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IT Administrator

nTech Solutions, Inc.

Job Description

Project Duration

  • Contract-to-Hire, 6 Months

Role Overview

  • The IT Admin is responsible for monitoring and maintaining up to date systems for the client as well as support the Help Desk.
  • Information Technology Administrators are responsible for the support and maintenance of all assigned assets and work tasks.
  • The support and maintenance shall meet the requirements of the company’s defines policies, processes and SLA’s.
  • The support and maintenance shall be addressed in a timely manner to comply with internal requirements.

Responsibilities

  • Provide onsite technology support for our offices, to include but not limited to: advanced problem diagnosis and error resolution, equipment setup / repair, assisting with network / server
  • Serve a First Responder for Help Desk issues
  • Hardware management and maintenance
  • Assists with (or coordinate) the repair of end user hardware and the re-installation of software as necessary to resolve end user incidents.
  • Resolve incidents associated with company-standard end user software and hardware, including mobile/hand-held technologies. Identifies sources and trends of technical problems to prevent future occurrences
  • Set-up and maintain user accounts
  • Document and resolve incidents within the prescribed processes and SLAs.
  • Assist with off-site support for company sponsored functions/meetings.
  • Understand the business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of employees.
  • Operates as 'remote hands' for other IT functions
  • Analyzes information, identifies key issues and relationships, and draws logical conclusions; identifies the root causes of problems and develops and suggests appropriate solutions.
  • Provides support for general technology, including but not limited to: Microsoft Desktop Operating System; Network and Telecom connectivity; Microsoft Office 2010; General Computer Troubleshooting Skills; Working knowledge of Microsoft and Apple laptops; basic SharePoint skills; software as a service Operations.
  • Supports with Asset Support & Maintenance
  • Provides SharePoint training and support when needed on basic functions

Job Requirements

Required Skills

  • More than a year of technology services and/or consulting environment experience with a Bachelor's degree OR equivalent experience without a degree
  • Highly proficient with SharePoint tool and management
  • Highly proficient with Microsoft Office suite
  • Strong networking capabilities
  • Experience with Asset Management tools
  • Ability to set-up laptops using imaging
  • Strength in working with vendors and contracts
  • Effective communication and customer service skills
  • Ability to function in an entrepreneurial, fast-paced environment
  • Capacity to handle multiple objectives and workflows
  • Excellent organizational and analytical skills

Preferred Skills

  • Bachelors Degree

nTech is an equal opportunity employer.  All offers of employment are contingent upon pre-employment background and drug screenings. Only applicants meeting the above client requirements may be contacted by a Recruiter. 

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Job Snapshot

Location US-MD-Milford Mill
Employment Type Contract to Hire
Pay Type Year
Pay Rate $40,000.00 /Year
Store Type IT & Technical, Other

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Terms & Conditions
Snapshot
nTech Solutions, Inc.
Company:
US-MD-Milford Mill
Location:
Contract to Hire
Employment Type:
Year
Pay Type:
$40,000.00 /Year
Pay Rate:
IT & Technical, Other
Store Type:

Job Description

Project Duration

  • Contract-to-Hire, 6 Months

Role Overview

  • The IT Admin is responsible for monitoring and maintaining up to date systems for the client as well as support the Help Desk.
  • Information Technology Administrators are responsible for the support and maintenance of all assigned assets and work tasks.
  • The support and maintenance shall meet the requirements of the company’s defines policies, processes and SLA’s.
  • The support and maintenance shall be addressed in a timely manner to comply with internal requirements.

Responsibilities

  • Provide onsite technology support for our offices, to include but not limited to: advanced problem diagnosis and error resolution, equipment setup / repair, assisting with network / server
  • Serve a First Responder for Help Desk issues
  • Hardware management and maintenance
  • Assists with (or coordinate) the repair of end user hardware and the re-installation of software as necessary to resolve end user incidents.
  • Resolve incidents associated with company-standard end user software and hardware, including mobile/hand-held technologies. Identifies sources and trends of technical problems to prevent future occurrences
  • Set-up and maintain user accounts
  • Document and resolve incidents within the prescribed processes and SLAs.
  • Assist with off-site support for company sponsored functions/meetings.
  • Understand the business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of employees.
  • Operates as 'remote hands' for other IT functions
  • Analyzes information, identifies key issues and relationships, and draws logical conclusions; identifies the root causes of problems and develops and suggests appropriate solutions.
  • Provides support for general technology, including but not limited to: Microsoft Desktop Operating System; Network and Telecom connectivity; Microsoft Office 2010; General Computer Troubleshooting Skills; Working knowledge of Microsoft and Apple laptops; basic SharePoint skills; software as a service Operations.
  • Supports with Asset Support & Maintenance
  • Provides SharePoint training and support when needed on basic functions

Job Requirements

Required Skills

  • More than a year of technology services and/or consulting environment experience with a Bachelor's degree OR equivalent experience without a degree
  • Highly proficient with SharePoint tool and management
  • Highly proficient with Microsoft Office suite
  • Strong networking capabilities
  • Experience with Asset Management tools
  • Ability to set-up laptops using imaging
  • Strength in working with vendors and contracts
  • Effective communication and customer service skills
  • Ability to function in an entrepreneurial, fast-paced environment
  • Capacity to handle multiple objectives and workflows
  • Excellent organizational and analytical skills

Preferred Skills

  • Bachelors Degree

nTech is an equal opportunity employer.  All offers of employment are contingent upon pre-employment background and drug screenings. Only applicants meeting the above client requirements may be contacted by a Recruiter. 

IT Administrator Apply now