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Lead Application Support Analyst

Job Description

Lead Application Support Analyst

Our client is seeking a Lead Application Support Analyst to provide technical and team leadership through coaching and mentorship across internal onshore and offshore team resources.

Responsibilities of the Lead Application Support Analyst:

  • Coordinate across extended internal IT support teams to facilitate efficient triaging and resolving of application issues across a portfolio of applications.
  • Deal with major incidents, as well as integrally involved in monitoring, deployment, vulnerability management, and change management procedures.
  • Support patching and verification schedules.
  • Cover 24x7 support function. 24x5 from office & 24xWeekend on-call.

Requirements of the Lead Application Support Analyst:

  • 5-7+ years of experience in related field; Experience with Incident Management Processes.
  • ITIL or other service-oriented certification strongly preferred.
  • Working knowledge of Windows, Linux, Java, IIS, Apache servers.
  • Ability to debug and analyze windows, web server and application logs.
  • Ability to troubleshoot complex issues involving multiple systems.
  • MUST be ready to work in shifts covering 24x5 in office and weekend on-call.
  • Experience with: .Net framework, C#, VB.NET, ASP.NET, MVC, WCF, Design patterns, JAVA.
IND3

Interested candidates please send resume in Word format to Please reference job code 74282 when responding to this ad.


The Intersect Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Intersect Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Requirements

 

Job Snapshot

Location US-GA-Sandy Springs
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

The Intersect Group

At The Intersect Group, our talent is creating results. We live to help our community by connecting top talent with leading companies that need their help. Candidates and clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. We’re a multiple ‘Best Places to Work’ award winner, have had stellar growth and 80% of Glassdoor ratings say they would recommend us to a friend! Learn More

Contact Information

US-GA-Sandy Springs
Snapshot
The Intersect Group
Company:
US-GA-Sandy Springs
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Lead Application Support Analyst

Our client is seeking a Lead Application Support Analyst to provide technical and team leadership through coaching and mentorship across internal onshore and offshore team resources.

Responsibilities of the Lead Application Support Analyst:

  • Coordinate across extended internal IT support teams to facilitate efficient triaging and resolving of application issues across a portfolio of applications.
  • Deal with major incidents, as well as integrally involved in monitoring, deployment, vulnerability management, and change management procedures.
  • Support patching and verification schedules.
  • Cover 24x7 support function. 24x5 from office & 24xWeekend on-call.

Requirements of the Lead Application Support Analyst:

  • 5-7+ years of experience in related field; Experience with Incident Management Processes.
  • ITIL or other service-oriented certification strongly preferred.
  • Working knowledge of Windows, Linux, Java, IIS, Apache servers.
  • Ability to debug and analyze windows, web server and application logs.
  • Ability to troubleshoot complex issues involving multiple systems.
  • MUST be ready to work in shifts covering 24x5 in office and weekend on-call.
  • Experience with: .Net framework, C#, VB.NET, ASP.NET, MVC, WCF, Design patterns, JAVA.
IND3

Interested candidates please send resume in Word format to Please reference job code 74282 when responding to this ad.


The Intersect Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Intersect Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Requirements

 
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Lead Application Support Analyst Apply now