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IT Business Analysis

Job Description

Job Description:

Our Corporation is looking for an IT Asset Management Business Analyst to implement and execute processes related to the lifecycle management of software and hardware assets within the organization.

As part of the IT Asset Management team this position will be responsible for the day to day activities associated with processing software and hardware request and maintenance renewals. Develop effective working relationships with vendors, business areas, and IT groups.

Job Requirements

Day to Day Operations included

  • Review request and assign available licenses or procure licenses as needed.
  • Maintain knowledge repository by documenting software installation procedures.
  • Obtain and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts
  • Ensure software serial numbers and/or other license identifiers are entered into the software asset management database and ensure the information is up-to-date, accurate, and auditable
  • Coordinate and document true-up and/or periodic internal license reviews for key vendors
  • Proactively review vendor contracts and identify rules, obligations, and product metrics to ensure compliance with all software license agreements and software usage. Translate technical data elements to capture license compliance
  • Manage the scope and quality of software data attributes tracked in the software asset management database. Ensure that software data is updated, and licensing rights revised as software assets are purchased, renewed, or discontinued
  • Verify software deployment data by combination of discussions with business owners and software discovery tools, identifying under-deployments for potential savings and over-deployments, which require the acquisition of additional licenses. Perform periodic internal audits as needed.
  • Work with vendors, business groups, IT and Supply Chain to analyze and resolve complex issues associated with software licensing rights
  • Gather requirements and develop software\hardware asset reports for internal customers
  • Investigate and resolve exceptions and accuracy issues of the asset repository
  • Provide support for projects and audits as needed
  • Prepares and submits regular project status reports to customer and management
  • Determine hardware and software maintenance renewal requirements, coordinating with responsible budget owners on operational requirements
  • Support projects to reconcile entitlements and assess license positions
  • Will perform special projects as requested.
  • Contributes to process improvements and updates associated procedure documentation.

Minimum Education Required: BA/BS –

  • Bachelor’s Degree

Job Snapshot

Location US-NY-Rochester
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

ACS Solutions

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-NY-Rochester
Utkarsh Singh
Snapshot
ACS Solutions
Company:
US-NY-Rochester
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Job Description:

Our Corporation is looking for an IT Asset Management Business Analyst to implement and execute processes related to the lifecycle management of software and hardware assets within the organization.

As part of the IT Asset Management team this position will be responsible for the day to day activities associated with processing software and hardware request and maintenance renewals. Develop effective working relationships with vendors, business areas, and IT groups.

Job Requirements

Day to Day Operations included

  • Review request and assign available licenses or procure licenses as needed.
  • Maintain knowledge repository by documenting software installation procedures.
  • Obtain and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts
  • Ensure software serial numbers and/or other license identifiers are entered into the software asset management database and ensure the information is up-to-date, accurate, and auditable
  • Coordinate and document true-up and/or periodic internal license reviews for key vendors
  • Proactively review vendor contracts and identify rules, obligations, and product metrics to ensure compliance with all software license agreements and software usage. Translate technical data elements to capture license compliance
  • Manage the scope and quality of software data attributes tracked in the software asset management database. Ensure that software data is updated, and licensing rights revised as software assets are purchased, renewed, or discontinued
  • Verify software deployment data by combination of discussions with business owners and software discovery tools, identifying under-deployments for potential savings and over-deployments, which require the acquisition of additional licenses. Perform periodic internal audits as needed.
  • Work with vendors, business groups, IT and Supply Chain to analyze and resolve complex issues associated with software licensing rights
  • Gather requirements and develop software\hardware asset reports for internal customers
  • Investigate and resolve exceptions and accuracy issues of the asset repository
  • Provide support for projects and audits as needed
  • Prepares and submits regular project status reports to customer and management
  • Determine hardware and software maintenance renewal requirements, coordinating with responsible budget owners on operational requirements
  • Support projects to reconcile entitlements and assess license positions
  • Will perform special projects as requested.
  • Contributes to process improvements and updates associated procedure documentation.

Minimum Education Required: BA/BS –

  • Bachelor’s Degree
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