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Learning Management Systems Administrator

Job Description

The LMS Administrator is responsible for resolving help desk tickets, approving training certificates, and video recording group training events. He/she assists with other projects related to learning services and communication events. Where necessary the successful candidate will cross-train colleagues or customers to support an LMS. Previous customer service experience related to the implementation of new technology would be helpful.

This is an entry level position in a fast moving environment that requires every team member be ready to undertake unexpected tasks that may be outside their job description.

Job Responsibilities

  • Assist users access corporate training sites
    * Approve/reject training certifications in accordance with ASM Training policy
    * Write and Develop FAQ documents
    * Draft procedures to support the use of ASM's Learning Management Systems
    * Beta test training courses prior to launch
    * Deactivate user training accounts
    * Assist with the upload of user account information
    * Cross train colleagues/customers in the use of LMS
    * Operate video camera for recordings of training sessions
    * Assist in the editing of recordings or other training materials

Minimum Qualifications

High School Diploma; Bachelor's Degree preferred or equivalent relevant experience.
0-2 years of administrative support or project coordination experience on government contracts.

Other Job Specific Skills

* Strong attention to detail and editing skills, as well as the ability to multi-task under pressure.
* Ability to work well with clients and team members, as well as independently, sometimes with little guidance or supervision.
* Proficient in Microsoft Office and Project or equivalent.
* Excellent written, oral communication, and presentation skills. Experience with public speaking.
* Exhibits willingness to be flexible and adaptable to changing priorities.
* Demonstrates professionalism and a strong customer service skills with the ability to work in a fast paced, team-oriented environment.
* Working knowledge of government contracts and related policies and requirements is preferred.
* Problem-solving and decision making skills.
* Familiarity with learning management software and/or open source software an advantage
* Familiarity with Adobe Creative Cloud applications preferred

Job Requirements

 

Job Snapshot

Location US-VA-Fairfax
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Other, IT & Technical
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Company Overview

ASM Research

ASM Research, an Accenture Federal Services Company, provides end-to-end application solutions that address the big data challenges of mission-critical business functions. We are recognized for supporting federal priorities for military readiness and strong national defense, harnessing the power of technology to transform healthcare management and delivery, and protecting the integrity and confidentiality of our clients data. Learn More

Contact Information

US-VA-Fairfax
ASM Research
Snapshot
ASM Research
Company:
US-VA-Fairfax
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other, IT & Technical
Store Type:

Job Description

The LMS Administrator is responsible for resolving help desk tickets, approving training certificates, and video recording group training events. He/she assists with other projects related to learning services and communication events. Where necessary the successful candidate will cross-train colleagues or customers to support an LMS. Previous customer service experience related to the implementation of new technology would be helpful.

This is an entry level position in a fast moving environment that requires every team member be ready to undertake unexpected tasks that may be outside their job description.

Job Responsibilities

  • Assist users access corporate training sites
    * Approve/reject training certifications in accordance with ASM Training policy
    * Write and Develop FAQ documents
    * Draft procedures to support the use of ASM's Learning Management Systems
    * Beta test training courses prior to launch
    * Deactivate user training accounts
    * Assist with the upload of user account information
    * Cross train colleagues/customers in the use of LMS
    * Operate video camera for recordings of training sessions
    * Assist in the editing of recordings or other training materials

Minimum Qualifications

High School Diploma; Bachelor's Degree preferred or equivalent relevant experience.
0-2 years of administrative support or project coordination experience on government contracts.

Other Job Specific Skills

* Strong attention to detail and editing skills, as well as the ability to multi-task under pressure.
* Ability to work well with clients and team members, as well as independently, sometimes with little guidance or supervision.
* Proficient in Microsoft Office and Project or equivalent.
* Excellent written, oral communication, and presentation skills. Experience with public speaking.
* Exhibits willingness to be flexible and adaptable to changing priorities.
* Demonstrates professionalism and a strong customer service skills with the ability to work in a fast paced, team-oriented environment.
* Working knowledge of government contracts and related policies and requirements is preferred.
* Problem-solving and decision making skills.
* Familiarity with learning management software and/or open source software an advantage
* Familiarity with Adobe Creative Cloud applications preferred

Job Requirements

 
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Learning Management Systems Administrator Apply now