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IT Support Specialist

Ascent

Job Description

IT Support Specialist
Location: Newark, CA
Duration: Month to month/Open contract
The IT Support Specialist will provide onsite (with some remote) desktop technical support for staff located in the Newark Office. As a member of a rapidly expanding company, you must be organized, focused and self-driven. You have a passion for problem-solving and seeing issues through to resolution
  • Providing superior customer service in supporting end users and C-Level executives.
  • Triage and respond to tickets created through the ticketing system in a timely and courteous manner. Resolve or escalate as appropriate and document steps taken.
  • Install, configure, and maintain desktops, laptops, monitors, mobile devices and local printers.
  • Light system administration; AD account creation, network folder permissions, mailbox creation.
  • Provide installation and support of VOIP telephone system, soft phones and the setup of video conference sessions.
  • Work with software and hardware vendors for support when necessary to resolve complex problems.
  • Provide support for network printers and scanners and place support calls when necessary.
  • Must have O365 Administration
  • Must have experience with Windows 7/10, Active Directory, Outlook/Exchange
For immediate consideration, please email your resume in Word format, along with the best time and number to reach you.  Thanks, I look forward to hearing from you.
 
It pays to network!  Ask me how Ascent rewards for hired referrals.
 

Job Requirements

 
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Job Snapshot

Location US-CA-Newark
Employment Type Contractor
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical

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Terms & Conditions
Snapshot
Ascent
Company:
US-CA-Newark
Location:
Contractor
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

IT Support Specialist
Location: Newark, CA
Duration: Month to month/Open contract
The IT Support Specialist will provide onsite (with some remote) desktop technical support for staff located in the Newark Office. As a member of a rapidly expanding company, you must be organized, focused and self-driven. You have a passion for problem-solving and seeing issues through to resolution
  • Providing superior customer service in supporting end users and C-Level executives.
  • Triage and respond to tickets created through the ticketing system in a timely and courteous manner. Resolve or escalate as appropriate and document steps taken.
  • Install, configure, and maintain desktops, laptops, monitors, mobile devices and local printers.
  • Light system administration; AD account creation, network folder permissions, mailbox creation.
  • Provide installation and support of VOIP telephone system, soft phones and the setup of video conference sessions.
  • Work with software and hardware vendors for support when necessary to resolve complex problems.
  • Provide support for network printers and scanners and place support calls when necessary.
  • Must have O365 Administration
  • Must have experience with Windows 7/10, Active Directory, Outlook/Exchange
For immediate consideration, please email your resume in Word format, along with the best time and number to reach you.  Thanks, I look forward to hearing from you.
 
It pays to network!  Ask me how Ascent rewards for hired referrals.
 

Job Requirements

 
IT Support Specialist Apply now