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IT Helpdesk Level 1 & 2 Technicians - Solon OH

Job Description

IT Helpdesk Level 1 & 2 Technicians   

 

AIC is seeking career minded individuals with a solid foundation for IT Helpdesk in Overland Park KS, and Cleveland (Solon OH). 

Please take a look at desired skills below and let me know if you or someone you know would be interested in discussing further.  Pay for this job will be in the $16-22/hr range based on experience, and shift availably. U.S. Citizens only please.

Job Requirements

  • Much Experience with:
  • Workstation Hardware & peripherals
  • Troubleshooting 101
  • Following the 7 layers of the OSI model type of thinking
  • Internet Explorer:
  • Understand Internet Explorer b/c it’s widely used across the world and in corporate environments.
  • Network Printers -  installation and troubleshooting (with various models preferred)
  • Call Handling Experience
  • Working with difficult Users
  • Treating the Client professionally at all times
  • Basic Server Navigation & Tool Sets:
  • How to access it or how to find AD or Ex
  • How to remote from a server to another server
  • Terminal sessions
  • Intermediate Experience with:
  • Active Directory
  • Exchange/O365
  • SPAM/WEB filters
  • Phone Support: Internal & mobile
  • Troubleshooting experience with:
  • MS Office
  • Different Browsers
  • Java, Adobe, Active X settings
  • Windows OS Settings

Job Snapshot

Location US-OH-Solon
Employment Type Full-Time
Pay Type Year
Pay Rate $16,000.00 - $22,000.00 /Year
Store Type IT & Technical
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Company Overview

American Cybersystems, Inc. (ACS Group)

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-OH-Solon
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Snapshot
American Cybersystems, Inc. (ACS Group)
Company:
US-OH-Solon
Location:
Full-Time
Employment Type:
Year
Pay Type:
$16,000.00 - $22,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

IT Helpdesk Level 1 & 2 Technicians   

 

AIC is seeking career minded individuals with a solid foundation for IT Helpdesk in Overland Park KS, and Cleveland (Solon OH). 

Please take a look at desired skills below and let me know if you or someone you know would be interested in discussing further.  Pay for this job will be in the $16-22/hr range based on experience, and shift availably. U.S. Citizens only please.

Job Requirements

  • Much Experience with:
  • Workstation Hardware & peripherals
  • Troubleshooting 101
  • Following the 7 layers of the OSI model type of thinking
  • Internet Explorer:
  • Understand Internet Explorer b/c it’s widely used across the world and in corporate environments.
  • Network Printers -  installation and troubleshooting (with various models preferred)
  • Call Handling Experience
  • Working with difficult Users
  • Treating the Client professionally at all times
  • Basic Server Navigation & Tool Sets:
  • How to access it or how to find AD or Ex
  • How to remote from a server to another server
  • Terminal sessions
  • Intermediate Experience with:
  • Active Directory
  • Exchange/O365
  • SPAM/WEB filters
  • Phone Support: Internal & mobile
  • Troubleshooting experience with:
  • MS Office
  • Different Browsers
  • Java, Adobe, Active X settings
  • Windows OS Settings

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IT Helpdesk Level 1 & 2 Technicians - Solon OH Apply now