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Helpdesk Associate

Job Description

If interested, call me (Neeraj Tewari) at P: 678-648-7388

What we offer:

  • Medical Benefits
  • No weekend work

Growth Opportunity:

  • Career advancement
  • Increased duties and responsibilities
  • Keeping up with technology, systems, processes

Duration: 5+ Months possible Temp to Perm

Pay rate: $15 per hour on w2

Location: Sylmar, California 91342


Job Description:

•         Helps customers who are having basic operation problems and system malfunctions.

•         Receives customer problem reports and answers same under the guidance of Second Level.

•         Answer questions regarding system procedures, on-line transactions, system status and downtime. Relays   messages sent to or received from customers in a timely manner.

•         Stays informed of all changes to the operating systems or software programs that affect customers.

•         Relays requests for assistance that are outside the scope of the Help Desk to the appropriate group.

•         Maintains records of correspondence received and responded to.

•         Should have good verbal and written communication skills.

•         Must have intermediate level proficiency in verbal and written skills; technical/mechanical aptitude, and organizational skills

Job Requirements

Skills and Experience:

  • Helpdesk/ Desktop Support experience required
  • IMMEDIATE INTERVIEWS

Job Snapshot

Location US-CA-Los Angeles
Employment Type Full-Time
Pay Type Hour
Pay Rate $20.00 /Hour
Store Type IT & Technical, Engineering & Aerospace
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Company Overview

American Cybersystems, Inc. (ACS Group)

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-CA-Los Angeles
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Snapshot
American Cybersystems, Inc. (ACS Group)
Company:
US-CA-Los Angeles
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$20.00 /Hour
Pay Rate:
IT & Technical, Engineering & Aerospace
Store Type:

Job Description

If interested, call me (Neeraj Tewari) at P: 678-648-7388

What we offer:

  • Medical Benefits
  • No weekend work

Growth Opportunity:

  • Career advancement
  • Increased duties and responsibilities
  • Keeping up with technology, systems, processes

Duration: 5+ Months possible Temp to Perm

Pay rate: $15 per hour on w2

Location: Sylmar, California 91342


Job Description:

•         Helps customers who are having basic operation problems and system malfunctions.

•         Receives customer problem reports and answers same under the guidance of Second Level.

•         Answer questions regarding system procedures, on-line transactions, system status and downtime. Relays   messages sent to or received from customers in a timely manner.

•         Stays informed of all changes to the operating systems or software programs that affect customers.

•         Relays requests for assistance that are outside the scope of the Help Desk to the appropriate group.

•         Maintains records of correspondence received and responded to.

•         Should have good verbal and written communication skills.

•         Must have intermediate level proficiency in verbal and written skills; technical/mechanical aptitude, and organizational skills

Job Requirements

Skills and Experience:

  • Helpdesk/ Desktop Support experience required
  • IMMEDIATE INTERVIEWS
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Helpdesk Associate Apply now