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IT Capability Lead - Customer Collaboration & Order Fulfilment IV

Job Description

Hours:              8:00am to 5:00pm

Duration:         12 month(s) Contract to perm

Location:          Roswell GA 30076

 

Key Functional Accountabilities:

-           Develop collaborative digital supply chain solutions with selected customers through strong understanding of supply chain inventory, warehousing, transportation, demand planning, supply planning, project management and continuous improvement practices.

-           Strong ability to collaborate with Customers, Commercial Ops, Supply Chain, Quality, Trade Compliance & Logistics to enable digital order fulfillment efficiencies, ensure on time delivery, and meet customer expectations

-           Engage with Customer Logistics, Sales/Sales Operations teams to gain Customer & Partner insights that drive digital roadmap addressing top concerns/competitive disadvantages

-           Must match or exceed their customers' supply chain understanding to develop innovative operational solutions that deliver mutual benefits.

-           Anticipate and Respond to key marketplace developments, trends, opportunities or threats & develop digital IT capabilities to proactively address key customer needs that maximize product availability at store level, while minimizing inventory in the supply chain

-           Customer-focused; keeps customers as a priority when defining digital capabilities, listening to customer feedback and advocating for solutions that help drive improvement in the customers experience & service

-           Working diligently to balance service and cost for the entire supply chain while meeting or exceeding customer targets

-           Drive simplification and standardization of Supply Chain Order backlog management processes and policies across the regions and bring in operational effectiveness and efficiency

-           Collaborates across businesses, functions, and regions to align strategy and direction

-           Structures analytical approaches and develops recommendations for optimizing business and financial performance

-           Accountability to ensure digital products are designed with a macro & connected domain ecosystem in mind

-           Lead efforts to define strategy & digital enablers to enhance the guest experience by implementing omnichannel fulfillment initiatives that help our guests shop anywhere, anytime, anyplace

-           Create and communicate the product strategy and roadmap, including prioritization efforts and milestone reviews to ensure that completion dates coincide with the larger needs of the business

-           Oversee the ROI of the products in the product line to ensure Product Owner delivery of value; ensure benefits, adoption and business value quantifications are systemically embedded as part of the line of products he/she oversees

-           Act as an entrepreneur, performing market and competitive analysis to influence digital product innovation that drives business value and outcomes

-           Drive improvements in inventory availability and efficiency across the digital platforms

Key Product Responsibilities:


-           Act as direct product owner for global based products and/or consult and support regional product owners to ensure successfully planning and delivery of customer logistics capabilities

-           Oversee and synthesize product owners’ feature and deployment roadmaps and market adoption metrics

-           Manage senior stakeholder expectations around the product line, help product owners resolve escalated product stakeholder issues

-           Be an agile/product line culture champion through mentoring, coaching, and facilitation of product owners within customer logistics domain

-           Build relationship and partner with internal delivery organizations to ensure alignment on successful structure and execution to deliver on domain capabilities

-           Effectively manage both internal and external partnerships on initiatives from concept-to-delivery to ensure that products and roadmap priorities get to market with solutions aligned to vision

-           Present strategies, plans, and risk mitigations to all levels of the organization, including executive leadership on a regular basis

 

Key Qualifications and Experiences:

-           Bachelor's degree, ideally in Information Systems or a business discipline

-           Minimum 10 year’s experience in Supply Chain Management domain driving customer order management and execution, transportation, and warehouse management.

-           Deep experience in all aspects of defining, planning and delivering ERP and order fulfillment efficiencies

-           Experience with capability/product development, including visioning, road mapping, feature prioritization and go to market strategy

-           Ability to maintain ROI / budget / P&L

-           Ability to coordinate large scale efforts across multiple disparate teams.

-           Ability to start up new products from visioning through strategic decision making, funding, and partnering with all ITS to stand up an effective organization to deliver and support the new product.

-           Outstanding organizational, communication, interpersonal, relationship-building skills conducive to collaboration at all levels

-           Experience as a change agent at senior levels of the organization


-           At least 3 years of agile / product owner experience (Certified Product Owner preferred)

Job Requirements

-           Minimum 10 year’s experience in Supply Chain Management domain driving customer order management and execution, transportation, and warehouse management.

