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Mitel Telecomm Engineer

Job Description

Interactive Business Systems have partnered with a Cincinnati company to locate a telecommunications engineer with Mitel experience for a contract-to-hire role. Responsibilities

  • Program voice and data equipment
  • Diagnose and repair voice and data equipment
  • Point of escalation on trouble cases
  • Work schedule will include before and after hours scheduling as needed
  • Support the field service technicians as needed
  • Maintain and setup network assessments for new VOIP customer solutions

  • Assist Sales and Sales Engineer on projects as needed

  • Attend project meetings and interact with customer IT personal to assist PM in database collection

  • Provide project management, as-built drawings on all projects

  • Responsible for communicating with dispatch and Project Managers on open tasks and projects

  • Responsible for making sure manufacture registration is completed on new installations

  • Assist in keeping MVDconnect inhouse technology up to date

  • Setting up and keeping Alarmtraq up dated

  • Hold quarterly lunch and learns with MVDconnect technical team

Job Requirements

Required Skills and Experience:

  • 5+ years experience in telecommunications; combination of education and experience acceptable
  • Strong background in the installation and implementation of Mitel Networks Server translations and connectivity including MiVoice Business, MiVoice Office, MiContact Center, MiCollab, MBG, Call Recording, SX-200 ICP, SX-2000 and legacy SX-200 systems
  • Strong background in networking and virtualization
  • Proven ability to connect, test, troubleshoot, and service telephone and data networking equipment
  • At a minimum, candidate must be certified to implement MiVoice Business or MiVoice Office preferably both
  • Product certifications for implementation of MiVoice Business, MiVoice Office, MiContact Center, MiCollab, Nupoint Messaging, MCA, and Mitel Border Gateway Server
  • SIP and MPLS Networks


Candidates should send resumes (and cover letters/whatever is required) to Samantha Clements ([email protected]). Candidates must be authorized to work in the U.S. for any employer (option).

IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.


About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider. 

Job Snapshot

Location US-OH-Cincinnati
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

Interactive Business Systems (IBS)

Our business model is based on developing strong relationships with both our clients and our consultants. We take the time to learn our clients' business and understand their challenges and goals. Likewise, we get to know each of our consultants, their skills and experience, and the path they seek to grow their careers. Armed with knowledge and vision, IBS works with IT managers to identify just the right IT staffing or solutions-based consulting services that get the job done right the first time. By investing ourselves in the success of our clients and our consultants, we create outcomes that benefit both and build the foundation for long-term partnerships. Learn More

Contact Information

US-OH-Cincinnati
Samantha Clements
513-401-9956
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Snapshot
Interactive Business Systems (IBS)
Company:
US-OH-Cincinnati
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Interactive Business Systems have partnered with a Cincinnati company to locate a telecommunications engineer with Mitel experience for a contract-to-hire role. Responsibilities

  • Program voice and data equipment
  • Diagnose and repair voice and data equipment
  • Point of escalation on trouble cases
  • Work schedule will include before and after hours scheduling as needed
  • Support the field service technicians as needed
  • Maintain and setup network assessments for new VOIP customer solutions

  • Assist Sales and Sales Engineer on projects as needed

  • Attend project meetings and interact with customer IT personal to assist PM in database collection

  • Provide project management, as-built drawings on all projects

  • Responsible for communicating with dispatch and Project Managers on open tasks and projects

  • Responsible for making sure manufacture registration is completed on new installations

  • Assist in keeping MVDconnect inhouse technology up to date

  • Setting up and keeping Alarmtraq up dated

  • Hold quarterly lunch and learns with MVDconnect technical team

Job Requirements

Required Skills and Experience:

  • 5+ years experience in telecommunications; combination of education and experience acceptable
  • Strong background in the installation and implementation of Mitel Networks Server translations and connectivity including MiVoice Business, MiVoice Office, MiContact Center, MiCollab, MBG, Call Recording, SX-200 ICP, SX-2000 and legacy SX-200 systems
  • Strong background in networking and virtualization
  • Proven ability to connect, test, troubleshoot, and service telephone and data networking equipment
  • At a minimum, candidate must be certified to implement MiVoice Business or MiVoice Office preferably both
  • Product certifications for implementation of MiVoice Business, MiVoice Office, MiContact Center, MiCollab, Nupoint Messaging, MCA, and Mitel Border Gateway Server
  • SIP and MPLS Networks


Candidates should send resumes (and cover letters/whatever is required) to Samantha Clements ([email protected]). Candidates must be authorized to work in the U.S. for any employer (option).

IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.


About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider. 

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