The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.
Mjp1vl6v1qfgrqpyz7r

IT Support (Training and Development)

Job Description



The client is seeking an IT Support Specialist III (with Training Development Emphasis) to utilize broad expertise or unique knowledge in leading and performing advanced assignments related to planning and conducting highly complex training programs that assist employees in gaining technology skills and subject matter knowledge specifically related to job requirements.
Candidate will support the design, development, and implementation of WEB BASED training and creation of related job aids to develop new courseware and enhancements to existing training program. Experience with using a rapid delivery tool such as Articulate or Camtasia is required and Functional knowledge of Program Portfolio Management tools such as Enterprise 1 and Project Server are helpful, but not necessary.
The IT Support Specialist provides end-user support, which may include providing systems administration assistance, coordinating stakeholder discussions, updating user documentation or design and delivery ofeLearning training. Responsibilities may also include providing instructor led training to customers in routine program operation Analyze and resolve technical problems raised by internal customers via phone, web chat or email. Candidate must have fully developed business and technical acumen.
    • Education Level (Required) Bachelor Degree or Equivalent
    • Areas of Study (Preferred) Project Management, Business or Finance Experience (Primary)
    • 5-7 years of related experience.
    • Strong Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
    • Basic ability to work independently and manage one's time.

Job Requirements

 

Job Snapshot

Location US-MD-Somerset
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
Apply

Company Overview

ACS Solutions

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-MD-Somerset
American CyberSystems, Inc.
(571)421-1011
Icon-social-facebookIcon-social-linkedinIcon-social-twitter
Snapshot
ACS Solutions
Company:
US-MD-Somerset
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description



The client is seeking an IT Support Specialist III (with Training Development Emphasis) to utilize broad expertise or unique knowledge in leading and performing advanced assignments related to planning and conducting highly complex training programs that assist employees in gaining technology skills and subject matter knowledge specifically related to job requirements.
Candidate will support the design, development, and implementation of WEB BASED training and creation of related job aids to develop new courseware and enhancements to existing training program. Experience with using a rapid delivery tool such as Articulate or Camtasia is required and Functional knowledge of Program Portfolio Management tools such as Enterprise 1 and Project Server are helpful, but not necessary.
The IT Support Specialist provides end-user support, which may include providing systems administration assistance, coordinating stakeholder discussions, updating user documentation or design and delivery ofeLearning training. Responsibilities may also include providing instructor led training to customers in routine program operation Analyze and resolve technical problems raised by internal customers via phone, web chat or email. Candidate must have fully developed business and technical acumen.
    • Education Level (Required) Bachelor Degree or Equivalent
    • Areas of Study (Preferred) Project Management, Business or Finance Experience (Primary)
    • 5-7 years of related experience.
    • Strong Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
    • Basic ability to work independently and manage one's time.

Job Requirements

 
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
IT Support (Training and Development) Apply now