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IT Technician

Job Description

Ref ID: 04030-9502305822

Classification: IT Technician

Compensation: $45000.00 to $65000.00 yearly

JOB DESCRIPTION
The IT Analyst will be a member of the Information Technology Services team and will report to the IT Director.

We are seeking an IT detail oriented with two years of experience in the legal industry. The individual should be someone who is disciplined and the ability to multi-task and prioritize projects.

Basic Help Desk
a.Desktop Support with regards to troubleshooting NetDoc/Aderant
b.Training – Assist users. Write up documentation on “How-to’s”, Host monthly brown bag sessions to support staff on valuable topics involving, Office, document management software, accounting software; provide valuable IT tips to marketing newsletter and potentially create a new monthly IT newsletter
c.Phone system modifications (setting/resetting direct dial shortcuts, Voicemail resets etc.)
Up keep of Inventory (WASP). This includes the following:
a.Ensure all IT equipment is tagged and in the system
b.Responsible for equipment check-in, check-out (Projectors, Laptops)
Monitoring Network and Security
a.Responsible for Anti-Virus software
b.Network security monitoring
Upkeep of Help Desk Portal
a.Refining images as new hardware/software is introduced
b.Maintaining software distribution
c.Writing up How-To’s and upkeep of FAQ sections
d.Write up of IT architecture and IT standards as-well and update as changes as changes to the network are made
Upkeep of Conference room Polycom and phones. Also assist clients in connecting to wireless and/or AV

PERSONAL ATTRIBUTES
Strong work ethic
Strong execution skills
Ability to work with and blend in Firm culture
Detail oriented

If interested in this position please contact me at libby.hillis@rht.com

Job Requirements

REQUIRED EXPERIENCE Proficient in Word, Excel, Outlook, Power Point (2007-2013) Basic Understanding of Microsoft Networking (Light to Moderate AD Knowledge) 1-3 Years of Experience in similar role SKILLS AND KNOWLEDGE Microsoft OS and Active Directory Understand the basics of how AD works (domain structure/Users/Groups, etc.) Understand how AD Security Policies work Knowledge of mapping a network drive and connect to a UNC path Knowledge of setting security on folders/shares Knowledge networking basics (TCP/IP,DNS) Knowledge of installing/stopping/starting services Ability to read event logs Knowledge of Windows Task Scheduler

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-TX-Irving
Employment Type Full-Time
Pay Type Year
Pay Rate $45,000.00 - $65,000.00 /Year
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-TX-Irving
Recruiter
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Snapshot
Robert Half Technology
Company:
US-TX-Irving
Location:
Full-Time
Employment Type:
Year
Pay Type:
$45,000.00 - $65,000.00 /Year
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04030-9502305822

Classification: IT Technician

Compensation: $45000.00 to $65000.00 yearly

JOB DESCRIPTION
The IT Analyst will be a member of the Information Technology Services team and will report to the IT Director.

We are seeking an IT detail oriented with two years of experience in the legal industry. The individual should be someone who is disciplined and the ability to multi-task and prioritize projects.

Basic Help Desk
a.Desktop Support with regards to troubleshooting NetDoc/Aderant
b.Training – Assist users. Write up documentation on “How-to’s”, Host monthly brown bag sessions to support staff on valuable topics involving, Office, document management software, accounting software; provide valuable IT tips to marketing newsletter and potentially create a new monthly IT newsletter
c.Phone system modifications (setting/resetting direct dial shortcuts, Voicemail resets etc.)
Up keep of Inventory (WASP). This includes the following:
a.Ensure all IT equipment is tagged and in the system
b.Responsible for equipment check-in, check-out (Projectors, Laptops)
Monitoring Network and Security
a.Responsible for Anti-Virus software
b.Network security monitoring
Upkeep of Help Desk Portal
a.Refining images as new hardware/software is introduced
b.Maintaining software distribution
c.Writing up How-To’s and upkeep of FAQ sections
d.Write up of IT architecture and IT standards as-well and update as changes as changes to the network are made
Upkeep of Conference room Polycom and phones. Also assist clients in connecting to wireless and/or AV

PERSONAL ATTRIBUTES
Strong work ethic
Strong execution skills
Ability to work with and blend in Firm culture
Detail oriented

If interested in this position please contact me at libby.hillis@rht.com

Job Requirements

REQUIRED EXPERIENCE Proficient in Word, Excel, Outlook, Power Point (2007-2013) Basic Understanding of Microsoft Networking (Light to Moderate AD Knowledge) 1-3 Years of Experience in similar role SKILLS AND KNOWLEDGE Microsoft OS and Active Directory Understand the basics of how AD works (domain structure/Users/Groups, etc.) Understand how AD Security Policies work Knowledge of mapping a network drive and connect to a UNC path Knowledge of setting security on folders/shares Knowledge networking basics (TCP/IP,DNS) Knowledge of installing/stopping/starting services Ability to read event logs Knowledge of Windows Task Scheduler

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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