Mobile_menu_button_hd

NOC Admin I

Ascent Services Group

Job Description

NOC Administrator I
Denver, CO
Direct Hire

Shift: This is a 4x10 schedule which will be 6am-5pm Mon-Thur, with 50% work from home after training
PURPOSE
  • Under general supervision, responsible for monitoring and technical support of the network, application, and telephony infrastructure including triage, isolation, ticketing, carrier/vendor management and corrective action systems in a 24-hour/7-day-per-week Network Operations Center (NOC).
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Performs day-to-day monitoring of IT infrastructure availability.
  • Monitors network environment through use of various tools to expedite resolution of potential and reported issues.
  • Manages repair efforts, drives resolutions and escalations with carriers/LECs.
  • Troubleshoots reported LAN and WAN issues at local and remote locations.
  • Audits monitoring platforms, hardware and circuit inventories for accuracy.
  • Triage for Service Desk escalations reporting service outages and slowness.
  • Ability to read and follow documents such as operating and maintenance instructions, and procedure manuals.
  • Competent and professional written and verbal communication skills.
  • Plans and paces own work efficiency and operates in a team atmosphere in order to meet daily, weekly, project, or team related productivity goals.
  • Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures
MINIMUM REQUIREMENTS
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Bachelors degree in Computer Science or related field
  • Four (4) years of system administration, Telecom, NOC or related experience
  • Or equivalent combination of education and experience
COMPETENCIES
  • Knowledge of the OSI model.
  • Understand functions of devices such as routers, switches, firewalls, wireless access points, VOIP phones and servers.
  • Understands layer 2 switching concepts/technologies: MAC addresses, VLANs, Trunks, STP
  • Understands IP addressing, subnetting and ARP
  • Knowledge of routing protocols such as: OSPF, EIGRP, BGP
  • Knowledge of Telecom and ISP Handoff preferred
  • Knowledge of network discovery protocols: SNMP, Netflow, CDP and LLDP
  • Understands common network troubleshooting tools such as ping, traceroute, nslookup
  • Understanding of Quality-of-Service (QoS)
  • Knowledge of copper and fiber transport medias and their associated standards
  • Strong desire to learn new and emerging technologies
  • CCENT/CCNA/NETWORK+ Or equivalent knowledge/experience

Job Requirements

 
Apply
Apply

Job Snapshot

Location US-CO-Denver
Employment Type Full-Time
Pay Type Year
Pay Rate $60,000.00 - $71,000.00 /Year
Store Type IT & Technical

Recommended Jobs for You

Privacy Tips

For your privacy and protection, when applying to a job online:

Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.

Terms & Conditions
Snapshot
Ascent Services Group
Company:
US-CO-Denver
Location:
Full-Time
Employment Type:
Year
Pay Type:
$60,000.00 - $71,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

NOC Administrator I
Denver, CO
Direct Hire

Shift: This is a 4x10 schedule which will be 6am-5pm Mon-Thur, with 50% work from home after training
PURPOSE
  • Under general supervision, responsible for monitoring and technical support of the network, application, and telephony infrastructure including triage, isolation, ticketing, carrier/vendor management and corrective action systems in a 24-hour/7-day-per-week Network Operations Center (NOC).
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Performs day-to-day monitoring of IT infrastructure availability.
  • Monitors network environment through use of various tools to expedite resolution of potential and reported issues.
  • Manages repair efforts, drives resolutions and escalations with carriers/LECs.
  • Troubleshoots reported LAN and WAN issues at local and remote locations.
  • Audits monitoring platforms, hardware and circuit inventories for accuracy.
  • Triage for Service Desk escalations reporting service outages and slowness.
  • Ability to read and follow documents such as operating and maintenance instructions, and procedure manuals.
  • Competent and professional written and verbal communication skills.
  • Plans and paces own work efficiency and operates in a team atmosphere in order to meet daily, weekly, project, or team related productivity goals.
  • Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures
MINIMUM REQUIREMENTS
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Bachelors degree in Computer Science or related field
  • Four (4) years of system administration, Telecom, NOC or related experience
  • Or equivalent combination of education and experience
COMPETENCIES
  • Knowledge of the OSI model.
  • Understand functions of devices such as routers, switches, firewalls, wireless access points, VOIP phones and servers.
  • Understands layer 2 switching concepts/technologies: MAC addresses, VLANs, Trunks, STP
  • Understands IP addressing, subnetting and ARP
  • Knowledge of routing protocols such as: OSPF, EIGRP, BGP
  • Knowledge of Telecom and ISP Handoff preferred
  • Knowledge of network discovery protocols: SNMP, Netflow, CDP and LLDP
  • Understands common network troubleshooting tools such as ping, traceroute, nslookup
  • Understanding of Quality-of-Service (QoS)
  • Knowledge of copper and fiber transport medias and their associated standards
  • Strong desire to learn new and emerging technologies
  • CCENT/CCNA/NETWORK+ Or equivalent knowledge/experience

Job Requirements

 
NOC Admin I Apply now