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Helpdesk Representative

Job Description

Title: Helpdesk Representative

Duration: 12 Months contract
Pay rate: $20/hr
Location: Sylmar, California, 91342

Shift/ Working hours: Monday - Friday, Flexible 8a - 5p; Some OT when required.
Lunch: 1 hour unpaid Lunch and 2 - 15 minute paid breaks.
Education: High School diploma or GED; AA degree is nice to have.
Level III: Under direct supervision, responds to and diagnoses problems through discussion with users. Includes problem recognition, research, isolation and resolution steps. Typically resolves basic problems while referring more complex problems to intermediate and/or senior level. May involve use of problem management database and help desk systems. This position is staffed by beginners who have had sufficient educational background and/or experience.

Job Requirements

 

Job Snapshot

Location US-CA-San Fernando
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

Analysts

Analysts International Corporation (AIC) is an IT services firm fully dedicated to the success and satisfaction of its customers. From IT staffing to project-based solutions, AIC provides a broad range of services designed to help businesses and government agencies drive value, control costs and deliver on the promise of a more efficient and productive enterprise. Learn More

Contact Information

US-CA-San Fernando
AIC
Snapshot
Analysts
Company:
US-CA-San Fernando
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Title: Helpdesk Representative

Duration: 12 Months contract
Pay rate: $20/hr
Location: Sylmar, California, 91342

Shift/ Working hours: Monday - Friday, Flexible 8a - 5p; Some OT when required.
Lunch: 1 hour unpaid Lunch and 2 - 15 minute paid breaks.
Education: High School diploma or GED; AA degree is nice to have.
Level III: Under direct supervision, responds to and diagnoses problems through discussion with users. Includes problem recognition, research, isolation and resolution steps. Typically resolves basic problems while referring more complex problems to intermediate and/or senior level. May involve use of problem management database and help desk systems. This position is staffed by beginners who have had sufficient educational background and/or experience.

Job Requirements

 
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Helpdesk Representative Apply now