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IT Support Specialist

Job Description

IT Support Specialist

Our client is seeking an IT Support Specialist to provide end-user support in efficient and effective utilization of software applications.


Responsibilities of the IT Support Specialist:

  • Troubleshoot existing applications as well as identifying, analyzing, and recommending adoption of new applications. Document processes and conducts analysis.
  • Support and maintain software applications across units to include prompt addressing and resolution of software related issues.
  • Develop and deploy end user application feedback systems, analyze results, and recommend improvements.
  • Plan and conduct preventive maintenance including installation of service packs, patches, hot fixes, etc.

Requirements of the IT Support Specialist:

  • 3+ years of experience working with a ticketing system (ex. Jira, ServiceNow. et al.).
  • 3+ years of working knowledge of the following IT platforms and concepts: O365/Exchange, Microsoft Office, Confluence/JIRA, Windows 7, Windows 10, Mac OS.

Interested candidates please send resume in Word format to Please reference job code 73318 when responding to this ad.


Job Requirements

 

Job Snapshot

Location US-GA-Atlanta
Employment Type Full-Time
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical
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Company Overview

The Intersect Group

At The Intersect Group, our talent is creating results. We live to help our community by connecting top talent with leading companies that need their help. Candidates and clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. We’re a multiple ‘Best Places to Work’ award winner, have had stellar growth and 80% of Glassdoor ratings say they would recommend us to a friend! Learn More

Contact Information

US-GA-Atlanta
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Snapshot
The Intersect Group
Company:
US-GA-Atlanta
Location:
Full-Time
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

IT Support Specialist

Our client is seeking an IT Support Specialist to provide end-user support in efficient and effective utilization of software applications.


Responsibilities of the IT Support Specialist:

  • Troubleshoot existing applications as well as identifying, analyzing, and recommending adoption of new applications. Document processes and conducts analysis.
  • Support and maintain software applications across units to include prompt addressing and resolution of software related issues.
  • Develop and deploy end user application feedback systems, analyze results, and recommend improvements.
  • Plan and conduct preventive maintenance including installation of service packs, patches, hot fixes, etc.

Requirements of the IT Support Specialist:

  • 3+ years of experience working with a ticketing system (ex. Jira, ServiceNow. et al.).
  • 3+ years of working knowledge of the following IT platforms and concepts: O365/Exchange, Microsoft Office, Confluence/JIRA, Windows 7, Windows 10, Mac OS.

Interested candidates please send resume in Word format to Please reference job code 73318 when responding to this ad.


Job Requirements

 
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IT Support Specialist Apply now