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Product Line Specialist

Job Description

This position is responsible for the following:

  • Acting as a liaison between Sales, Engineering & Operations to coordinate troubleshooting response to customer problems, product issues, new opportunities or solution proposals
  • Development of product documentation, technical training & support material (applications notes, training presentations, application success stories, 'fight' sheets)
  • Implementation of pricing guidelines, processes, and strategies in support of Marketing KPIs
  • Technical and commercial competitive analyses, and publication of results
  • Support of product development and key growth projects, including gathering customer and sales input and translating into product definition and formal quotations.
  • Coordination with peers and Product Line Manager (PLM) at other Kollmorgen sites for system projects
  • The focus of this role includes the support of products and customers and requires interface directly with customers.

Essential Duties and Responsibilities

Product Technical Responsibility

  • Demonstrates strong technical understanding of automation products
  • Manages communication between factory and field sales and support teams for large account projects
  • Troubleshooting: coordinates responses to application problems or product issues
  • Assist on product competitive analysis by developing a plan, scheduling engineering resources, provide oversight and technical analysis of engineering provided data

Support Product Commercialization

  • Works with PLM to establish forecasts, maintain Key Performance Indicators (KPI) information and perform ongoing analysis for assigned products.
  • Support product collateral
  • Provide initial training to internal staff: Field Sales, Inside Sales, Level 2 Applications, etc
  • Assist with forecast and Product Lifecycle Management

Process Ownership

  • Product Lifecycle Management
  • Sales Opportunity Reporting
  • Support PLM and Engineering Management with project prioritization
  • New Product Development
  • Voice of Customer (VOC): support (PLM owns this)
  • Competitive Analysis Knowledge Base

Specific customer, high-level applications engineering tasks:

  • Provide and coordinate applications support for major new opportunities (chosen by product management).
  • Take ownership of coordination efforts between sales, engineering, manufacturing and quality to resolve major customer and production issues
  • Generate and maintain technical content for QA, Motioneering, Catalogs, brochures, training, and other tools for promotion of the products
  • Assist in developing functional specifications for new product line platforms, including gathering VOC for input to these specs



Education and Experience Requirements

  • Bachelor's degree in Engineering or related field is required
  • Working knowledge of project management techniques is required
  • Knowledge of servo controls systems is desired
  • Prior Product Marketing experience is desired
  • Experience within product development is desired
  • Global experience is a plus

EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ''Altra Company.'' Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ''EEO is the Law'' poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you have a disability and need assistance accessing or using this website to apply for a position, you can request assistance by sending an email

The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ''Altra Company.'' Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ''EEO is the Law'' poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.

Job Requirements

 

Job Snapshot

Location US-VA-Radford, VA
Employment Type Full-Time
Pay Type Hour
Pay Rate N/A
Store Type Engineering & Aerospace, Sales & Marketing
Other Compensation: n/a
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Company Overview

Altra Industrial Motion Corporate

Altra is a premier global designer and producer of a wide range of motion control and power transmission solutions. With engineered components and systems that provide the essential control of equipment speed, torque, positioning, and other functions, Altra products can be used in nearly any machine, process or application involving motion. From precision motors embedded in medical robots to heavy duty brakes used in rugged mining applications, Altra has been solving complex customer challenges around the world for decades. Our products are marketed under a variety of well recognized and established brands, including: Ameridrives, Bauer Gear Motor, Bibby Turboflex, Boston Gear, Delroyd Worm Gear, Formsprag Clutch, Guardian Couplings, Huco, Industrial Clutch, Inertia Dynamics, Jacobs Vehicle Systems, Kilian, Kollmorgen, Lamiflex Couplings, Marland Clutch, Matrix, Nuttall Gear, Portescap, Stieber, Stromag, Svendborg Brakes, Thomson, TB Wood's, Twiflex, Warner Electric, Warner Linear. Learn More

Contact Information

US-VA-Radford, VA
Altra Industrial Motion Corp.
000-000-0000
Snapshot
Altra Industrial Motion Corporate
Company:
US-VA-Radford, VA
Location:
Full-Time
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, Sales & Marketing
Store Type:

Job Description

This position is responsible for the following:

  • Acting as a liaison between Sales, Engineering & Operations to coordinate troubleshooting response to customer problems, product issues, new opportunities or solution proposals
  • Development of product documentation, technical training & support material (applications notes, training presentations, application success stories, 'fight' sheets)
  • Implementation of pricing guidelines, processes, and strategies in support of Marketing KPIs
  • Technical and commercial competitive analyses, and publication of results
  • Support of product development and key growth projects, including gathering customer and sales input and translating into product definition and formal quotations.
  • Coordination with peers and Product Line Manager (PLM) at other Kollmorgen sites for system projects
  • The focus of this role includes the support of products and customers and requires interface directly with customers.

Essential Duties and Responsibilities

Product Technical Responsibility

  • Demonstrates strong technical understanding of automation products
  • Manages communication between factory and field sales and support teams for large account projects
  • Troubleshooting: coordinates responses to application problems or product issues
  • Assist on product competitive analysis by developing a plan, scheduling engineering resources, provide oversight and technical analysis of engineering provided data

Support Product Commercialization

  • Works with PLM to establish forecasts, maintain Key Performance Indicators (KPI) information and perform ongoing analysis for assigned products.
  • Support product collateral
  • Provide initial training to internal staff: Field Sales, Inside Sales, Level 2 Applications, etc
  • Assist with forecast and Product Lifecycle Management

Process Ownership

  • Product Lifecycle Management
  • Sales Opportunity Reporting
  • Support PLM and Engineering Management with project prioritization
  • New Product Development
  • Voice of Customer (VOC): support (PLM owns this)
  • Competitive Analysis Knowledge Base

Specific customer, high-level applications engineering tasks:

  • Provide and coordinate applications support for major new opportunities (chosen by product management).
  • Take ownership of coordination efforts between sales, engineering, manufacturing and quality to resolve major customer and production issues
  • Generate and maintain technical content for QA, Motioneering, Catalogs, brochures, training, and other tools for promotion of the products
  • Assist in developing functional specifications for new product line platforms, including gathering VOC for input to these specs



Education and Experience Requirements

  • Bachelor's degree in Engineering or related field is required
  • Working knowledge of project management techniques is required
  • Knowledge of servo controls systems is desired
  • Prior Product Marketing experience is desired
  • Experience within product development is desired
  • Global experience is a plus

EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ''Altra Company.'' Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ''EEO is the Law'' poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you have a disability and need assistance accessing or using this website to apply for a position, you can request assistance by sending an email

The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ''Altra Company.'' Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ''EEO is the Law'' poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.

Job Requirements

 
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Product Line Specialist Apply now