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Help Desk

Job Description

Ref ID: 02220-9501763601

Classification: Help Desk/Tech Support I

Compensation: DOE

Our client in the Grand Rapids area currently has an opening for a Help Desk/Systems Support Technician. Employee is responsible for the help desk support and the support and maintenance of computer hardware and software for the company. Duties of this position include but are not limited to: Monitoring and support of the IT helpdesk. Staying current with technology. Works closely with the Manager of IT Networks and Support on common tasks as well as general projects. Preventable maintenance of all systems. Including virus protection, spyware protection, patch management, and system updates. System documentation. Monitors the health and well-being of all servers. Participation in staff meetings and possibly other company quality meetings. Assignments as directed by his/her supervisor. Training and testing of proprietary software.

Job Requirements

Requirements: College degree in computer science, management of information systems, or equivalent training. Excellent interpersonal skills. This person will need to work on teams and closely with end users. General knowledge of Microsoft products including Windows, Exchange and Office. Experience with other 3rd party software packages required for the job A++ Certification a plus About Robert Half Technology Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people ? it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. It's a simple but powerful truth. Innovation starts with people, and people start with us. ? 2016 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. For more information, please visit roberthalf.com/technology. For immediate Consideration, please call Kristina Smith at 616-451-7000 or email current resumes to [email protected] No third parties, please.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-MI-Grand Rapids
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-MI-Grand Rapids
Recruiter
616-451-7000
-
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Snapshot
Robert Half Technology
Company:
US-MI-Grand Rapids
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 02220-9501763601

Classification: Help Desk/Tech Support I

Compensation: DOE

Our client in the Grand Rapids area currently has an opening for a Help Desk/Systems Support Technician. Employee is responsible for the help desk support and the support and maintenance of computer hardware and software for the company. Duties of this position include but are not limited to: Monitoring and support of the IT helpdesk. Staying current with technology. Works closely with the Manager of IT Networks and Support on common tasks as well as general projects. Preventable maintenance of all systems. Including virus protection, spyware protection, patch management, and system updates. System documentation. Monitors the health and well-being of all servers. Participation in staff meetings and possibly other company quality meetings. Assignments as directed by his/her supervisor. Training and testing of proprietary software.

Job Requirements

Requirements: College degree in computer science, management of information systems, or equivalent training. Excellent interpersonal skills. This person will need to work on teams and closely with end users. General knowledge of Microsoft products including Windows, Exchange and Office. Experience with other 3rd party software packages required for the job A++ Certification a plus About Robert Half Technology Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people ? it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. It's a simple but powerful truth. Innovation starts with people, and people start with us. ? 2016 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. For more information, please visit roberthalf.com/technology. For immediate Consideration, please call Kristina Smith at 616-451-7000 or email current resumes to [email protected] No third parties, please.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
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