TEKsystems is in need of tier 1 phone help desk support staff who are patient and capable of gathering accurate information from end-users.
2+ year's experience in a technical Help desk role
2+ years troubleshooting technical user issues and documenting the needed information into the Service Now platform.
2+ year's experience supporting windows OS (7, 8.1 and preferably 10)
2+ year's experience with Microsoft active directory and Microsoft Windows OS as well as the Office suite (Office 365).
2+ year's of experience in a position where good communication and customer service is required
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.