Provide IT customer support services to the JSSA AV-8B and T-45 programs.
Essential Job Function:
Provide support for hardware and software installations, maintenance, and security of Microsoft Windows servers and clients.
Provide complete customer desktop support including; setup, arrangement, application maintenance and upgrades.
Troubleshooting; computer, Operating System, application and network connectivity issues.
DBMS administration: specifically (MSSQL 2012/2014, Oracle) and Oracle Weblogic experience, including the following database applications: Dimensions CM (Serena), IBM Rational DOORS, Boeing’s IDT, Deltek Cobra.
Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
High school diploma plus 7 years of experience.
Must be able to be granted a security clearance and maintain one for the duration of employment.
Hands-On Experience with Microsoft Windows server and desktop operating systems.
Server back-up applications, RAID systems.
Security+ and Microsoft Server Operating System certifications.
Familiar with the Risk Management Framework (RMF) requirements for operating on a DOD network.
Assured Compliance Assessment Solution (ACAS) certification will be required in 3-6 months of hire date.