The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.

IT Technician

Job Description

ACS group has an immediate need for a IT Tech with experience in the Manufacturing Industry. This is a 8 months contract opportunity (with long-term potential) and is located in Davidson, NC. Our client is a leading Manufacturing Industry.

Please review the job description below:

Top Skills:

  • IT
  • Ticket management
  • Report management
  • Data Entry


Job description:

  • Summary:

    • Bachelor's degree in related technical field or equivalent education/experience.
      Certifications to include A+, Security +, Net+, Microsoft, and Dell (certain certifications will be required within a certain timeframe of employment) - preferred.
      Entry level - 2 years of experience providing customer support for Windows XP and MS Outlook in a networked environment, including experience performing computer hardware, software, break/fix, and troubleshooting.
      2 years of experience supporting MS Office products (or other shrink-wrap software applications) including experience using a commercial trouble ticketing system (such as Remedy) and the ability to track and document actions taken.

      Skills and Competencies:
      Ability to demonstrate outstanding customer service skills.
      Strong oral and written communications skills.
      Ability to demonstrate strong interpersonal skills and the ability to work independently with minimal supervision.
      Ability to diagnose and troubleshoot workstation, application, peripheral, TCP/IP, and/or printer problems.
      Ability to demonstrate strong organizational skills and the ability to follow documentation procedures.
      Must be able to lift and carry computers (approximately 50 lbs.), crawl into tight spaces (such as under desks), and climb ladders as needed to install computers.

      Major Job Duties:
      Perform desk-side Windows XP workstation support in a networked office environment.
      Supporting or performing MS Office and Outlook configuration and troubleshooting; software installation and configuration; new user set up; printer and network file share configuration and troubleshooting; peripheral installation, configuration and troubleshooting; and computer/user moves, adds, and changes. Responsible for reviewing trouble ticket queues, documenting support and diagnostic activities, escalating problems as required.
      Accurately and effectively resolving and closing assigned trouble tickets in accordance with SLA requirements.
      Short-term project.
      Duties will include replacing 250 monitors and installing other devices in a manufacturing environment to support project implementation; updating asset information in Service Now; unboxing monitors and other devices; loading old monitors into a crate for disposal.

      Requirements:
      Basic computer hardware knowledge, troubleshooting knowledge of Windows 10, organizational skills, and the ability to work unsupervised.
      Must be able to lift and carry monitors (50 lbs. limit), crawl into tight spaces (such as under desks), climb ladders as needed to install monitors, and work in dirty manufacturing environment that has dust, oils, and coolant.
      Manufacturing environment requires wearing of mask (COVID-19), safety glasses, ear plugs, gloves, bump hat, and steel toed safety shoes.
Key Requirements and Technology Experience:

  • IT Experience
If it creates an interest for you, please email me the latest copy of your resume.

Thanks and regards,

KSHAMA SHARMA

Associate, Recruitment

A: 2400 Meadowbrook Parkway, Duluth, GA 30096

P: (+1)770-255-7914

ABOUT ACS GROUP. - ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. Our operating brands have provided targeted services and solutions for more than 50 years. We serve our clients through four operating companies: * AIC *Analysts *ComforceHealth *HireGenics Recent Recognitions: #No. 6 Largest IT staffing Firm in the U.S. (2019 SIA) #Largest Minority-Owned IT Staffing Firm in the U.S. (2018 SIA) # No. 8 Largest IT Staffing Firm in the U.S. (2018 SIA) #Inavero's Best of Staffing® Client Diamond Award (2018). #National Class lV Supplier of the Year Finalist and a Regional Class IV Supplier of the Year by NMSDC #Inavero's Best of Staffing®Client Diamond Award Winner(2017) Website: www.acsicorp.com


Job Requirements

 

Job Snapshot

Location US-NC-Charlotte
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
Apply

Company Overview

ACS Solutions

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-NC-Charlotte
American CyberSystems, Inc.
Snapshot
ACS Solutions
Company:
US-NC-Charlotte
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

ACS group has an immediate need for a IT Tech with experience in the Manufacturing Industry. This is a 8 months contract opportunity (with long-term potential) and is located in Davidson, NC. Our client is a leading Manufacturing Industry.

Please review the job description below:

Top Skills:

  • IT
  • Ticket management
  • Report management
  • Data Entry


Job description:

  • Summary:

    • Bachelor's degree in related technical field or equivalent education/experience.
      Certifications to include A+, Security +, Net+, Microsoft, and Dell (certain certifications will be required within a certain timeframe of employment) - preferred.
      Entry level - 2 years of experience providing customer support for Windows XP and MS Outlook in a networked environment, including experience performing computer hardware, software, break/fix, and troubleshooting.
      2 years of experience supporting MS Office products (or other shrink-wrap software applications) including experience using a commercial trouble ticketing system (such as Remedy) and the ability to track and document actions taken.

      Skills and Competencies:
      Ability to demonstrate outstanding customer service skills.
      Strong oral and written communications skills.
      Ability to demonstrate strong interpersonal skills and the ability to work independently with minimal supervision.
      Ability to diagnose and troubleshoot workstation, application, peripheral, TCP/IP, and/or printer problems.
      Ability to demonstrate strong organizational skills and the ability to follow documentation procedures.
      Must be able to lift and carry computers (approximately 50 lbs.), crawl into tight spaces (such as under desks), and climb ladders as needed to install computers.

      Major Job Duties:
      Perform desk-side Windows XP workstation support in a networked office environment.
      Supporting or performing MS Office and Outlook configuration and troubleshooting; software installation and configuration; new user set up; printer and network file share configuration and troubleshooting; peripheral installation, configuration and troubleshooting; and computer/user moves, adds, and changes. Responsible for reviewing trouble ticket queues, documenting support and diagnostic activities, escalating problems as required.
      Accurately and effectively resolving and closing assigned trouble tickets in accordance with SLA requirements.
      Short-term project.
      Duties will include replacing 250 monitors and installing other devices in a manufacturing environment to support project implementation; updating asset information in Service Now; unboxing monitors and other devices; loading old monitors into a crate for disposal.

      Requirements:
      Basic computer hardware knowledge, troubleshooting knowledge of Windows 10, organizational skills, and the ability to work unsupervised.
      Must be able to lift and carry monitors (50 lbs. limit), crawl into tight spaces (such as under desks), climb ladders as needed to install monitors, and work in dirty manufacturing environment that has dust, oils, and coolant.
      Manufacturing environment requires wearing of mask (COVID-19), safety glasses, ear plugs, gloves, bump hat, and steel toed safety shoes.
Key Requirements and Technology Experience:

  • IT Experience
If it creates an interest for you, please email me the latest copy of your resume.

Thanks and regards,

KSHAMA SHARMA

Associate, Recruitment

A: 2400 Meadowbrook Parkway, Duluth, GA 30096

P: (+1)770-255-7914

ABOUT ACS GROUP. - ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. Our operating brands have provided targeted services and solutions for more than 50 years. We serve our clients through four operating companies: * AIC *Analysts *ComforceHealth *HireGenics Recent Recognitions: #No. 6 Largest IT staffing Firm in the U.S. (2019 SIA) #Largest Minority-Owned IT Staffing Firm in the U.S. (2018 SIA) # No. 8 Largest IT Staffing Firm in the U.S. (2018 SIA) #Inavero's Best of Staffing® Client Diamond Award (2018). #National Class lV Supplier of the Year Finalist and a Regional Class IV Supplier of the Year by NMSDC #Inavero's Best of Staffing®Client Diamond Award Winner(2017) Website: www.acsicorp.com


Job Requirements

 
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
IT Technician Apply now