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Multi-Media Technician

Job Description


Qualifications and Experience Requirements of Temporary Candidates:
• Candidate will have 3 years of related work in a professional environment and a proven track record delivering professional AV/VC solutions either to the industry itself or in a professional services environment.
• A proactive approach and a comprehensive technical understanding of all AV/VC technologies are required, specifically: Control systems, Cisco and Polycom Video Conferencing systems, microphone sound reinforcement, laptop connections and basic camera operations.

Our ideal temp candidate will have the following performance traits:
• Excellent interpersonal skills, customer service, effective independent decision making, and ability to organize space and equipment
• Must maintain a professional demeanor and appearance, and be able to handle a heavy flow of visitors and meeting attendees
• This position requires strong multi-tasking skills, the ability to focus on customers needs, to be proactive in problem solving and diplomatically communicate solutions to others
• Additional required traits are an eye for detail, a strong sense of personal responsibility, the ability to work with a team as well as handle tasks independently, and established coping skills to manage daily changes in pace/intensity and the unexpected

The selected candidate will perform the following responsibilities:
• Interacts directly with videoconference users to provide remote - phone based, and or in-room support/troubleshooting for real time and scheduled videoconference bridges, as well as effective and timely remedy based trouble call management and escalations to the global team.
• Provides hands-on and remote support/troubleshooting integrated video and audio conferencing equipment in conference rooms and mobile environments
• Provides technical support to conference rooms at multiple local locations including sound equipment, teleconferencing, video conferencing and other audio visual support as appropriate
• Provides set-up and support of Audio Visual and loaner computers and client laptops within conference rooms and visiting attorney offices
• Provides video taping services for meetings and presentations including audio and video reproduction
• Monitors video and teleconference calls for length of meeting and gives immediate response to connectivity or participant needs
• Sets up videoconferences working with the global Multimedia team and local Conference Services.
• Effects the upkeep of Creston control keypads to include maintenance and systems upgrades as required
• Performs daily maintenance checks and reports any issues to the global Multimedia team.
• Sets up, schedules and maintains all web-ex requests
• Provide timely follow-up to all assigned Help Desk tickets. Utilize Firm ticket tracking system (Infra) for all incidents related to Help Desk requests. Assist DC's desk side support when available

This is a fast paced environment. So we need someone who is going to catch on quickly and stop to ask questions when needed. Please send me resumes. In-person interviews will be scheduled accordingly.

Job Requirements

 

Job Snapshot

Location US-DC-Washington DC
Employment Type Full-Time
Pay Type Year
Pay Rate $60,000.00 /Year
Store Type IT & Technical
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Company Overview

SNI Technology

SNI Technology® is one of the fastest growing technology recruitment companies in the country specializing in technical careers and temporary jobs. We uniquely align with our clients and the candidates we represent, because our staff is hired from the industry we serve. We offer technical talent and employment opportunities on a contract, contract–to–hire, and a direct–hire basis in a wide variety of disciplines from helpdesk professionals to the most cutting-edge software architects. Learn More

Contact Information

US-DC-Washington DC
SNI Technology
Snapshot
SNI Technology
Company:
US-DC-Washington DC
Location:
Full-Time
Employment Type:
Year
Pay Type:
$60,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description


Qualifications and Experience Requirements of Temporary Candidates:
• Candidate will have 3 years of related work in a professional environment and a proven track record delivering professional AV/VC solutions either to the industry itself or in a professional services environment.
• A proactive approach and a comprehensive technical understanding of all AV/VC technologies are required, specifically: Control systems, Cisco and Polycom Video Conferencing systems, microphone sound reinforcement, laptop connections and basic camera operations.

Our ideal temp candidate will have the following performance traits:
• Excellent interpersonal skills, customer service, effective independent decision making, and ability to organize space and equipment
• Must maintain a professional demeanor and appearance, and be able to handle a heavy flow of visitors and meeting attendees
• This position requires strong multi-tasking skills, the ability to focus on customers needs, to be proactive in problem solving and diplomatically communicate solutions to others
• Additional required traits are an eye for detail, a strong sense of personal responsibility, the ability to work with a team as well as handle tasks independently, and established coping skills to manage daily changes in pace/intensity and the unexpected

The selected candidate will perform the following responsibilities:
• Interacts directly with videoconference users to provide remote - phone based, and or in-room support/troubleshooting for real time and scheduled videoconference bridges, as well as effective and timely remedy based trouble call management and escalations to the global team.
• Provides hands-on and remote support/troubleshooting integrated video and audio conferencing equipment in conference rooms and mobile environments
• Provides technical support to conference rooms at multiple local locations including sound equipment, teleconferencing, video conferencing and other audio visual support as appropriate
• Provides set-up and support of Audio Visual and loaner computers and client laptops within conference rooms and visiting attorney offices
• Provides video taping services for meetings and presentations including audio and video reproduction
• Monitors video and teleconference calls for length of meeting and gives immediate response to connectivity or participant needs
• Sets up videoconferences working with the global Multimedia team and local Conference Services.
• Effects the upkeep of Creston control keypads to include maintenance and systems upgrades as required
• Performs daily maintenance checks and reports any issues to the global Multimedia team.
• Sets up, schedules and maintains all web-ex requests
• Provide timely follow-up to all assigned Help Desk tickets. Utilize Firm ticket tracking system (Infra) for all incidents related to Help Desk requests. Assist DC's desk side support when available

This is a fast paced environment. So we need someone who is going to catch on quickly and stop to ask questions when needed. Please send me resumes. In-person interviews will be scheduled accordingly.

Job Requirements

 
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Multi-Media Technician Apply now