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Network Administrator

Job Description

Network Administrator will work on day to day tasks surrounding the Cisco VOIP and Meraki Route/Switch environments. Troubleshoot network issues and formulate plans to resolve outages. Communicate plans to FSR’s throughout the state and direct any work in carrying out plans to resolve outages. Develops and implements policies for monitoring network equipment so appropriate personnel are notified of system outages or problems with network performance. Network Administrator will have a solid understanding of TCP/IP, Cisco routing protocols, and Cisco VOIP technologies including Call Manager and Unity Express.



Responsibilities

ESSENTIAL FUNCTIONS

  • Actively monitor corporate network data/voice services for performance and availability using tools such as Solarwinds.
  • Manage support tickets with ISP vendors such as TWC, AT&T and Windstream to resolve outages impacting voice and data circuits.
  • Perform as key technical liaison between Help Desk/Level 1 technicians and KFB Network Engineers.
  • Install, configure, and maintain Cisco and Meraki equipment at corporate HQ and approximately 180 remote locations located throughout the state of Kentucky.
  • Recommend technical and procedural changes to improve network monitoring, alerting, performance, availability, and costs.
  • Troubleshoot network issues and formulate plans to resolve outages.
  • Work with and direct Help Desk Staff and Field Service Reps to help resolve outages if needed.
  • Maintain stable Cisco VOIP communications network in local and remote locations.
  • Perform routine maintenance to network software.
  • Inform management and IT Operations teams of network status.
  • Administer Cisco VOIP gateways.
  • Maintain/update asset tracking system.
  • Ensure use of corporate IT Change Control procedures.
  • Support Disaster Recovery exercises.
  • Regular, predictable attendance as employee has to physically be in the office.
  • This list of essential functions is non-exhaustive and may be supplemented as necessary.

Job Requirements

  • Associate degree in computer science or related field preferred. Combination of formal education training and practical experience sufficient to acquire knowledge and skills generally equivalent to those possessed by an associate degree individual may be considered.
  • Minimum of two years’ experience in fields related to network operation and problem resolution activities.
  • CCNA or CCNA Voice preferred
  • General business skills with emphasis on attention to detail and problem solving.
  • Familiarity with Windows Server and Windows 10 operating systems
  • Ability to communicate in technical terms with equipment and telecommunication vendors.
  • Formal training in telecommunication concepts or equipment experience.
  • Competent to exercise independent judgment when receiving technical support from senior associates.

Job Snapshot

Location US-KY-Louisville
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

Technology Consulting, Inc

Since 1988, Technology Consulting Inc. has provided information systems and consulting services to a variety of organizations across the United States. We concentrate on IT staffing with deep roots in government contract opportunities across all technology platforms. Our team is committed to aligning leading edge knowledge of information systems, processes and people to ensure practical success along with customer satisfaction. Whether you are a skilled professional looking for your next career or an organization in need of experienced talent, we can help! Learn More

Contact Information

US-KY-Louisville
Snapshot
Technology Consulting, Inc
Company:
US-KY-Louisville
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Network Administrator will work on day to day tasks surrounding the Cisco VOIP and Meraki Route/Switch environments. Troubleshoot network issues and formulate plans to resolve outages. Communicate plans to FSR’s throughout the state and direct any work in carrying out plans to resolve outages. Develops and implements policies for monitoring network equipment so appropriate personnel are notified of system outages or problems with network performance. Network Administrator will have a solid understanding of TCP/IP, Cisco routing protocols, and Cisco VOIP technologies including Call Manager and Unity Express.



Responsibilities

ESSENTIAL FUNCTIONS

  • Actively monitor corporate network data/voice services for performance and availability using tools such as Solarwinds.
  • Manage support tickets with ISP vendors such as TWC, AT&T and Windstream to resolve outages impacting voice and data circuits.
  • Perform as key technical liaison between Help Desk/Level 1 technicians and KFB Network Engineers.
  • Install, configure, and maintain Cisco and Meraki equipment at corporate HQ and approximately 180 remote locations located throughout the state of Kentucky.
  • Recommend technical and procedural changes to improve network monitoring, alerting, performance, availability, and costs.
  • Troubleshoot network issues and formulate plans to resolve outages.
  • Work with and direct Help Desk Staff and Field Service Reps to help resolve outages if needed.
  • Maintain stable Cisco VOIP communications network in local and remote locations.
  • Perform routine maintenance to network software.
  • Inform management and IT Operations teams of network status.
  • Administer Cisco VOIP gateways.
  • Maintain/update asset tracking system.
  • Ensure use of corporate IT Change Control procedures.
  • Support Disaster Recovery exercises.
  • Regular, predictable attendance as employee has to physically be in the office.
  • This list of essential functions is non-exhaustive and may be supplemented as necessary.

Job Requirements

  • Associate degree in computer science or related field preferred. Combination of formal education training and practical experience sufficient to acquire knowledge and skills generally equivalent to those possessed by an associate degree individual may be considered.
  • Minimum of two years’ experience in fields related to network operation and problem resolution activities.
  • CCNA or CCNA Voice preferred
  • General business skills with emphasis on attention to detail and problem solving.
  • Familiarity with Windows Server and Windows 10 operating systems
  • Ability to communicate in technical terms with equipment and telecommunication vendors.
  • Formal training in telecommunication concepts or equipment experience.
  • Competent to exercise independent judgment when receiving technical support from senior associates.
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Network Administrator Apply now