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Release Manager - IT - Temp to hire

Job Description

This is a temporary positition with the possiblity of hire. Service Management professionals -- are you looking for a rewarding new position with an industry leader with a firm commitment to its employees? Join our team at MultiPlan! Founded in 1980, we are the industry's most comprehensive provider of healthcare cost management solutions. We have almost 900,000 healthcare providers under contract, an estimated 68 million consumers accessing our network products, and 40 million claims reduced through our network and non-network solutions each year.

This position facilitates all software releases according to a well-developed plan, in order to minimize risk when changes are promoted to our production environment. This position also assumes an individual contributor role within the Release Management team, inclusive of defining the processes and procedures of the Release Analysts and Engineers groups.

JOB ROLES AND RESPONSIBILITIES: 1. Define and communicate release readiness standards and procedures; engage with projects in early phases of the development life cycle to ensure alignment with the overall release standards and schedules. 2. Responsible for planning, coordinating and leading production readiness meetings for all releases in order to confirm compliance with all defined standards and procedures. 3. Creation and management of integrated release plans involving all participants in the system development lifecycle to define, track, and manage release content and schedules. 4. Coordinate environment scheduling and maintenance; ensure alignment with release calendar and enterprise delivery prioritization. 5. Facilitate risk management and prioritization discussions when faced with schedule/ budget /resource constraints. 6. Define release-specific metrics and the processes for collecting these metrics, in order to define a successful release. 7. Facilitate the development and ongoing governance of release standards, policies, and procedures. 8. Work across the organization to improve and enforce development, testing, documentation, and other release standards in conjunction with the SDLC. 9. Perform administrative and management functions associated with the personnel management of Release Management team. 10. Select, develop and evaluate staff to ensure the efficient operation of department. 11. Collaborate, coordinate, and communicate across disciplines and departments. 12. Ensure compliance with HIPAA regulations and requirements and adherence with requirements of all internal and external audits 13. Demonstrate Company's Core Competencies and values held within. 14. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. JOB SCOPE: The incumbent represents the final tollgate in the SDLC before changes are promoted to production. Exercises authority, capability, and finesse to enforce internally defined standards, and communicate impacts in a manner that can be understood by IT as well as non-IT stakeholders. The candidate will play a critical role in defining the standards, policies, and procedures to which they will govern. Considered to be a fully competent professional who knows and applies a broad knowledge of principles, practices, and procedures. Works under limited supervision with independence and general latitude to make commitments. This is a people management job with authority for all HR actions (hiring, firing, discipline, training, etc.).

The incumbent represents the final tollgate in the SDLC before changes are promoted to production. Exercises authority, capability, and finesse to enforce internally defined standards, and communicate impacts in a manner that can be understood by IT as well as non-IT stakeholders. The candidate will play a critical role in defining the standards, policies, and procedures to which they will govern. Considered to be a fully competent professional who knows and applies a broad knowledge of principles, practices, and procedures. Works under limited supervision with independence and general latitude to make commitments.

Job Requirements

As a Release Manager, you must be highly organized and detail-oriented, with strong analytical, problem solving, and prioritization skills. You should also be able to handle multiple tasks in a fast-paced, deadline-driven environment, both independently and as part of a team.

It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to effectively present information and respond to questions from groups of managers and clients Specific qualifications for the role include:

  • Minimum Bachelor's Degree, preferably in a technology-related field or HS Diploma and 4 years of related experience

  •  Minimum 5 years experience in similar or related jobs, preferably in an ITIL environment
  •  Strong understanding of Change and Release Management principles and processes from an ITIL Service perspective
  •  Knowledge of applicable tools and systems that support the Change and Release Management process
  •  Experience with coordination and orchestration of complex IT Releases

  •  Experience and/or working knowledge in application development, software quality assurance, and configuration management are all beneficial

  •  Familiarity with automated configuration management/code management and release systems
  •  Experience developing reports, metrics and understanding the related data workflow
  •  Applicable ITIL Certifications at an Intermediate level or higher strongly preferred
  •  Required licensures, professional certifications, and/or Board certifications as applicable 
  • Communication (written, verbal and listening), planning, developmental, coordination, organization, collaboration, project management, interpersonal, leadership and negotiation skills * Ability communicate clearly and respectfully while enforcing compliance with standards and regulations 

  • Ability to develop strong working relationships 

  • Ability to influence without direct reporting authority in a matrix environment 

  • Ability to manage, lead and develop teams 

  • Ability to use software, hardware and peripherals related to job responsibilities, including MS Office 

  • Familiarity with the ServiceNow IT Service Management tool, Agile and DevOps principles is a plus 

  • Ability to travel (<10%) as needed

Opportunity. Recognition. Satisfaction. Grow your career with MultiPlan! Apply now!

As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.

