The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.
Mrg3pv6br2px0t34nrk

Linux Support Technician I

Job Description

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.

Job Responsibilities

  • Implements routine changes on production systems.
    * Supports the integration of new technologies into existing infrastructure.
    * Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
    * Deploys standard repeatable build outs.
    * Patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
    * Supports routine backup strategies and disaster recovery tests.
    * Reviews system performance indicators and raises issues to more senior level team members.
    * Assists with monitoring vendors' release notes and plan necessary upgrades and patches as required.
    * Assists with creating and reviewing technical system recovery plans.
    * Reviews the problem management register and identifies actions.
    * Maintains third-party tools.
    * Makes proactive suggestions for service improvements.

Minimum Qualifications

HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
0-2 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills

* Applies standard methodology, techniques, procedures and criteria

  • Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
    * Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
    * Strong customer service skills.
    * Experience with SQL and Linux a plus.

Job Requirements

Linux, Red Hat, RHEL, server, VMware, virtualization, maintenance, support, technical support

Job Snapshot

Location US-TX-San Antonio, TX
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Other, IT & Technical
Apply

Company Overview

ASM Research

ASM Research, an Accenture Federal Services Company, provides end-to-end application solutions that address the big data challenges of mission-critical business functions. We are recognized for supporting federal priorities for military readiness and strong national defense, harnessing the power of technology to transform healthcare management and delivery, and protecting the integrity and confidentiality of our clients data. Learn More

Contact Information

US-TX-San Antonio, TX
ASM Research
910-344-9877
Snapshot
ASM Research
Company:
US-TX-San Antonio, TX
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other, IT & Technical
Store Type:

Job Description

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.

Job Responsibilities

  • Implements routine changes on production systems.
    * Supports the integration of new technologies into existing infrastructure.
    * Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
    * Deploys standard repeatable build outs.
    * Patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
    * Supports routine backup strategies and disaster recovery tests.
    * Reviews system performance indicators and raises issues to more senior level team members.
    * Assists with monitoring vendors' release notes and plan necessary upgrades and patches as required.
    * Assists with creating and reviewing technical system recovery plans.
    * Reviews the problem management register and identifies actions.
    * Maintains third-party tools.
    * Makes proactive suggestions for service improvements.

Minimum Qualifications

HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
0-2 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills

* Applies standard methodology, techniques, procedures and criteria

  • Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
    * Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
    * Strong customer service skills.
    * Experience with SQL and Linux a plus.

Job Requirements

Linux, Red Hat, RHEL, server, VMware, virtualization, maintenance, support, technical support
Mrj5ds65y6cpp7t56jt
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Linux Support Technician I Apply now