-           Deep experience in all aspects of defining, planning and delivering ERP and order fulfillment efficiencies

-           Experience with capability/product development, including visioning, road mapping, feature prioritization and go to market strategy

Job Snapshot

Location US-GA-Roswell
Employment Type Full-Time
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical
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Company Overview

American Cybersystems, Inc. (ACS Group)

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-GA-Roswell
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Snapshot
American Cybersystems, Inc. (ACS Group)
Company:
US-GA-Roswell
Location:
Full-Time
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Hours:              8:00am to 5:00pm

Duration:         12 month(s) Contract to perm

Location:          Roswell GA 30076

 

Key Functional Accountabilities:

-           Develop collaborative digital supply chain solutions with selected customers through strong understanding of supply chain inventory, warehousing, transportation, demand planning, supply planning, project management and continuous improvement practices.

-           Strong ability to collaborate with Customers, Commercial Ops, Supply Chain, Quality, Trade Compliance & Logistics to enable digital order fulfillment efficiencies, ensure on time delivery, and meet customer expectations

-           Engage with Customer Logistics, Sales/Sales Operations teams to gain Customer & Partner insights that drive digital roadmap addressing top concerns/competitive disadvantages

-           Must match or exceed their customers' supply chain understanding to develop innovative operational solutions that deliver mutual benefits.

-           Anticipate and Respond to key marketplace developments, trends, opportunities or threats & develop digital IT capabilities to proactively address key customer needs that maximize product availability at store level, while minimizing inventory in the supply chain

-           Customer-focused; keeps customers as a priority when defining digital capabilities, listening to customer feedback and advocating for solutions that help drive improvement in the customers experience & service

-           Working diligently to balance service and cost for the entire supply chain while meeting or exceeding customer targets

-           Drive simplification and standardization of Supply Chain Order backlog management processes and policies across the regions and bring in operational effectiveness and efficiency

-           Collaborates across businesses, functions, and regions to align strategy and direction

-           Structures analytical approaches and develops recommendations for optimizing business and financial performance

-           Accountability to ensure digital products are designed with a macro & connected domain ecosystem in mind

-           Lead efforts to define strategy & digital enablers to enhance the guest experience by implementing omnichannel fulfillment initiatives that help our guests shop anywhere, anytime, anyplace

-           Create and communicate the product strategy and roadmap, including prioritization efforts and milestone reviews to ensure that completion dates coincide with the larger needs of the business

-           Oversee the ROI of the products in the product line to ensure Product Owner delivery of value; ensure benefits, adoption and business value quantifications are systemically embedded as part of the line of products he/she oversees

-           Act as an entrepreneur, performing market and competitive analysis to influence digital product innovation that drives business value and outcomes

-           Drive improvements in inventory availability and efficiency across the digital platforms

Key Product Responsibilities:


-           Act as direct product owner for global based products and/or consult and support regional product owners to ensure successfully planning and delivery of customer logistics capabilities

-           Oversee and synthesize product owners’ feature and deployment roadmaps and market adoption metrics

-           Manage senior stakeholder expectations around the product line, help product owners resolve escalated product stakeholder issues

-           Be an agile/product line culture champion through mentoring, coaching, and facilitation of product owners within customer logistics domain

-           Build relationship and partner with internal delivery organizations to ensure alignment on successful structure and execution to deliver on domain capabilities

-           Effectively manage both internal and external partnerships on initiatives from concept-to-delivery to ensure that products and roadmap priorities get to market with solutions aligned to vision

-           Present strategies, plans, and risk mitigations to all levels of the organization, including executive leadership on a regular basis

 

Key Qualifications and Experiences:

-           Bachelor's degree, ideally in Information Systems or a business discipline

-           Minimum 10 year’s experience in Supply Chain Management domain driving customer order management and execution, transportation, and warehouse management.

-           Deep experience in all aspects of defining, planning and delivering ERP and order fulfillment efficiencies

-           Experience with capability/product development, including visioning, road mapping, feature prioritization and go to market strategy

-           Ability to maintain ROI / budget / P&L

-           Ability to coordinate large scale efforts across multiple disparate teams.

-           Ability to start up new products from visioning through strategic decision making, funding, and partnering with all ITS to stand up an effective organization to deliver and support the new product.

-           Outstanding organizational, communication, interpersonal, relationship-building skills conducive to collaboration at all levels

-           Experience as a change agent at senior levels of the organization


-           At least 3 years of agile / product owner experience (Certified Product Owner preferred)

Job Requirements

-           Minimum 10 year’s experience in Supply Chain Management domain driving customer order management and execution, transportation, and warehouse management.

-           Deep experience in all aspects of defining, planning and delivering ERP and order fulfillment efficiencies

-           Experience with capability/product development, including visioning, road mapping, feature prioritization and go to market strategy

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IT Capability Lead - Customer Collaboration & Order Fulfilment IV Apply now