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Network Engineer/ MSP Technician

Job Description


Seeking a tech-savvy, client obsessed Technician with 4 to 5 years prior full-time IT experience to provide clients desktop and network support. Our client is a well established Managed IT Service Provider and continues to experience healthy growth.
In this role you will interact with friendly clients who appreciate your expertise; work hands on with the latest technology, and be part of a team designing and implementing new solutions.
Key responsibilities:

  • Monitor and respond to help desk tickets
  • Troubleshoot and resolve Windows and Macintosh Computer Issues
  • Troubleshoot and resolve network connectivity problems
  • Provide support for Microsoft Windows and Office Suite
  • Add/Remove/Change Office365 Email Accounts
  • Add/Remove/Change Microsoft Windows Server Accounts
  • Configure and deploy Computers, Firewalls, Switches, and Wireless Access Points
  • Escalate complex issues to other team members


Required Technical Skills:

  • Expertise with Windows and Macintosh Operating Systems
  • Expertise with Microsoft Office Suite (Word, Excel, Outlook, Powerpoint)
  • Expertise with Hardware diagnostics and repair
  • Expertise administering Microsoft Office365
  • Expertise troubleshooting network connectivity
  • Experience with Firewalls (SonicWALL), Switches (Cisco), and Access Points (Ruckus Wireless)
  • Experience with Microsoft Windows Server 2012 and 2016
  • Experience with Voice Over IP Phones


Growth Opportunities:

  • Our client promotes technicians to Team Leaders and Managers
  • Excellent opportunity to grow your technical and management skills


Required Non-Technical Skills:

  • Fluently speak English without hesitation
  • Articulate your work in non-technical terms
  • Keep accurate records of your time and services provided
  • Be able to multitask with minimal supervision
  • Clean Driver's license and a reliable car


About our Client:
If you want to join a growing company where you will have the opportunity to work with the latest technology and be promoted from within, we'd like to meet you.
Job Type: Full-time
Salary: $56,000.00 to $65,000.00 /year
Experience:

  • Technical Support: 4 years (Required)
  • Network Administration: 4 years (Required)


Benefits offered:

  • Paid time off
  • Health insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules
  • Education assistance or tuition reimbursement
  • Employee discounts

Job Requirements

 

Job Snapshot

Location US-CT-Norwalk
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

SNI Technology

SNI Technology® is one of the fastest growing technology recruitment companies in the country specializing in technical careers and temporary jobs. We uniquely align with our clients and the candidates we represent, because our staff is hired from the industry we serve. We offer technical talent and employment opportunities on a contract, contract–to–hire, and a direct–hire basis in a wide variety of disciplines from helpdesk professionals to the most cutting-edge software architects. Learn More

Contact Information

US-CT-Norwalk
SNI Technology
Snapshot
SNI Technology
Company:
US-CT-Norwalk
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description


Seeking a tech-savvy, client obsessed Technician with 4 to 5 years prior full-time IT experience to provide clients desktop and network support. Our client is a well established Managed IT Service Provider and continues to experience healthy growth.
In this role you will interact with friendly clients who appreciate your expertise; work hands on with the latest technology, and be part of a team designing and implementing new solutions.
Key responsibilities:

  • Monitor and respond to help desk tickets
  • Troubleshoot and resolve Windows and Macintosh Computer Issues
  • Troubleshoot and resolve network connectivity problems
  • Provide support for Microsoft Windows and Office Suite
  • Add/Remove/Change Office365 Email Accounts
  • Add/Remove/Change Microsoft Windows Server Accounts
  • Configure and deploy Computers, Firewalls, Switches, and Wireless Access Points
  • Escalate complex issues to other team members


Required Technical Skills:

  • Expertise with Windows and Macintosh Operating Systems
  • Expertise with Microsoft Office Suite (Word, Excel, Outlook, Powerpoint)
  • Expertise with Hardware diagnostics and repair
  • Expertise administering Microsoft Office365
  • Expertise troubleshooting network connectivity
  • Experience with Firewalls (SonicWALL), Switches (Cisco), and Access Points (Ruckus Wireless)
  • Experience with Microsoft Windows Server 2012 and 2016
  • Experience with Voice Over IP Phones


Growth Opportunities:

  • Our client promotes technicians to Team Leaders and Managers
  • Excellent opportunity to grow your technical and management skills


Required Non-Technical Skills:

  • Fluently speak English without hesitation
  • Articulate your work in non-technical terms
  • Keep accurate records of your time and services provided
  • Be able to multitask with minimal supervision
  • Clean Driver's license and a reliable car


About our Client:
If you want to join a growing company where you will have the opportunity to work with the latest technology and be promoted from within, we'd like to meet you.
Job Type: Full-time
Salary: $56,000.00 to $65,000.00 /year
Experience:

  • Technical Support: 4 years (Required)
  • Network Administration: 4 years (Required)


Benefits offered:

  • Paid time off
  • Health insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules
  • Education assistance or tuition reimbursement
  • Employee discounts

Job Requirements

 
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Network Engineer/ MSP Technician Apply now