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Network Control

Job Description

Job Description:

  • IP Tier 2 Network Operations Engineer who will support Federal Aviation Administration (FAA) programs.
  • This individual will be a key member of the Network Operations Control Center (NOCC) supporting a geographically dispersed field team.
  • The IP Tier 2 Network Operations Engineer will directly interface with both internal and external customers and service providers.
  • They will be responsible for providing IP Tier II level assistance to other subgroups of the FTI program, supporting Operations, managing special projects, resolving issues, and performing on call duties in a 24/7 environment.
  • Provide technical support for IP services for a private network. Support requires physical layer data link network layer knowledge.
  • Monitor, analyze and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
  • Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the network.
  • Employ test methods to analyze channelized/unchanneled T1 and T3 utilizing DACs equipment.
  • Utilize test methods to analyze/troubleshoot Ethernet; IP; Frame Relay; ATM; WAN; LAN.
  • Work with Local Exchange Carriers ILECs IXCs to resolve WAN problems.
  • Work with onsite technicians remotely to resolve local issues.
  • Expertise in remote maintenance and repair of the following network equipment is preferred: Cisco, Sycamore, and APC.
  • Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.
  • Provide Tier 1 guidance and training and provide Tier 2 escalation support to Tier 1.
  • Assist in Tier 3 projects including site upgrades and IP service acceptance testing. Will also provide deployment and implementation support for IP service Moves, Adds and Change activities.

Job Requirements

Education & Experience:

  • Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (6) years of prior related experience.
  • 2 years of experience with data protocols including TCP/IP.
  • 2 years of experience with routing protocols such as OSPF and BGP.
  • CCNA Certification.
  • Desired Skills and Qualifications:
  • Domain knowledge of data protocols including Frame Relay and ATM.
  • Understanding of signaling protocols, TDM framing/timing, IP based networks and SONET infrastructure.
  • Ability to read wiring diagrams or engineering prints to determine connectivity.
  • CCNP Certification.

Job Snapshot

Location US-FL-Melbourne
Employment Type Contractor
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace
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Company Overview

ACS Solutions

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-FL-Melbourne
Naval Sisodia
Snapshot
ACS Solutions
Company:
US-FL-Melbourne
Location:
Contractor
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace
Store Type:

Job Description

Job Description:

  • IP Tier 2 Network Operations Engineer who will support Federal Aviation Administration (FAA) programs.
  • This individual will be a key member of the Network Operations Control Center (NOCC) supporting a geographically dispersed field team.
  • The IP Tier 2 Network Operations Engineer will directly interface with both internal and external customers and service providers.
  • They will be responsible for providing IP Tier II level assistance to other subgroups of the FTI program, supporting Operations, managing special projects, resolving issues, and performing on call duties in a 24/7 environment.
  • Provide technical support for IP services for a private network. Support requires physical layer data link network layer knowledge.
  • Monitor, analyze and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
  • Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the network.
  • Employ test methods to analyze channelized/unchanneled T1 and T3 utilizing DACs equipment.
  • Utilize test methods to analyze/troubleshoot Ethernet; IP; Frame Relay; ATM; WAN; LAN.
  • Work with Local Exchange Carriers ILECs IXCs to resolve WAN problems.
  • Work with onsite technicians remotely to resolve local issues.
  • Expertise in remote maintenance and repair of the following network equipment is preferred: Cisco, Sycamore, and APC.
  • Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.
  • Provide Tier 1 guidance and training and provide Tier 2 escalation support to Tier 1.
  • Assist in Tier 3 projects including site upgrades and IP service acceptance testing. Will also provide deployment and implementation support for IP service Moves, Adds and Change activities.

Job Requirements

Education & Experience:

  • Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (6) years of prior related experience.
  • 2 years of experience with data protocols including TCP/IP.
  • 2 years of experience with routing protocols such as OSPF and BGP.
  • CCNA Certification.
  • Desired Skills and Qualifications:
  • Domain knowledge of data protocols including Frame Relay and ATM.
  • Understanding of signaling protocols, TDM framing/timing, IP based networks and SONET infrastructure.
  • Ability to read wiring diagrams or engineering prints to determine connectivity.
  • CCNP Certification.
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