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QA Manager

(Confidential)

Job Description

Job Title: QA Manager
Location: Northern NJ
Job Type: Contract
Duration: Long term
Contact Info: Ella Blank - eblank@techlink.com - 201-786-2414

  • Perform Role of Test Management Office ( TMO ) Lead
    • Approve Testing Strategy & Plan
    • Assess Test demand & Confirm resourcing needs, SoW Management, Billing
    • Facilitate communication with the GPMO & Business Team(s)
    • Provide Change Request Approval & QA sign-off
    • Monitor critical success factor and KPIs
    • Drive continuous improvement
    • Manage QA Delivery & Accountability (Portfolio Level)
    • Ensure adherence to Process Model
    • Review and Monitor the performance of Onsite track leads
  • Responsible to implement strategy and vision set by QA Director
  • Accountable for QA status reporting

Be a champion for ensuring quality within all ITS Global products/applications

  • Identify and report issues related to quality
  • Convene cross-functional groups for the development of action plans to address quality issues
  • Manage resolution of issues
  • Work closely & effectively with other internal teams (i.e. .ITS USQA, ITS Global, External vendors/partners, country/regional QA contacts etc.)

Build vendor relationships

  • Sustain effective relationships with off-shore vendors, perhaps including travel to India to work with the off-shore testing team face-to-face to build trust and strong working relationships
  • Lead regular meetings to ensure the resources working remotely feel part of the program and are working well with the on-shore team members

Manage QA testing for multiple projects/products concurrently QA Team Management

  • Manage multiple teams of Quality Assurance Professionals (includes consultants, onsite/offsite/offshore)
  • Define goals for the team & conduct personal management of the team
  • Recruit and develop qualified professionals
  • Establish standards of measure for the performance of the team
  • Coordinate the allocation of QA resources across multiple projects

Project Management

  • Provide senior management with regular updates of testing status
  • Work closely with Business QA resources and all other pertinent project team resources
  • Consult with project team to define and implement quality goals
  • Provide clear deliverables to ensure the execution of best practices within all projects
  • Manage defect tracking process, defect reporting, and dissemination of QA information
  • Understand the business impact (technical/non-technical) to member firms/end-users and ensure testing addresses those impacts

Manage ongoing processes to achieve high quality products, including but not limited to the following:

  • User acceptance testing
  • Country testing
  • Business testing
  • Functional, installer, and regression testing
  • Specify information required from users to determine application effectiveness
  • Performance testing
  • Defect reporting
  • Thorough documentation (i.e. test scripts, test plans, test results)
  • Manage the QA budget and ensure QA projects are operating efficiently
  • Identify ways to perform testing at lower costs without sacrificing quality

Manage testing tools used in the testing process

  • Design and implement the use of enterprise Test Management Systems

Skills:

  • Seven to ten years experience in IS/IT.
  • At least five years experience in quality assurance.
  • Minimum two years experience in automated testing tools (e.g. UFT, Selenium)
  • Good understanding of a professional services organization
  • Solid understanding of quality control best practices, automated testing software, and defect tracking software (i.e. Client Quality Center).
  • Understanding of testing mobile applications
  • On-Site presence 5 days a week, if required weekend or WFH
  • Resource required to be on the project for > 6 months (should not move jobs frequently)
  • Ability to travel to India if needed

Job Requirements

Education and Preferred Experience:

  • Seven to ten years experience in IS/IT.
  • At least five years experience in quality assurance.
  • Minimum two years experience in automated testing tools (e.g. UFT, Selenium)
  • Good understanding of a professional services organization
  • Solid understanding of quality control best practices, automated testing software, and defect tracking software (i.e. Client Quality Center).
  • Understanding of testing mobile applications

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Job Snapshot

Location US-NJ-Woodcliff Lake
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical

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Terms & Conditions
Snapshot
(Confidential)
Company:
US-NJ-Woodcliff Lake
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Job Title: QA Manager
Location: Northern NJ
Job Type: Contract
Duration: Long term
Contact Info: Ella Blank - eblank@techlink.com - 201-786-2414

  • Perform Role of Test Management Office ( TMO ) Lead
    • Approve Testing Strategy & Plan
    • Assess Test demand & Confirm resourcing needs, SoW Management, Billing
    • Facilitate communication with the GPMO & Business Team(s)
    • Provide Change Request Approval & QA sign-off
    • Monitor critical success factor and KPIs
    • Drive continuous improvement
    • Manage QA Delivery & Accountability (Portfolio Level)
    • Ensure adherence to Process Model
    • Review and Monitor the performance of Onsite track leads
  • Responsible to implement strategy and vision set by QA Director
  • Accountable for QA status reporting

Be a champion for ensuring quality within all ITS Global products/applications

  • Identify and report issues related to quality
  • Convene cross-functional groups for the development of action plans to address quality issues
  • Manage resolution of issues
  • Work closely & effectively with other internal teams (i.e. .ITS USQA, ITS Global, External vendors/partners, country/regional QA contacts etc.)

Build vendor relationships

  • Sustain effective relationships with off-shore vendors, perhaps including travel to India to work with the off-shore testing team face-to-face to build trust and strong working relationships
  • Lead regular meetings to ensure the resources working remotely feel part of the program and are working well with the on-shore team members

Manage QA testing for multiple projects/products concurrently QA Team Management

  • Manage multiple teams of Quality Assurance Professionals (includes consultants, onsite/offsite/offshore)
  • Define goals for the team & conduct personal management of the team
  • Recruit and develop qualified professionals
  • Establish standards of measure for the performance of the team
  • Coordinate the allocation of QA resources across multiple projects

Project Management

  • Provide senior management with regular updates of testing status
  • Work closely with Business QA resources and all other pertinent project team resources
  • Consult with project team to define and implement quality goals
  • Provide clear deliverables to ensure the execution of best practices within all projects
  • Manage defect tracking process, defect reporting, and dissemination of QA information
  • Understand the business impact (technical/non-technical) to member firms/end-users and ensure testing addresses those impacts

Manage ongoing processes to achieve high quality products, including but not limited to the following:

  • User acceptance testing
  • Country testing
  • Business testing
  • Functional, installer, and regression testing
  • Specify information required from users to determine application effectiveness
  • Performance testing
  • Defect reporting
  • Thorough documentation (i.e. test scripts, test plans, test results)
  • Manage the QA budget and ensure QA projects are operating efficiently
  • Identify ways to perform testing at lower costs without sacrificing quality

Manage testing tools used in the testing process

  • Design and implement the use of enterprise Test Management Systems

Skills:

  • Seven to ten years experience in IS/IT.
  • At least five years experience in quality assurance.
  • Minimum two years experience in automated testing tools (e.g. UFT, Selenium)
  • Good understanding of a professional services organization
  • Solid understanding of quality control best practices, automated testing software, and defect tracking software (i.e. Client Quality Center).
  • Understanding of testing mobile applications
  • On-Site presence 5 days a week, if required weekend or WFH
  • Resource required to be on the project for > 6 months (should not move jobs frequently)
  • Ability to travel to India if needed

Job Requirements

Education and Preferred Experience:

  • Seven to ten years experience in IS/IT.
  • At least five years experience in quality assurance.
  • Minimum two years experience in automated testing tools (e.g. UFT, Selenium)
  • Good understanding of a professional services organization
  • Solid understanding of quality control best practices, automated testing software, and defect tracking software (i.e. Client Quality Center).
  • Understanding of testing mobile applications

QA Manager Apply now