The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.
M3p7776vr4n7n5z924f

Help Desk

Job Description

Ref ID: 04010-9502290845

Classification: Help Desk

Compensation: $18.00 to $20.00 hourly

HELP DESK

GARLAND, TX

6 MONTH contract to full-time

$20/HR

Robert Half Technology is working with a client in Garland. They are looking for a help desk support analyst to start immediately. The ideal help desk analyst needs to be from a corporate enterprise call center, sitting taking calls with a headset in a metrics based environment. Please see the details below.

***If you are interested in this role please email jordan.hutchison@rht.com****
RESPONSIBILITIES


  • Provide phone, webchat, and in-person support to end users and external vendors on a variety of Information Technology related issues; ~90% of the support will be via phone, basic access/minimal support to external vendors

  • Research and resolve basic network (ISP modems, Cisco routers), hardware, and software application problems

  • Document and track the details of the problem, both status and resolution, within the help desk tracking application

  • Complete work orders, fully documenting each step of the troubleshooting process



“For more information or to be considered for the opportunity, please reach out with your updated resume! jordan.hutchison@rht.com”

Job Requirements

TOP SKILLS


  • Microsoft Windows 8/10 Operating Systems

  • Active Directory

  • SCCM

  • Office365

  • Skype for Business



“For more information or to be considered for the opportunity, please reach out with your updated resume! jordan.hutchison@rht.com”

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-TX-Garland
Employment Type Full-Time
Pay Type Hour
Pay Rate $18.00 - $20.00 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Apply

Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-TX-Garland
Recruiter
Icon-social-facebookIcon-social-linkedinIcon-social-twitter
Snapshot
Robert Half Technology
Company:
US-TX-Garland
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$18.00 - $20.00 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04010-9502290845

Classification: Help Desk

Compensation: $18.00 to $20.00 hourly

HELP DESK

GARLAND, TX

6 MONTH contract to full-time

$20/HR

Robert Half Technology is working with a client in Garland. They are looking for a help desk support analyst to start immediately. The ideal help desk analyst needs to be from a corporate enterprise call center, sitting taking calls with a headset in a metrics based environment. Please see the details below.

***If you are interested in this role please email jordan.hutchison@rht.com****
RESPONSIBILITIES


  • Provide phone, webchat, and in-person support to end users and external vendors on a variety of Information Technology related issues; ~90% of the support will be via phone, basic access/minimal support to external vendors

  • Research and resolve basic network (ISP modems, Cisco routers), hardware, and software application problems

  • Document and track the details of the problem, both status and resolution, within the help desk tracking application

  • Complete work orders, fully documenting each step of the troubleshooting process



“For more information or to be considered for the opportunity, please reach out with your updated resume! jordan.hutchison@rht.com”

Job Requirements

TOP SKILLS


  • Microsoft Windows 8/10 Operating Systems

  • Active Directory

  • SCCM

  • Office365

  • Skype for Business



“For more information or to be considered for the opportunity, please reach out with your updated resume! jordan.hutchison@rht.com”

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Mwm71d69lzbc3jm6rwg
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Help Desk Apply now