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Merchant Processing Manager (Remote)

Job Description

Merchant Processing Manager (Remote Role)

Who We Are –

At TableSafe we are obsessed with creating the Ultimate Dining and Hospitality Experience.  Our team consists of hardware designers, software developers, former restaurateurs and executives who are committed to building the easiest, most secure and fastest payment process for the hospitality industry.

We are relentless in our pursuit of an enhanced dining experience. Our technology will become the foundation for fostering an ecosystem of companies and technologies that offer payment solutions anywhere it is more convenient or desired to pay for services away from the point-of-sale (POS) terminal.

We are a team of exceptionally talented, bright and driven people that question the norm and seek to simplify the payment process in the hospitality industry. We work hard and with a purpose. We engage in lively debates and thrive on innovative and new ways to solve existing solutions.

If you’d like to change the future of payments and are an innovative and intuitively curious problem solver, this is your chance to join our rapidly growing team.

What We Need    

We are looking for a Merchant Processing Manager to join our team.

What You’ll Do

The Merchant Processing Manager oversees the TableSafe Payments Product inclusive of: Compliance, Underwriting and Transaction Review (Risk), merchant onboarding, working with internal and external engineers to identify and design features, maintaining current risk and underwriting policies and procedures, interfacing with merchants, analyzing processing statements, managing business relationships, and performing other tasks as deemed necessary. He/she is tasked with ensuring that the TableSafe Payments product objectives and standards of the organization, as well as customer satisfaction and deadlines, are met.

The major duties of the Manager are:

●  Develop and maintain policies and procedures aligned with Card Scheme regulations

●  Manage and maintain key business partner relationships and communication

●  Work closely with management to ensure content is aligned with government regulations, industry standards revenue, customer, culture, and business objectives.

●   Underwriting and onboarding of Sub-Merchant accounts Sub-Merchant account maintenance and management

●  Underwriting and risk analysis

●  Design and implement management reporting to inform management of performance levels of departments and related risk levels of merchants.

●  Manage multiple priorities, assign appropriate resources, ensure quality, professional work and maintain high standards.

●  Demonstrate ability to handle multiple priorities, system/product knowledge, and development of strong business relationships.

●  Demonstrate subject matter expertise and understand all aspects of the payment industry and regulations governing it.

Job Requirements

Who You Are 

You are entrepreneurial in spirit, appreciate the ability to work autonomously and thrive in a collaborative and fast-paced environment.

You have:

●  Great judgement in ambiguous situations

●  Previous work experience in the merchant processing industry, or deep knowledge of the industry

●  Stellar organizational skills

●  An ability to take ownership and responsibility for completing projects, managing multiple projects and meeting deadline sin a fast-paced, demanding environment

●  Clear, proactive, and fearless communication, both written and verbal

●  Excellent people skills

●  Rigor & velocity: able to navigate constraints via creative and divergent design explorations

●  Clear market vision, staying on top of industry trends and research

Knowledge, Skills, and Abilities

●  Experience and Requirements:

●  Minimum five (5) years of merchant and/or payment experience in the financial, ISO or agent environment

●  Advanced analytical skills including deep MS Excel and Word experience

●  Strong social media knowledge and research skills

●  Advanced knowledge of Card Scheme rules and regulations

●  Ability to design and document Underwriting and Risk policies in a dynamic fast paced environment.

●  Exceptional interpersonal skills and interactions with a wide range of levels across the organization

●  Exceptional communication skills, both written and verbal and ability to regularly interface with every team within TableSafe, key business partners, internal and external engineering teams, and clients.

●  Solid organizational and time management skills

 

*We are committed to diversity and inclusion at TableSafe. TableSafe is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.


