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IT Support Technician

Job Description

TCI has an immediate need for a Support Technician in Mandan, ND.  This is not a Corp2Corp opportunity.  This is a long-term contract opportunity with the possibility of hire.  In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. 

Please note that this position requires US Citizenship or Permanent Residence. 

SUMMARY 

Our enterprise level Client is the fourth largest transportation fuels refiner in the Nation.  Our Client is looking for candidates who seek a lifelong career opportunity with a very profitable company currently experiencing growth within the oil and gas industry. Contract job opportunities could lead to a permanent position with the company for the proven individual. Our Client offers cross training opportunities throughout their business structure. IT is a key asset which used in every business unit to drive efficiency and profitability. This is a once in a lifetime opportunity to join a leader in the industry. 

The Support Technician will provide comprehensive computer hardware and infrastructure support. 

RESPONSIBILITIES

  • Process service desk tickets.
  • Provide direct customer support and on-going technology maintenance for both the Business LAN and OT/DCS environments. 
  • Manage Workstation and related software.
  • Provide support for connectivity across the LAN/WAN.
  • Provide Server administration.
  • Perform Backups and security protocol.
  • Provide Application and network support.
  • Installs, maintains and supports all the field IT systems. Includes desktop and laptop computer hardware, Microsoft Windows Operating Systems and configuration; software installation, network and stand-alone printers, remote access, network switching and cabling, audio visual equipment, mobile devices support, Cisco telephones, radios, and server computer hardware.
  • Creates and updates IT technical documentation as necessary.

Job Requirements

  • Minimum 1-3 years of experience in an IT Support position. 
  • Minimum of a High School Diploma.
  • Candidate must participate in On-Call coverage (Site is 24 x7 Operation).
  • Ability to work independently and manage priorities and time.
  • Ideal candidate will have strong people skills coupled with being a self-starter.
  • Certifications Preferred:  A+, Net+, MCITP. 
  • Travel Requirements: Up to 10%. 

Job Snapshot

Location US-ND-Mandan
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

Technology Consulting, Inc

Since 1988, Technology Consulting Inc. has provided information systems and consulting services to a variety of organizations across the United States. We concentrate on IT staffing with deep roots in government contract opportunities across all technology platforms. Our team is committed to aligning leading edge knowledge of information systems, processes and people to ensure practical success along with customer satisfaction. Whether you are a skilled professional looking for your next career or an organization in need of experienced talent, we can help! Learn More

Contact Information

US-ND-Mandan
Snapshot
Technology Consulting, Inc
Company:
US-ND-Mandan
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

TCI has an immediate need for a Support Technician in Mandan, ND.  This is not a Corp2Corp opportunity.  This is a long-term contract opportunity with the possibility of hire.  In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. 

Please note that this position requires US Citizenship or Permanent Residence. 

SUMMARY 

Our enterprise level Client is the fourth largest transportation fuels refiner in the Nation.  Our Client is looking for candidates who seek a lifelong career opportunity with a very profitable company currently experiencing growth within the oil and gas industry. Contract job opportunities could lead to a permanent position with the company for the proven individual. Our Client offers cross training opportunities throughout their business structure. IT is a key asset which used in every business unit to drive efficiency and profitability. This is a once in a lifetime opportunity to join a leader in the industry. 

The Support Technician will provide comprehensive computer hardware and infrastructure support. 

RESPONSIBILITIES

  • Process service desk tickets.
  • Provide direct customer support and on-going technology maintenance for both the Business LAN and OT/DCS environments. 
  • Manage Workstation and related software.
  • Provide support for connectivity across the LAN/WAN.
  • Provide Server administration.
  • Perform Backups and security protocol.
  • Provide Application and network support.
  • Installs, maintains and supports all the field IT systems. Includes desktop and laptop computer hardware, Microsoft Windows Operating Systems and configuration; software installation, network and stand-alone printers, remote access, network switching and cabling, audio visual equipment, mobile devices support, Cisco telephones, radios, and server computer hardware.
  • Creates and updates IT technical documentation as necessary.

Job Requirements

  • Minimum 1-3 years of experience in an IT Support position. 
  • Minimum of a High School Diploma.
  • Candidate must participate in On-Call coverage (Site is 24 x7 Operation).
  • Ability to work independently and manage priorities and time.
  • Ideal candidate will have strong people skills coupled with being a self-starter.
  • Certifications Preferred:  A+, Net+, MCITP. 
  • Travel Requirements: Up to 10%. 
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IT Support Technician Apply now