I have a Very Urgent position IT Customer Service Representative with my Client in Raleigh, NC 27609. If interested, please send me your Updated resume with best number to reach you.
Job Title: IT Customer Service Representative
Estimated Duration: 03+ months
Location: Raleigh, NC 27609
• Interacting with customers to resolve billing-related inquiries as part of an Information Technology application outsourcing service delivery team.
• Builds and demonstrates a working knowledge of the supported application system, its associated financial system interfaces, and the customer registration system.
• Responds to user requests and issues and resolves them courteously, quickly and correctly. This team member also interacts with other members of the help desk team and escalates issues, as needed.
• Bachelor's degree OR Associate’s degree with 2+ years relevant experience
• MS Office experience
• 2 years of Helpdesk support experience
Have a nice day.
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