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Helpdesk/Deskside Support Specialist - Top Secret required

OBXtek

Job Description

OBXtek is seeking a Helpdesk/Deskside Support Technician/ Jr. Systems Administrator to handle the following tasks:


  • Monitors and responds to technical control facility hardware and software problems
  • Develops and maintains configurations for workstations, peripherals and cabling
  • Supports hardware, software and/or network problem identification and resolution
  • Configures, tests and evaluates hardware and software products to enhance information security
  • Provides help desk receiving and response to requests for service
  • Provides hardware maintenance support such as board replacement, comm and peripheral devices, cable switching, break/fix
  • Optimizes system operation, resource utilization and LAN capacity

Job Requirements

Must be a US Citizen

Must have a current security clearance at TS/SCI Level.

Immediate family members must also be US Citizens (immediate family is defined as Mother, Father, Brother, Sister, Spouse, Children, or co-habitant).

Certifications:

Must be at least IAT Level 1 certified: CompTIA A+, Net+ or CCNA-Security


Experience/Skills:

  • 4 years’ experience, 2 years with Associates degree
  • Hands-on LAN and System Administration experience. 
  • Specialized experience in such areas as helpdesk phone contact, deskside and LAN support, some Windows administration, some Server administration, Help Desk, hardware maintenance, system and network optimization and capacity planning. 
  • Knowledgeable in data scopes, patch panels, modems, concentrators, and associated network management terminals and security software
    Possesses Windows Desktop Administration skills
    Possesses some Windows Server Administration skills a Plus
  • Strong interpersonal skills and teamwork skills
  • Experience with a SQL based database (Oracle, MS SQL, MySQL) a Plus
  • Experience with Video Teleconferencing Centers (VTC) and/or Audio Video (AV) equipment a Plus
  • Experienced with basic scripting (any language)
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Job Snapshot

Location US-DC-Washington
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical

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Terms & Conditions
Snapshot
OBXtek
Company:
US-DC-Washington
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

OBXtek is seeking a Helpdesk/Deskside Support Technician/ Jr. Systems Administrator to handle the following tasks:


  • Monitors and responds to technical control facility hardware and software problems
  • Develops and maintains configurations for workstations, peripherals and cabling
  • Supports hardware, software and/or network problem identification and resolution
  • Configures, tests and evaluates hardware and software products to enhance information security
  • Provides help desk receiving and response to requests for service
  • Provides hardware maintenance support such as board replacement, comm and peripheral devices, cable switching, break/fix
  • Optimizes system operation, resource utilization and LAN capacity

Job Requirements

Must be a US Citizen

Must have a current security clearance at TS/SCI Level.

Immediate family members must also be US Citizens (immediate family is defined as Mother, Father, Brother, Sister, Spouse, Children, or co-habitant).

Certifications:

Must be at least IAT Level 1 certified: CompTIA A+, Net+ or CCNA-Security


Experience/Skills:

  • 4 years’ experience, 2 years with Associates degree
  • Hands-on LAN and System Administration experience. 
  • Specialized experience in such areas as helpdesk phone contact, deskside and LAN support, some Windows administration, some Server administration, Help Desk, hardware maintenance, system and network optimization and capacity planning. 
  • Knowledgeable in data scopes, patch panels, modems, concentrators, and associated network management terminals and security software
    Possesses Windows Desktop Administration skills
    Possesses some Windows Server Administration skills a Plus
  • Strong interpersonal skills and teamwork skills
  • Experience with a SQL based database (Oracle, MS SQL, MySQL) a Plus
  • Experience with Video Teleconferencing Centers (VTC) and/or Audio Video (AV) equipment a Plus
  • Experienced with basic scripting (any language)
Helpdesk/Deskside Support Specialist - Top Secret required Apply now