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IT Helpdesk/Desktop Support

Ascent

Job Description

IT Helpdesk/Desktop Support
Campbell, CA 

Primary Responsibilities
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Respond to queries either in person or over the phone
  • Respond to email messages for customers seeking help
  • Ask questions to determine nature of problem
  • Install, modify, and repair computer hardware and software
  • Clean up computers
  • Set up computers for new hires (if applicable)
  • Run diagnostic programs to resolve problems
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Install computer peripherals for users
  • Follow up with customers to ensure issue has been resolved
  • Strong technical and problem solving skills
  • Desire to learn
  • Ability to work well with others

Job Requirements

 
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Job Snapshot

Location US-CA-Campbell
Employment Type Contractor
Pay Type Hour
Pay Rate $35.00 - $40.00 /Hour
Store Type IT & Technical, Other

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Terms & Conditions
Snapshot
Ascent
Company:
US-CA-Campbell
Location:
Contractor
Employment Type:
Hour
Pay Type:
$35.00 - $40.00 /Hour
Pay Rate:
IT & Technical, Other
Store Type:

Job Description

IT Helpdesk/Desktop Support
Campbell, CA 

Primary Responsibilities
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Respond to queries either in person or over the phone
  • Respond to email messages for customers seeking help
  • Ask questions to determine nature of problem
  • Install, modify, and repair computer hardware and software
  • Clean up computers
  • Set up computers for new hires (if applicable)
  • Run diagnostic programs to resolve problems
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Install computer peripherals for users
  • Follow up with customers to ensure issue has been resolved
  • Strong technical and problem solving skills
  • Desire to learn
  • Ability to work well with others

Job Requirements

 
IT Helpdesk/Desktop Support Apply now