This contract position is with one of our direct clients. Please reach out to Navjot - nsingh(at)divihn(dot)com or Kumar - knavneet (at)divihn(dot)com for more details about this position. You can also call Navjot - 630 847 1023 or Kumar at (630) 847 1019. Title: IT Asset Management Analyst - Remote Duration: 1-year contract Location: Painted Post, NY The role can be remote role as long as the candidate has access to high-speed internet access capabilities SCOPE/PURPOSE OF POSITION:
Resource will be responsible for operational administration of CMDB IT Asset Management System in ServiceNow. This would include responsibility for data accuracy, automation, discovery, configuration management, security and reporting for all assets in the CMDB.
ROLES AND RESPONSIBILITIES:
Primary responsibility is for managing daily requirements for the CMDB data input, changes, updates, corrections and reporting from the CMDB.
Coordinate with teams managing automated discovery processes for the CMDB through use of the client's existing real-time tools in each technology environment.
Enhance the client automation regarding assets being entered in or updated in the CMDB.
Support for Service Line Managers for asset field definitions, attributes, characteristics and data content for all CMDB assets in the IT Service Lines.
Interaction with all site IT personnel related to physical inventory requirements or validation at ~160 global client locations.
Develop, improve and enhance technology management information reports and ServiceNow dashboards reporting on accuracy and completeness of CMDB data.
Bachelor's degree in IT, Finance or related technology field.
3 years of IT or related experience.
Enterprise IT experience - have supported or worked on technology lifecycle refresh programs or inventory programs in some capacity for one of the key technology areas workstation, server, storage, network, security, database or applications.
Familiarity with the client Incorporated business segments.
Work experience and knowledge on financial capitalization, depreciation and amortization procedures of the client or a similar company.
Experience working in ServiceNow, PeopleSoft or SAP a significant benefit. Must have a strong working knowledge of Microsoft Excel.
Experience working with Managed Services and/or SaaS application providers.
Strong teamwork and collaboration skills.
Strong written and verbal communications skills. May be interacting with individuals through written or verbal communications where English is not their native language.
Ability to continuously prioritize and multitask work efficiently.
Effective planning skills, with the ability to handle changing priorities.
Ability to interact with international teams across multiple initiatives that span various lines of business, geographic borders, time zones, and cultures.
Ideal candidate would be someone who has the client IT knowledge and experience who has worked with the client business and sites, particularly manufacturing sites, on IT inventory management in one or more technology areas.
Candidate should have a technical understanding of application platforms (including databases), hardware platforms (including firewalls, server, storage, workstation and network infrastructure) and virtual server environments.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.