Job Snapshot

Location US-WA-Kirkland
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

TableSafe, Inc

At TableSafe, our innovation begins with empathy. We strive to stand in the shoes of all our customers and sit in the seats of end users, to fully understand and experience the challenges associated with the guest payment experience. We continually test our solutions with all stakeholders to confirm our solutions work for everyone. We call this empathetic innovation and it is at the heart of our technology. Learn More

Contact Information

US-WA-Kirkland
Jacque Jensen
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Snapshot
TableSafe, Inc
Company:
US-WA-Kirkland
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Merchant Processing Manager (Remote Role)

Who We Are –

At TableSafe we are obsessed with creating the Ultimate Dining and Hospitality Experience.  Our team consists of hardware designers, software developers, former restaurateurs and executives who are committed to building the easiest, most secure and fastest payment process for the hospitality industry.

We are relentless in our pursuit of an enhanced dining experience. Our technology will become the foundation for fostering an ecosystem of companies and technologies that offer payment solutions anywhere it is more convenient or desired to pay for services away from the point-of-sale (POS) terminal.

We are a team of exceptionally talented, bright and driven people that question the norm and seek to simplify the payment process in the hospitality industry. We work hard and with a purpose. We engage in lively debates and thrive on innovative and new ways to solve existing solutions.

If you’d like to change the future of payments and are an innovative and intuitively curious problem solver, this is your chance to join our rapidly growing team.

What We Need    

We are looking for a Merchant Processing Manager to join our team.

What You’ll Do

The Merchant Processing Manager oversees the TableSafe Payments Product inclusive of: Compliance, Underwriting and Transaction Review (Risk), merchant onboarding, working with internal and external engineers to identify and design features, maintaining current risk and underwriting policies and procedures, interfacing with merchants, analyzing processing statements, managing business relationships, and performing other tasks as deemed necessary. He/she is tasked with ensuring that the TableSafe Payments product objectives and standards of the organization, as well as customer satisfaction and deadlines, are met.

The major duties of the Manager are:

●  Develop and maintain policies and procedures aligned with Card Scheme regulations

●  Manage and maintain key business partner relationships and communication

●  Work closely with management to ensure content is aligned with government regulations, industry standards revenue, customer, culture, and business objectives.

●   Underwriting and onboarding of Sub-Merchant accounts Sub-Merchant account maintenance and management

●  Underwriting and risk analysis

●  Design and implement management reporting to inform management of performance levels of departments and related risk levels of merchants.

●  Manage multiple priorities, assign appropriate resources, ensure quality, professional work and maintain high standards.

●  Demonstrate ability to handle multiple priorities, system/product knowledge, and development of strong business relationships.

●  Demonstrate subject matter expertise and understand all aspects of the payment industry and regulations governing it.

Job Requirements

Who You Are 

You are entrepreneurial in spirit, appreciate the ability to work autonomously and thrive in a collaborative and fast-paced environment.

You have:

●  Great judgement in ambiguous situations

●  Previous work experience in the merchant processing industry, or deep knowledge of the industry

●  Stellar organizational skills

●  An ability to take ownership and responsibility for completing projects, managing multiple projects and meeting deadline sin a fast-paced, demanding environment

●  Clear, proactive, and fearless communication, both written and verbal

●  Excellent people skills

●  Rigor & velocity: able to navigate constraints via creative and divergent design explorations

●  Clear market vision, staying on top of industry trends and research

Knowledge, Skills, and Abilities

●  Experience and Requirements:

●  Minimum five (5) years of merchant and/or payment experience in the financial, ISO or agent environment

●  Advanced analytical skills including deep MS Excel and Word experience

●  Strong social media knowledge and research skills

●  Advanced knowledge of Card Scheme rules and regulations

●  Ability to design and document Underwriting and Risk policies in a dynamic fast paced environment.

●  Exceptional interpersonal skills and interactions with a wide range of levels across the organization

●  Exceptional communication skills, both written and verbal and ability to regularly interface with every team within TableSafe, key business partners, internal and external engineering teams, and clients.

●  Solid organizational and time management skills

 

*We are committed to diversity and inclusion at TableSafe. TableSafe is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.


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