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Product Support Specialist

Job Description

Ref ID: 04130-0011250572

Classification: Product Support Specialist

Compensation: $50000.00 to $65000.00 yearly

Robert Half Technology is searching for two Application Support Analysts for a client in the Galleria area of Houston.

Working in Application Support means you'll use both creative and critical thinking skills to support our applications. While learning to address application and data issues as they arise, you will also have the opportunity to gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production life-cycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose. This Support Specialist role is the perfect opportunity to jumpstart your career in technology!

Required skills, experience, and strengths include:

• At least two years of experience in an Application support, Technology support or in a Service Delivery role particularly in the Benefits Administration space is preferred

• Strong trouble shooting and technical skills, especially in the use of SQL

• Exemplary customer service combined with organizational and disciplined time management skills that drive positive results

• Self-starter with the ability to multi-task and juggle competing priorities with an extreme level of detail, accuracy, confidentiality, diplomacy, and initiative

• Customer focused and service oriented, with a proactive customer approach

• Demonstrates ability to establish and maintain effective customer and peer relationships

• Detail oriented with superior written, verbal, and problem solving skills

• Good command of the English language

• Ability to work effectively as a member of a team, demonstrates a responsible work ethic with a high level of professionalism and sound judgment

• Ability to apply business knowledge to new situations

• Strong capacity for operating under pressure in a flexible, dynamic environment where creative and strategic thinking is required

Job Requirements

Application Software, Application Support

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-TX-Houston
Employment Type Full-Time
Pay Type Year
Pay Rate $50,000.00 - $65,000.00 /Year
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-TX-Houston
Recruiter
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Snapshot
Robert Half Technology
Company:
US-TX-Houston
Location:
Full-Time
Employment Type:
Year
Pay Type:
$50,000.00 - $65,000.00 /Year
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04130-0011250572

Classification: Product Support Specialist

Compensation: $50000.00 to $65000.00 yearly

Robert Half Technology is searching for two Application Support Analysts for a client in the Galleria area of Houston.

Working in Application Support means you'll use both creative and critical thinking skills to support our applications. While learning to address application and data issues as they arise, you will also have the opportunity to gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production life-cycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose. This Support Specialist role is the perfect opportunity to jumpstart your career in technology!

Required skills, experience, and strengths include:

• At least two years of experience in an Application support, Technology support or in a Service Delivery role particularly in the Benefits Administration space is preferred

• Strong trouble shooting and technical skills, especially in the use of SQL

• Exemplary customer service combined with organizational and disciplined time management skills that drive positive results

• Self-starter with the ability to multi-task and juggle competing priorities with an extreme level of detail, accuracy, confidentiality, diplomacy, and initiative

• Customer focused and service oriented, with a proactive customer approach

• Demonstrates ability to establish and maintain effective customer and peer relationships

• Detail oriented with superior written, verbal, and problem solving skills

• Good command of the English language

• Ability to work effectively as a member of a team, demonstrates a responsible work ethic with a high level of professionalism and sound judgment

• Ability to apply business knowledge to new situations

• Strong capacity for operating under pressure in a flexible, dynamic environment where creative and strategic thinking is required

Job Requirements

Application Software, Application Support

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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