Job Snapshot

Location US-MA-Bedford
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

MultiPlan

At MultiPlan, our employees are instrumental to our success and we reward them accordingly. We offer a very competitive compensation and benefits package, an incentive bonus program, service recognition awards and an employee recognition program that honors individuals whose achievements go above and beyond even our high expectations. We invite you to search our listing of current Career Opportunities. One of our top priorities is the career development of our employees. Learn More

Contact Information

US-MA-Bedford
Snapshot
MultiPlan
Company:
US-MA-Bedford
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

This is a temporary positition with the possiblity of hire. Service Management professionals -- are you looking for a rewarding new position with an industry leader with a firm commitment to its employees? Join our team at MultiPlan! Founded in 1980, we are the industry's most comprehensive provider of healthcare cost management solutions. We have almost 900,000 healthcare providers under contract, an estimated 68 million consumers accessing our network products, and 40 million claims reduced through our network and non-network solutions each year.

This position facilitates all software releases according to a well-developed plan, in order to minimize risk when changes are promoted to our production environment. This position also assumes an individual contributor role within the Release Management team, inclusive of defining the processes and procedures of the Release Analysts and Engineers groups.

JOB ROLES AND RESPONSIBILITIES: 1. Define and communicate release readiness standards and procedures; engage with projects in early phases of the development life cycle to ensure alignment with the overall release standards and schedules. 2. Responsible for planning, coordinating and leading production readiness meetings for all releases in order to confirm compliance with all defined standards and procedures. 3. Creation and management of integrated release plans involving all participants in the system development lifecycle to define, track, and manage release content and schedules. 4. Coordinate environment scheduling and maintenance; ensure alignment with release calendar and enterprise delivery prioritization. 5. Facilitate risk management and prioritization discussions when faced with schedule/ budget /resource constraints. 6. Define release-specific metrics and the processes for collecting these metrics, in order to define a successful release. 7. Facilitate the development and ongoing governance of release standards, policies, and procedures. 8. Work across the organization to improve and enforce development, testing, documentation, and other release standards in conjunction with the SDLC. 9. Perform administrative and management functions associated with the personnel management of Release Management team. 10. Select, develop and evaluate staff to ensure the efficient operation of department. 11. Collaborate, coordinate, and communicate across disciplines and departments. 12. Ensure compliance with HIPAA regulations and requirements and adherence with requirements of all internal and external audits 13. Demonstrate Company's Core Competencies and values held within. 14. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. JOB SCOPE: The incumbent represents the final tollgate in the SDLC before changes are promoted to production. Exercises authority, capability, and finesse to enforce internally defined standards, and communicate impacts in a manner that can be understood by IT as well as non-IT stakeholders. The candidate will play a critical role in defining the standards, policies, and procedures to which they will govern. Considered to be a fully competent professional who knows and applies a broad knowledge of principles, practices, and procedures. Works under limited supervision with independence and general latitude to make commitments. This is a people management job with authority for all HR actions (hiring, firing, discipline, training, etc.).

The incumbent represents the final tollgate in the SDLC before changes are promoted to production. Exercises authority, capability, and finesse to enforce internally defined standards, and communicate impacts in a manner that can be understood by IT as well as non-IT stakeholders. The candidate will play a critical role in defining the standards, policies, and procedures to which they will govern. Considered to be a fully competent professional who knows and applies a broad knowledge of principles, practices, and procedures. Works under limited supervision with independence and general latitude to make commitments.

Job Requirements

As a Release Manager, you must be highly organized and detail-oriented, with strong analytical, problem solving, and prioritization skills. You should also be able to handle multiple tasks in a fast-paced, deadline-driven environment, both independently and as part of a team.

It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to effectively present information and respond to questions from groups of managers and clients Specific qualifications for the role include:

  • Minimum Bachelor's Degree, preferably in a technology-related field or HS Diploma and 4 years of related experience

  •  Minimum 5 years experience in similar or related jobs, preferably in an ITIL environment
  •  Strong understanding of Change and Release Management principles and processes from an ITIL Service perspective
  •  Knowledge of applicable tools and systems that support the Change and Release Management process
  •  Experience with coordination and orchestration of complex IT Releases

  •  Experience and/or working knowledge in application development, software quality assurance, and configuration management are all beneficial

  •  Familiarity with automated configuration management/code management and release systems
  •  Experience developing reports, metrics and understanding the related data workflow
  •  Applicable ITIL Certifications at an Intermediate level or higher strongly preferred
  •  Required licensures, professional certifications, and/or Board certifications as applicable 
  • Communication (written, verbal and listening), planning, developmental, coordination, organization, collaboration, project management, interpersonal, leadership and negotiation skills * Ability communicate clearly and respectfully while enforcing compliance with standards and regulations 

  • Ability to develop strong working relationships 

  • Ability to influence without direct reporting authority in a matrix environment 

  • Ability to manage, lead and develop teams 

  • Ability to use software, hardware and peripherals related to job responsibilities, including MS Office 

  • Familiarity with the ServiceNow IT Service Management tool, Agile and DevOps principles is a plus 

  • Ability to travel (<10%) as needed

Opportunity. Recognition. Satisfaction. Grow your career with MultiPlan! Apply now!

As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.

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Release Manager - IT - Temp to hire Apply now