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Imaging Technician

Job Description

  • Responsible for imaging all newly ordered Desktops, laptops and handheld devices, following all documented processes in a warehouse environment.
  • Successfully complete multiple complex work assignments, using originality and innovation in determining how to accomplish tasks.
  • Contribute to deliverables and metrics where applicable.
  • Work with the appropriate IT support teams for testing of new processes as requested.
  • Process scrap equipment and prepare for pick up from warehouse.
  • Appropriately document all required information into the ticket tracking system.
  • Meet required productivity expectations, including job specific service metrics.
  • Partner with team members to communicate new solutions.
  • Participate in IT projects.
  • Achieve and maintain knowledge of all applicable job procedures.
  • Exercise appropriate workflow and time management.
  • Maintain outstanding customer service.
  • Perform related tasks as needed or assigned.

Job Requirements

  • Working knowledge and experience with Outlook and MS Office for both Windows and Mac
  • Ability to maintain records and generate reports based on data entry activities
  • Thorough, organized, and resourceful in completing tasks independently
  • Excellent communication skills, both written and oral
  • Good organizational skills
  • Ability to quickly absorb the business processes associated with the functions and to provide quality assurance checks on the paperwork and the data
  • Comprehensive knowledge of Windows OS (Windows 7,8,8.1,10) and Apple OSX
  • Knowledge of Microsoft Active Directory, Exchange, and System Center Configuration Manager (SCCM).
  • Familiarity using knowledge base(s) for incident resolution.
  • Strong troubleshooting capabilities
  • Excellent customer service skills

Job Snapshot

Location US-NY-New York
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

Atlantic Partners Co.

Atlantic Partners was created with the clear objective of providing the most comprehensive IT staffing solutions, along with a robust executive search division. From staff augmentation to contract for hire to direct placement, Atlantic Partners offers a full range of staffing options. With over 100 years of experience, our team of account executives and technical recruiters has a proven track record of fulfilling the human capital needs of our clients. Learn More

Contact Information

US-NY-New York
Adam Segal
5613142223
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Snapshot
Atlantic Partners Co.
Company:
US-NY-New York
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

  • Responsible for imaging all newly ordered Desktops, laptops and handheld devices, following all documented processes in a warehouse environment.
  • Successfully complete multiple complex work assignments, using originality and innovation in determining how to accomplish tasks.
  • Contribute to deliverables and metrics where applicable.
  • Work with the appropriate IT support teams for testing of new processes as requested.
  • Process scrap equipment and prepare for pick up from warehouse.
  • Appropriately document all required information into the ticket tracking system.
  • Meet required productivity expectations, including job specific service metrics.
  • Partner with team members to communicate new solutions.
  • Participate in IT projects.
  • Achieve and maintain knowledge of all applicable job procedures.
  • Exercise appropriate workflow and time management.
  • Maintain outstanding customer service.
  • Perform related tasks as needed or assigned.

Job Requirements

  • Working knowledge and experience with Outlook and MS Office for both Windows and Mac
  • Ability to maintain records and generate reports based on data entry activities
  • Thorough, organized, and resourceful in completing tasks independently
  • Excellent communication skills, both written and oral
  • Good organizational skills
  • Ability to quickly absorb the business processes associated with the functions and to provide quality assurance checks on the paperwork and the data
  • Comprehensive knowledge of Windows OS (Windows 7,8,8.1,10) and Apple OSX
  • Knowledge of Microsoft Active Directory, Exchange, and System Center Configuration Manager (SCCM).
  • Familiarity using knowledge base(s) for incident resolution.
  • Strong troubleshooting capabilities
  • Excellent customer service skills
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Imaging Technician Apply now