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Point of Sale Architect- Aloha

Job Description

Job Req #:  19-06298
Job Description:  Point of Sales Architect  
Location: 
Greenwood Village, CO  
Position Type:
Direct Hire/ FTE

Description:

The Ascent Services Group is looking for a Point of Sale Architect(PA)  to join one of our clients here in Denver for a permanent opportunity. The ideal candidate will have past experience with Client point of sale applications and will have experience being in a role where they have had to work with all levels of an organization. Please reach out for the full details.

This role requires an extensive and holistic understanding of the entire suite of Aloha technologies and integrations. Additionally, POS extends to any point of sale within the restaurant technology stack which also includes (but not limited to) table top devices, handhelds, Kiosk, etc.

Desired Qualifications, Education, Experience, & Skills:
  • 5+ years’ experience of administration, ownership, and integration of Aloha suite of technologies
    Proven track record and success in senior business analyst roles
  • 3-5 years of relevant IT BA experience
  • CBAP, CCBA, ITSM, ITIL understanding and/or certifications
  • Multiple years within Restaurant, Retail or Food and Beverage industries
  • Standard software lifecycle development or IT service management functions
  • 2+ years’ experience with SaaS or hosted technology integration management
  • Experience working across multiple domains with various executive stakeholders
  • Bachelor’s degree in Business, Computer Science, or a related field
Key Responsibilities:  
  • Perform POS platform implementation, integration, governance and overall management of the POS System and end client’s labs as it relates to POS configuration
  • Serve as the primary technical resource for all POS configuration outside of database management
  • Supporting and advising Manager of Restaurant Technologies,
  • Advise Product Owner team on database management when necessary
  • Perform troubleshooting with POS vendor and internal IT teams where required to resolve technical system issues related to the POS technology stack
  • Serve as the Subject Matter Expert for the organization for the POS System
  • Execute and maintain all release management efforts for POS technologies
  • Verify that the site environment meets the requirements prior to installation or rollout of any POS update
  • Design and maintain architecture diagrams for all POS technologies
  • Establish and maintain a mapping of POS applications and technologies to the Stakeholder’s capabilities
  • Provide a lead technical role in researching alternate solutions, and making recommendations associated with the development, testing, issue resolution and implementation of integration POS solutions
  • Orchestrate integration projects between technical units and development teams
  • Define, document, plan, develop, test, deploy and support the integration of POS hardware and software into new or existing systems throughout the enterprise.
  • Collaborate with analysts, designers and system owners in the testing of newly integrated hardware programs and applications to support POS.
  • Recommend, schedule and perform hardware and software improvements and upgrades to the POS
  • Track POS application and technology portfolios throughout operation through decommissioning
  • Support all efforts to fulfill PCI requirements impacted by POS technologies
  • Participate in addressing issues in a timely manner while supporting Stakeholders by defining and implementing communication protocols to support incident resolution.
  • Provide support to gather, analyze, store and share knowledge and information within End client’s IT; promote structured knowledge management practices and knowledge distribution across the enterprise
  • Work with the Manager of Restaurant Technologies to engage IT Restaurant Operations’ (ITRO) stakeholders to develop detailed requirements
  • Understand Stakeholder strategic direction for their business domain
  • Identify and evaluate competing service offerings from outside of IT
  • Communicate service capabilities and priorities to service teams
  • Represent POS initiatives before the Enterprise Architecture Review Board, Change Control Board and Security Council
  • Develop events plan to test for stress, peak, endurance issues within the service portfolio
  • Work with QA teams to develop test strategies, plans, scripts to validate the completeness of desired business functional and non-functional requirements; lead functionality testing where necessary; oversee release planning and execution prior to deployment
  • Facilitate business improvement by developing collaborative relationships with stakeholders to understand detailed functional and non-functional needs for technology services
  • Provide support to ensure that the Manager of Restaurant Technologies continues to understand the needs of existing Stakeholders, and that these needs are represented in the individual product backlogs
  • Provide support to understand and document the desired outcome of a service, and to decide if the Stakeholder's need can be fulfilled using an existing POS service offering or if a new or changed service must be created
  • When a new service is required, the PA meets with the Stakeholder to document existing business processes, develop user stories, confirm data and user interface requirements, develop a testing strategy with approved acceptance criteria, and outline business performance objectives for the service
  • Provide support to translate business needs and plans into capacity and performance requirements for services and IT infrastructure, and to ensure that future capacity and performance needs can be fulfilled
  • Collaborate with the BRD and Manager of Restaurant Technologies to identify new service changes
  • Provide support to manage the service portfolio.
  • Adhere to consistent, agreed upon process and tools
  • Understand ITRO stakeholders’ strategic direction and goals; supports BRD and Manager of Restaurant Technologies by providing ITRO specific strategies

Tom Gartland
Technical Recruiter
303-694-5482

About Ascent:
 
The Ascent Services Group (ASG) is a nationally recognized technology staffing and consulting firm whose fundamental business is providing staffing services to Small, Medium, and Large Enterprise clients in our core market verticals: Financial Services, Healthcare, Technology and Life Sciences.  As consultants for ASG, you will have access to many of the top clients within the industries we serve.  Our goal is to deliver innovative talent through proven best practices and effective resource optimization.  Become one of ASG's candidates and experience the difference! IND05

 

Job Requirements

 

Job Snapshot

Location US-CO-Englewood
Employment Type Full-Time
Pay Type Year
Pay Rate $0.00 - $110,000.00 /Year
Store Type IT & Technical
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Company Overview

