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IT Support

Job Description

Ref ID: 03510-0011140662

Classification: Help Desk Analyst III

Compensation: $45000.00 to $50000.00 yearly

Direct Hire - Skilled IT Support Technician wanted with a strong understanding of desktop operating systems and their related infrastructure. Customer service attitude & help desk experience is a must! You will be asked to perform a variety of technical functions including providing system support such as PC/software user support, hardware support and configuration, general network troubleshooting and support of printers, & other various hardware & software applications. You will be part of a team and assist in daily tasks, documentation and other projects as required.

Essential Job Functions:
•Provides end user support including troubleshooting software and hardware problems, software support for Microsoft Office Suite, various proprietary apps, general support and troubleshooting
•Performs analysis and administrative tasks in installation of new and existing personal computers and their applications
•Remote access support and troubleshooting
•Provides support for hardware configuration and maintenance including installing new equipment, upgrading existing equipment and doing general maintenance.
•Network administrative assistance, including performing network account maintenance to include new user set-up, adding groups for network and assisting in accessing folders and files.
•Printer setup, support, and administration.
•Other duties and responsibilities as assigned by management

Computer Skills

•Experience as a Computer Technician or Desktop Support Specialist
•Strong oral and written communication skills
•Self-starter with the ability to stay on task and work with minimal supervision.
•Strong understanding of Microsoft operating systems and applications
•Experience with the Microsoft Office 365 suite
•Knowledge of Active directory and the ability to work within it.
•Understanding of IT infrastructure in an enterprise environment
•Very strong troubleshooting skills
•Ability to plan, document and execute complex tasks
•Ability to multitask and prioritize
• Customer focused & a team player.

•Effectively interact and communicate with internal clients.
•Prioritize and handle multiple rush requests to meet deadlines.
•Excellent communication and interpersonal skills. Ability to present information clearly and concisely so recipients understand the information or instructions.
•detail oriented telephone etiquette.
•Acknowledge and reply to e-mail or telephone requests promptly.

•Fast-paced environment with pressured deadlines.
•Possible ON-Call support with an occasional night or weekend required

Please contact me directly or send resume & salary target to Melanie.Hendricks@RHT.com 9182695031 cell/text

Job Requirements

Microsoft Windows 7, Microsoft Windows 10, Active Directory, Basic Network Troubleshooting, Microsoft Office, Network Printers

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-OK-Tulsa
Employment Type Full-Time
Pay Type Year
Pay Rate $45,000.00 - $50,000.00 /Year
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Apply

Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-OK-Tulsa
Recruiter
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Snapshot
Robert Half Technology
Company:
US-OK-Tulsa
Location:
Full-Time
Employment Type:
Year
Pay Type:
$45,000.00 - $50,000.00 /Year
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 03510-0011140662

Classification: Help Desk Analyst III

Compensation: $45000.00 to $50000.00 yearly

Direct Hire - Skilled IT Support Technician wanted with a strong understanding of desktop operating systems and their related infrastructure. Customer service attitude & help desk experience is a must! You will be asked to perform a variety of technical functions including providing system support such as PC/software user support, hardware support and configuration, general network troubleshooting and support of printers, & other various hardware & software applications. You will be part of a team and assist in daily tasks, documentation and other projects as required.

Essential Job Functions:
•Provides end user support including troubleshooting software and hardware problems, software support for Microsoft Office Suite, various proprietary apps, general support and troubleshooting
•Performs analysis and administrative tasks in installation of new and existing personal computers and their applications
•Remote access support and troubleshooting
•Provides support for hardware configuration and maintenance including installing new equipment, upgrading existing equipment and doing general maintenance.
•Network administrative assistance, including performing network account maintenance to include new user set-up, adding groups for network and assisting in accessing folders and files.
•Printer setup, support, and administration.
•Other duties and responsibilities as assigned by management

Computer Skills

•Experience as a Computer Technician or Desktop Support Specialist
•Strong oral and written communication skills
•Self-starter with the ability to stay on task and work with minimal supervision.
•Strong understanding of Microsoft operating systems and applications
•Experience with the Microsoft Office 365 suite
•Knowledge of Active directory and the ability to work within it.
•Understanding of IT infrastructure in an enterprise environment
•Very strong troubleshooting skills
•Ability to plan, document and execute complex tasks
•Ability to multitask and prioritize
• Customer focused & a team player.

•Effectively interact and communicate with internal clients.
•Prioritize and handle multiple rush requests to meet deadlines.
•Excellent communication and interpersonal skills. Ability to present information clearly and concisely so recipients understand the information or instructions.
•detail oriented telephone etiquette.
•Acknowledge and reply to e-mail or telephone requests promptly.

•Fast-paced environment with pressured deadlines.
•Possible ON-Call support with an occasional night or weekend required

Please contact me directly or send resume & salary target to Melanie.Hendricks@RHT.com 9182695031 cell/text

Job Requirements

Microsoft Windows 7, Microsoft Windows 10, Active Directory, Basic Network Troubleshooting, Microsoft Office, Network Printers

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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