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IT Field Services Specialist - Client Support

Job Description

Analysts is seeking qualified candidates for a Field Services Specialist - Client Support long term contract role with our direct client in St. Louis, MO. This is a 100% ON-SITE position.

This Field Services Specialist - Client Support role provides internal end-user support for hardware, software and networking solutions. The role would be working as part of a dynamic team to deliver world-class IT support service to client's employees through both proactive maintenance and reactive troubleshooting/problem solving.

Required Skills include - minimum 3 years of experience with:

  • HP laptop/desktop configuration, troubleshooting, and repair
  • HP Printer & MFP maintenance and troubleshooting
  • Mobile device (iOS & Android) configuration and troubleshooting
  • Projector configuration and troubleshooting
  • Windows 7/10 operating systems installation, repair, configuration, troubleshooting (Mac/MacOS knowledge is a plus, but not required)
  • Web Browser (e.g., Internet Explorer, Chrome, Edge) configuration and troubleshooting
  • Working knowledge of the Microsoft Office Suite 2016/2019/365 (i.e., Word, Excel, PowerPoint, OneNote)
  • Working knowledge of common enterprise tools including; PC-to-PC support solutions, VPN client software, Microsoft Tools (e.g., Active Directory, PowerShell, Computer Management)
  • Client-side network configuration and troubleshooting in a broad range of environments (i.e., corporate LAN/WLAN, home routers, mobile broadband/WWAN/hotspots)


Preferred Skills include:

  • Working knowledge of Office 365 Enterprise applications (i.e., PowerBI, Flow, PowerApps, Teams, SharePoint)
  • Proven ability to provide individual and/or group training sessions on the use of technology to non-technical people
  • Wireless Display configuration and troubleshooting

Job Requirements

 

Job Snapshot

Location US-MO-Normandy
Employment Type Contractor
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

Analysts

Analysts is a premier provider of outcome-based Information Technology (IT) Consulting and Solutions to businesses and government agencies worldwide. IT Solutions from Analysts span across technology development, implementation and integration – and IT is all we do. Our core competency in Application Solutions, Enterprise Information Management, Cloud Services, Infor/Lawson ERP, Secure Information Sharing, and QA/Testing is backed by domain expertise and service delivery options tailored to our clients’ needs. Founded in 1966, Analysts is part of the ACS Group. Learn More

Contact Information

US-MO-Normandy
Analysts
859-219-4212
Snapshot
Analysts
Company:
US-MO-Normandy
Location:
Contractor
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Analysts is seeking qualified candidates for a Field Services Specialist - Client Support long term contract role with our direct client in St. Louis, MO. This is a 100% ON-SITE position.

This Field Services Specialist - Client Support role provides internal end-user support for hardware, software and networking solutions. The role would be working as part of a dynamic team to deliver world-class IT support service to client's employees through both proactive maintenance and reactive troubleshooting/problem solving.

Required Skills include - minimum 3 years of experience with:

  • HP laptop/desktop configuration, troubleshooting, and repair
  • HP Printer & MFP maintenance and troubleshooting
  • Mobile device (iOS & Android) configuration and troubleshooting
  • Projector configuration and troubleshooting
  • Windows 7/10 operating systems installation, repair, configuration, troubleshooting (Mac/MacOS knowledge is a plus, but not required)
  • Web Browser (e.g., Internet Explorer, Chrome, Edge) configuration and troubleshooting
  • Working knowledge of the Microsoft Office Suite 2016/2019/365 (i.e., Word, Excel, PowerPoint, OneNote)
  • Working knowledge of common enterprise tools including; PC-to-PC support solutions, VPN client software, Microsoft Tools (e.g., Active Directory, PowerShell, Computer Management)
  • Client-side network configuration and troubleshooting in a broad range of environments (i.e., corporate LAN/WLAN, home routers, mobile broadband/WWAN/hotspots)


Preferred Skills include:

  • Working knowledge of Office 365 Enterprise applications (i.e., PowerBI, Flow, PowerApps, Teams, SharePoint)
  • Proven ability to provide individual and/or group training sessions on the use of technology to non-technical people
  • Wireless Display configuration and troubleshooting

Job Requirements

 
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IT Field Services Specialist - Client Support Apply now