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IT Support

Job Description

Ref ID: 01030-9502319335

Classification: IT Support

Compensation: DOE

We are looking for a Support Engineer to join a growing organization located here in Orlando.

Duties:
•Act as the first point of contact in assisting users with hardware, software and troubleshooting issues.
•Execute onboarding and offboarding tasks, including hardware setups, access management and asset management, and develop process improvements.
•Manage and troubleshoot site-based networking and WiFi issues, VoIP systems and video conferencing systems.
•Help roll out new software releases and system upgrades, evaluate and install patches and security updates, and resolve software and hardware-related compatibility problems.
•Work with employees to troubleshoot various connectivity and access issues.

Contact Nathan.Emmett@roberthalf.com

Job Requirements

Required experience: • 3+ years of previous IT support experience. • Experience supporting MacOS and iOS, preferably in an enterprise environment. • Previous experience with MDM solutions like JAMF Pro (Casper Suite), AirWatch, Fleetsmith or similar. • Ability to administer and troubleshoot VPNs, password managers, two-factor authentication, single sign-on and security protocols. • Excellent customer service and troubleshooting abilities. Contact Nathan.Emmett@roberthalf.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-FL-Orlando
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-FL-Orlando
Recruiter
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Snapshot
Robert Half Technology
Company:
US-FL-Orlando
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 01030-9502319335

Classification: IT Support

Compensation: DOE

We are looking for a Support Engineer to join a growing organization located here in Orlando.

Duties:
•Act as the first point of contact in assisting users with hardware, software and troubleshooting issues.
•Execute onboarding and offboarding tasks, including hardware setups, access management and asset management, and develop process improvements.
•Manage and troubleshoot site-based networking and WiFi issues, VoIP systems and video conferencing systems.
•Help roll out new software releases and system upgrades, evaluate and install patches and security updates, and resolve software and hardware-related compatibility problems.
•Work with employees to troubleshoot various connectivity and access issues.

Contact Nathan.Emmett@roberthalf.com

Job Requirements

Required experience: • 3+ years of previous IT support experience. • Experience supporting MacOS and iOS, preferably in an enterprise environment. • Previous experience with MDM solutions like JAMF Pro (Casper Suite), AirWatch, Fleetsmith or similar. • Ability to administer and troubleshoot VPNs, password managers, two-factor authentication, single sign-on and security protocols. • Excellent customer service and troubleshooting abilities. Contact Nathan.Emmett@roberthalf.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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