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Help Desk Support

Job Description

Help Desk Support 

Job Description:Our client in Louisville KY is looking for a Help Desk Support Analyst to join their team.  You will be providing phone support for PCs, server applications and hardware. You will be fielding calls from every type of employee within the hospital. The support could be via Email or Phone.  The applications you support will mostly be  proprietary but you will be supporting office and printer functions as well.   

You will be joining a team with an open environment where you are encouraged to interact with each other, while maintaining a high and quick resolution rate.   

Daily Responsibilities:  Answer support calls and resolves issues in a timely and professional manner.  Interact with team on complex problems, escalating issues when needed.   

Basic Qualifications: • 1 year of call center experience • Understanding of Microsoft Office • Comfortable meeting time deadlines  

Wish List: • 2-3 years of call center experience                       

Job Requirements

Daily Responsibilities:  Answer support calls and resolves issues in a timely and professional manner.  Interact with team on complex problems, escalating issues when needed.   

Basic Qualifications: • 1 year of call center experience • Understanding of Microsoft Office • Comfortable meeting time deadlines  

Wish List: • 2-3 years of call center experience                       

Job Snapshot

Location US-KY-Louisville
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

Brooksource

Brooksource is an IT Services Company, specializing in the recruitment and placement of high level IT professionals. We offer competitive compensation, paid holidays, 401k, health benefits, flexible work schedules and just about anything a top tier candidate would demand. Our diverse client base covers all industries and provides us the opportunity to place you, the candidate, in positions that span the entire IT spectrum. Learn More

Contact Information

US-KY-Louisville
Snapshot
Brooksource
Company:
US-KY-Louisville
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Help Desk Support 

Job Description:Our client in Louisville KY is looking for a Help Desk Support Analyst to join their team.  You will be providing phone support for PCs, server applications and hardware. You will be fielding calls from every type of employee within the hospital. The support could be via Email or Phone.  The applications you support will mostly be  proprietary but you will be supporting office and printer functions as well.   

You will be joining a team with an open environment where you are encouraged to interact with each other, while maintaining a high and quick resolution rate.   

Daily Responsibilities:  Answer support calls and resolves issues in a timely and professional manner.  Interact with team on complex problems, escalating issues when needed.   

Basic Qualifications: • 1 year of call center experience • Understanding of Microsoft Office • Comfortable meeting time deadlines  

Wish List: • 2-3 years of call center experience                       

Job Requirements

Daily Responsibilities:  Answer support calls and resolves issues in a timely and professional manner.  Interact with team on complex problems, escalating issues when needed.   

Basic Qualifications: • 1 year of call center experience • Understanding of Microsoft Office • Comfortable meeting time deadlines  

Wish List: • 2-3 years of call center experience                       

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