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IT Support Specialist

Job Description

Title:                     IT Specialist Sr 

Duration:             1-6 month(s)

Hours:                  8:00am to 5:00pm           

Location            Dallas TX 75209


Job Requirements

 

Description/Comment:

  • PC Technician with 8+ years’ experience to provide technical support for a fast-paced 7x24, self-supporting manufacturing environment at the Lemmon Ave site, Dallas, TX.
  • Duties will consist of troubleshooting, network, PCs, printer break/fix, software/hardware installs, moves, additions, changes, and deletions to corporate PCs.
  • It will include some PC deployment for lease/refresh cycle, and travel to the McKinney Rapid Response shop will also be required at least once a week.
  • This position is in the Raytheon Precision Manufacturing IT organization. 

Basic Qualifications:

  • Excellent customer service and interpersonal skills Extensive knowledge of Microsoft Windows 10, and Windows 7 Operating Systems Experience with both desktop and laptop hardware and associated troubleshooting Experience with troubleshooting Office applications Able to use various software/troubleshooting tools in the Windows operating system environment PC Deployment experience using latest OS delivery method provided by RMS/GBS. Basic network maintenance to include cat 5/6 cable termination, locating /relocating existing punch downs.
  • Basic knowledge of current windows image management use/update.
  • General knowledge in networks to include basic TCP/IP understanding, DNS, DHCP and Microsoft Windows Active Directory environments.
  • Understand and be able to do troubleshooting of Bitlocker on laptops and desktop versions. Preferred Basic iPhone/iPad use and troubleshooting Setup and basic troubleshooting of VoIP phones (Cisco preferred) Familiarity with the current RTNSecure PC deployment and troubleshooting.
  • Experience with Service request management system (Service Now) Ability to obtain a DoD Security Clearance Secret Would consider less experience with greater than 6 years a minimum.



Job Snapshot

Location US-TX-Dallas
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace
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Company Overview

American Cybersystems, Inc. (ACS Group)

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-TX-Dallas
Kumudani Joshi
678-207-5202
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Snapshot
American Cybersystems, Inc. (ACS Group)
Company:
US-TX-Dallas
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace
Store Type:

Job Description

Title:                     IT Specialist Sr 

Duration:             1-6 month(s)

Hours:                  8:00am to 5:00pm           

Location            Dallas TX 75209


Job Requirements

 

Description/Comment:

  • PC Technician with 8+ years’ experience to provide technical support for a fast-paced 7x24, self-supporting manufacturing environment at the Lemmon Ave site, Dallas, TX.
  • Duties will consist of troubleshooting, network, PCs, printer break/fix, software/hardware installs, moves, additions, changes, and deletions to corporate PCs.
  • It will include some PC deployment for lease/refresh cycle, and travel to the McKinney Rapid Response shop will also be required at least once a week.
  • This position is in the Raytheon Precision Manufacturing IT organization. 

Basic Qualifications:

  • Excellent customer service and interpersonal skills Extensive knowledge of Microsoft Windows 10, and Windows 7 Operating Systems Experience with both desktop and laptop hardware and associated troubleshooting Experience with troubleshooting Office applications Able to use various software/troubleshooting tools in the Windows operating system environment PC Deployment experience using latest OS delivery method provided by RMS/GBS. Basic network maintenance to include cat 5/6 cable termination, locating /relocating existing punch downs.
  • Basic knowledge of current windows image management use/update.
  • General knowledge in networks to include basic TCP/IP understanding, DNS, DHCP and Microsoft Windows Active Directory environments.
  • Understand and be able to do troubleshooting of Bitlocker on laptops and desktop versions. Preferred Basic iPhone/iPad use and troubleshooting Setup and basic troubleshooting of VoIP phones (Cisco preferred) Familiarity with the current RTNSecure PC deployment and troubleshooting.
  • Experience with Service request management system (Service Now) Ability to obtain a DoD Security Clearance Secret Would consider less experience with greater than 6 years a minimum.



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IT Support Specialist Apply now