The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.

Help Desk

Job Description

UNCH is looking for three people to join their team of help desk team of 40 help desk technicians to assist in supporting all the end users within the hospital system. They average about 12,000 tickets a month, so it's important that they have someone who has experience with a global or enterprise desk.

They troubleshoot issues related to hardware, basic applications, network connectivity, outlook and VDI (they use VMware vClient vSphere).
With the current Covid-19 climate, they of course have more users working remotely and has created an uptick in calls - they support 50,000 users across the enterprise and are the first line of defense for anything IT related.
These positions will go through end of April and have the potential to extend through the summer.




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Job Requirements

 

Job Snapshot

Location US-NC-Raleigh
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
Apply

Company Overview

TEKsystems, Inc

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. Learn More

Contact Information

US-NC-Raleigh
Franchesca Baker
Snapshot
TEKsystems, Inc
Company:
US-NC-Raleigh
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

UNCH is looking for three people to join their team of help desk team of 40 help desk technicians to assist in supporting all the end users within the hospital system. They average about 12,000 tickets a month, so it's important that they have someone who has experience with a global or enterprise desk.

They troubleshoot issues related to hardware, basic applications, network connectivity, outlook and VDI (they use VMware vClient vSphere).
With the current Covid-19 climate, they of course have more users working remotely and has created an uptick in calls - they support 50,000 users across the enterprise and are the first line of defense for anything IT related.
These positions will go through end of April and have the potential to extend through the summer.




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Job Requirements

 
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Help Desk Apply now