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Linux Technical Support Engineer

Job Description

Linux Technical Support Engineer

BCforward is currently seeking highly motivated Linux Technical Support Engineer for an opportunity in South San Francisco, CA

Job Title: Linux Technical Support Engineer

Location: South San Francisco, CA

Expected Duration: 12 Months Contract

Job Description

The client Information Technology Support team seeks a technical support engineer to address the growing needs of the GRED IT support organization. You will work with current support engineers to address support issues and tickets in various Jira queues, assist with coordinate and execution of system and application maintenance activities, improve support activities where possible, help build and maintain the existing support knowledge base and help adopt additional operational standards as the need arises.

Core skills

  • RHEL certification or equivalent Linux system administration skills including
  • lightweight to medium level scripting (Bash, Python, Perl)
  • Management of storage ACLs and directory permissions management including NFS, CIFS, SMB
  • Ability to troubleshoot access and performance issues
  • Experience with storage platforms SAN and NAS
  • Troubleshooting Identity Access and Management issues systems and protocols (LDAP, AD, NIS)
  • Proficient with request/task management systems for Agile/Scrum; experience with JIRA a plus
  • Proficient with Git SCM (Source Code Management)
  • Experienced in a customer-facing role, with excellent customer service skills
  • Can communicate effectively in both written and verbal form to non-technical audience

    Additional high-value skills

  • Experience with software containers and container-based workflows (Singularity, Docker)
  • GPU computing support and troubleshooting
  • Knowledge of and experience supporting deep learning frameworks

Experience with Infrastructure as Code Ansible, Puppet, Jenkins

Interested candidates please send resume in Word format Please reference job code 160901 when responding to this ad.


Job Requirements

 

Job Snapshot

Location US-CA-South San Francisco
Employment Type Contractor
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical, Other
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Company Overview

BCforward

BCforward is a global IT consulting and workforce fulfillment firm that provides services and resourcing for leading businesses and government organizations. For 20 years our professionals have helped clients achieve their strategic goals. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. Learn More

Contact Information

US-CA-South San Francisco
BCforward
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Snapshot
BCforward
Company:
US-CA-South San Francisco
Location:
Contractor
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical, Other
Store Type:

Job Description

Linux Technical Support Engineer

BCforward is currently seeking highly motivated Linux Technical Support Engineer for an opportunity in South San Francisco, CA

Job Title: Linux Technical Support Engineer

Location: South San Francisco, CA

Expected Duration: 12 Months Contract

Job Description

The client Information Technology Support team seeks a technical support engineer to address the growing needs of the GRED IT support organization. You will work with current support engineers to address support issues and tickets in various Jira queues, assist with coordinate and execution of system and application maintenance activities, improve support activities where possible, help build and maintain the existing support knowledge base and help adopt additional operational standards as the need arises.

Core skills

  • RHEL certification or equivalent Linux system administration skills including
  • lightweight to medium level scripting (Bash, Python, Perl)
  • Management of storage ACLs and directory permissions management including NFS, CIFS, SMB
  • Ability to troubleshoot access and performance issues
  • Experience with storage platforms SAN and NAS
  • Troubleshooting Identity Access and Management issues systems and protocols (LDAP, AD, NIS)
  • Proficient with request/task management systems for Agile/Scrum; experience with JIRA a plus
  • Proficient with Git SCM (Source Code Management)
  • Experienced in a customer-facing role, with excellent customer service skills
  • Can communicate effectively in both written and verbal form to non-technical audience

    Additional high-value skills

  • Experience with software containers and container-based workflows (Singularity, Docker)
  • GPU computing support and troubleshooting
  • Knowledge of and experience supporting deep learning frameworks

Experience with Infrastructure as Code Ansible, Puppet, Jenkins

Interested candidates please send resume in Word format Please reference job code 160901 when responding to this ad.


Job Requirements

 
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Linux Technical Support Engineer Apply now