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IT Technician 1- Field Service Technician

Job Description

Duration: 3 months

Description:

This role will primarily support our PC/Laptop refresh program.  Secondarily, when needed the incumbent will help support onsite break/fix support (PC’s/Personal Printers/Multifunction Printers/faxes/legacy phone systems).

 

Primary Responsibilities: 

•             Work with and take direction from the IT Infrastructure Field Services group.

•             Setup, configure, transfer data, and deploy PC’s to end users.

•             Install business supported applications and peripherals.

•             Use a ticketing system to coordinate work, provide updates and document resolutions for tracking purposes.

•             Troubleshoot, assist, and work with other IT team members to resolve user support issues.

 

Qualifications:

•             2-4 years of experience with technology support

•             Strong Troubleshooting skills

•             Experience supporting Windows 10 environment

•             Experience working directly with customers

•             Knowledge and understanding of application integration with hardware

•             Experience working with Microsoft Office Products

Job Requirements

•             2-4 years of experience with technology support

Job Snapshot

Location US-MN-Minneapolis
Employment Type Full-Time
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical
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Company Overview

ACS Solutions

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-MN-Minneapolis
Sunil Yadav
Snapshot
ACS Solutions
Company:
US-MN-Minneapolis
Location:
Full-Time
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Duration: 3 months

Description:

This role will primarily support our PC/Laptop refresh program.  Secondarily, when needed the incumbent will help support onsite break/fix support (PC’s/Personal Printers/Multifunction Printers/faxes/legacy phone systems).

 

Primary Responsibilities: 

•             Work with and take direction from the IT Infrastructure Field Services group.

•             Setup, configure, transfer data, and deploy PC’s to end users.

•             Install business supported applications and peripherals.

•             Use a ticketing system to coordinate work, provide updates and document resolutions for tracking purposes.

•             Troubleshoot, assist, and work with other IT team members to resolve user support issues.

 

Qualifications:

•             2-4 years of experience with technology support

•             Strong Troubleshooting skills

•             Experience supporting Windows 10 environment

•             Experience working directly with customers

•             Knowledge and understanding of application integration with hardware

•             Experience working with Microsoft Office Products

Job Requirements

•             2-4 years of experience with technology support

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IT Technician 1- Field Service Technician Apply now