Ascent

The Ascent Services Group (ASG) is a leading national technology consulting and professional services firm that focuses on tactical and strategic consulting. ASG’s fundamental business is providing staffing services to Large Enterprise clients in our core market verticals: Financial Services, Healthcare, and Life Sciences. We focus the majority of our efforts in Staff Augmentation support of Large Enterprise Clients who utilize a Vendor Management System. Learn More

Contact Information

US-CO-Englewood
Tom Gartland
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Snapshot
Ascent
Company:
US-CO-Englewood
Location:
Full-Time
Employment Type:
Year
Pay Type:
$0.00 - $110,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

Job Req #:  19-06298
Job Description:  Point of Sales Architect  
Location: 
Greenwood Village, CO  
Position Type:
Direct Hire/ FTE

Description:

The Ascent Services Group is looking for a Point of Sale Architect(PA)  to join one of our clients here in Denver for a permanent opportunity. The ideal candidate will have past experience with Client point of sale applications and will have experience being in a role where they have had to work with all levels of an organization. Please reach out for the full details.

This role requires an extensive and holistic understanding of the entire suite of Aloha technologies and integrations. Additionally, POS extends to any point of sale within the restaurant technology stack which also includes (but not limited to) table top devices, handhelds, Kiosk, etc.

Desired Qualifications, Education, Experience, & Skills:
  • 5+ years’ experience of administration, ownership, and integration of Aloha suite of technologies
    Proven track record and success in senior business analyst roles
  • 3-5 years of relevant IT BA experience
  • CBAP, CCBA, ITSM, ITIL understanding and/or certifications
  • Multiple years within Restaurant, Retail or Food and Beverage industries
  • Standard software lifecycle development or IT service management functions
  • 2+ years’ experience with SaaS or hosted technology integration management
  • Experience working across multiple domains with various executive stakeholders
  • Bachelor’s degree in Business, Computer Science, or a related field
Key Responsibilities:  
  • Perform POS platform implementation, integration, governance and overall management of the POS System and end client’s labs as it relates to POS configuration
  • Serve as the primary technical resource for all POS configuration outside of database management
  • Supporting and advising Manager of Restaurant Technologies,
  • Advise Product Owner team on database management when necessary
  • Perform troubleshooting with POS vendor and internal IT teams where required to resolve technical system issues related to the POS technology stack
  • Serve as the Subject Matter Expert for the organization for the POS System
  • Execute and maintain all release management efforts for POS technologies
  • Verify that the site environment meets the requirements prior to installation or rollout of any POS update
  • Design and maintain architecture diagrams for all POS technologies
  • Establish and maintain a mapping of POS applications and technologies to the Stakeholder’s capabilities
  • Provide a lead technical role in researching alternate solutions, and making recommendations associated with the development, testing, issue resolution and implementation of integration POS solutions
  • Orchestrate integration projects between technical units and development teams
  • Define, document, plan, develop, test, deploy and support the integration of POS hardware and software into new or existing systems throughout the enterprise.
  • Collaborate with analysts, designers and system owners in the testing of newly integrated hardware programs and applications to support POS.
  • Recommend, schedule and perform hardware and software improvements and upgrades to the POS
  • Track POS application and technology portfolios throughout operation through decommissioning
  • Support all efforts to fulfill PCI requirements impacted by POS technologies
  • Participate in addressing issues in a timely manner while supporting Stakeholders by defining and implementing communication protocols to support incident resolution.
  • Provide support to gather, analyze, store and share knowledge and information within End client’s IT; promote structured knowledge management practices and knowledge distribution across the enterprise
  • Work with the Manager of Restaurant Technologies to engage IT Restaurant Operations’ (ITRO) stakeholders to develop detailed requirements
  • Understand Stakeholder strategic direction for their business domain
  • Identify and evaluate competing service offerings from outside of IT
  • Communicate service capabilities and priorities to service teams
  • Represent POS initiatives before the Enterprise Architecture Review Board, Change Control Board and Security Council
  • Develop events plan to test for stress, peak, endurance issues within the service portfolio
  • Work with QA teams to develop test strategies, plans, scripts to validate the completeness of desired business functional and non-functional requirements; lead functionality testing where necessary; oversee release planning and execution prior to deployment
  • Facilitate business improvement by developing collaborative relationships with stakeholders to understand detailed functional and non-functional needs for technology services
  • Provide support to ensure that the Manager of Restaurant Technologies continues to understand the needs of existing Stakeholders, and that these needs are represented in the individual product backlogs
  • Provide support to understand and document the desired outcome of a service, and to decide if the Stakeholder's need can be fulfilled using an existing POS service offering or if a new or changed service must be created
  • When a new service is required, the PA meets with the Stakeholder to document existing business processes, develop user stories, confirm data and user interface requirements, develop a testing strategy with approved acceptance criteria, and outline business performance objectives for the service
  • Provide support to translate business needs and plans into capacity and performance requirements for services and IT infrastructure, and to ensure that future capacity and performance needs can be fulfilled
  • Collaborate with the BRD and Manager of Restaurant Technologies to identify new service changes
  • Provide support to manage the service portfolio.
  • Adhere to consistent, agreed upon process and tools
  • Understand ITRO stakeholders’ strategic direction and goals; supports BRD and Manager of Restaurant Technologies by providing ITRO specific strategies

Tom Gartland
Technical Recruiter
303-694-5482

About Ascent:
 
The Ascent Services Group (ASG) is a nationally recognized technology staffing and consulting firm whose fundamental business is providing staffing services to Small, Medium, and Large Enterprise clients in our core market verticals: Financial Services, Healthcare, Technology and Life Sciences.  As consultants for ASG, you will have access to many of the top clients within the industries we serve.  Our goal is to deliver innovative talent through proven best practices and effective resource optimization.  Become one of ASG's candidates and experience the difference! IND05

 

Job Requirements

 
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