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Jr. IT Field Operations Tech (Lenexa , KS)

Job Description

Paladin Consulting is currently hiring a Jr. IT Field Operations Tech to join our team onsite in Lenexa, KS.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Jr. IT Field Operations Tech
Work Location: Lenexa, KS
Duration: Long-term contract with option to hire

Job Description:
  • Supports local business entity with restoration of service for medium to high production incidents.
  • Performs installation, implementation and maintenance of PC/LAN related equipment and software.
Responsibilities:
  • Provides support to the business for PC/LAN and other related hardware/software.
  • Interacts with business customers and reacts accordingly to changing environments and business needs.
  • Analyzes and resolves incidents/problems of medium to high complexity ensuring tickets are updated accurately and in a timely manner by using Change and Problem Management tool.
  • Compiles, loads, unloads, inspects and distributes print media for the business.
  • Performs installation and decommissioning of computer equipment in the Data Center.
  • Maintains, operates, and performs preventative maintenance on a variety of IT equipment.
  • Proven understanding of business processes being supported by operational unit.
  • Participates in assigned project teams including system upgrades and field wide projects; leads other local IT Field Operations initiatives.
  • Takes corrective actions and/or escalates incidents appropriately to achieve timely recovery with minimal impact to customer.
  • Technically assist and mentor Tech 1 associates.
Skills & Qualifications:
  • Thinks Critically
  • Manages Execution
  • Drives Performance
  • Demonstrates Accountability
  • Service - Oriented
  • Builds Relationships
  • Takes initiative
  • Drives Change
  • Shows Courage
For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin is an EEOC employer. We drug test and background check!

Job Requirements

 

Job Snapshot

Location US-KS-Shawnee
Employment Type Full-Time
Pay Type Hour
Pay Rate $0.00 - $18.00 /Hour
Store Type IT & Technical
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Company Overview

Paladin, Inc

We help company leaders elevate their business performance by providing them with the talent they need to change and grow. We quickly realized that business operations needed specialized talent with technical acumen in every area of the organization. We were happy to oblige. We built out our Engineering and Accounting verticals over a decade ago and now we provide specific talent to Top Firms in both of these practices. The need for employees that had expertise to solve clients’ pressing problems, and that were able to contribute immediately is the driver for our business. We think of ourselves as partners to our clients and that is why we keep them and place talent in key roles all across enterprises decades after we started doing business with them. Today, We still remain focused on our customers. Learn More

Contact Information

US-KS-Shawnee
Armin Iranmanesh
Snapshot
Paladin, Inc
Company:
US-KS-Shawnee
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$0.00 - $18.00 /Hour
Pay Rate:
IT & Technical
Store Type:

Job Description

Paladin Consulting is currently hiring a Jr. IT Field Operations Tech to join our team onsite in Lenexa, KS.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Jr. IT Field Operations Tech
Work Location: Lenexa, KS
Duration: Long-term contract with option to hire

Job Description:
  • Supports local business entity with restoration of service for medium to high production incidents.
  • Performs installation, implementation and maintenance of PC/LAN related equipment and software.
Responsibilities:
  • Provides support to the business for PC/LAN and other related hardware/software.
  • Interacts with business customers and reacts accordingly to changing environments and business needs.
  • Analyzes and resolves incidents/problems of medium to high complexity ensuring tickets are updated accurately and in a timely manner by using Change and Problem Management tool.
  • Compiles, loads, unloads, inspects and distributes print media for the business.
  • Performs installation and decommissioning of computer equipment in the Data Center.
  • Maintains, operates, and performs preventative maintenance on a variety of IT equipment.
  • Proven understanding of business processes being supported by operational unit.
  • Participates in assigned project teams including system upgrades and field wide projects; leads other local IT Field Operations initiatives.
  • Takes corrective actions and/or escalates incidents appropriately to achieve timely recovery with minimal impact to customer.
  • Technically assist and mentor Tech 1 associates.
Skills & Qualifications:
  • Thinks Critically
  • Manages Execution
  • Drives Performance
  • Demonstrates Accountability
  • Service - Oriented
  • Builds Relationships
  • Takes initiative
  • Drives Change
  • Shows Courage
For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin is an EEOC employer. We drug test and background check!

Job Requirements

 
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