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Reliability Engineer

Job Description

Site Reliability Engineer

Job Description

The Site Reliability Engineer is responsible for providing support to users of AZZ's DGS (Digital Galvanizing System) software system. Users are located at corporate headquarters and 45 different AZZ Metal Coatings Plants.

Essential Functions

  • Serve as a solutions provider.
  • Provide leadership in problem-solving, utilizing technical skills and support tools to diagnose user and system issues.
  • Serve as the point of escalation to report and monitor concerns on quality, timelines, or other critical issues needing immediate attention.
  • Collaborate, develop and document policies and procedures relating to site reliability.
  • Recommend new technologies to ensure quality and productivity.
  • Ability to develop and drive real-time monitoring solutions that provide visibility into site health and key performance indicators.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
  • Manage communication of product upgrades, change management, and release management.
  • Maintain a deep understanding of the product, in accordance to specific business needs.
  • Build positive working relationships with internal customers.
  • Collaborate with team to track status, drive product fixes and feature requests to help develop software in an agile environment.
  • Provide subject matter expertise in the areas of monitoring and site reliability.
  • Report and communicate high-value metrics to leadership

Technical Qualifications / Experience

  • Knowledge of architecture, design and business processes.
  • Experience in multiple infrastructure disciplines and functions.
  • Proficient in databases, application servers, cloud services platforms and REST APIs

Current Site Infrastructure

GitHub, Bitrise, XCode, Meraki MDM, REST APIs, AWS, Swift, Firebase, BigQuery, Google Data Studio, Tomcat, Splunk, Twilio, Oracle (19c DB, ORDS, AOP, EBS, APEX), JIRA, Microsoft 365

Job Requirements

 

Job Snapshot

Location US-TX-Fort Worth
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace
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Company Overview

AZZ Inc.

AZZ Inc. provides hot dip galvanizing to the steel fabrication industry through facilities located throughout North America. As North America’s largest galvanizer, our vast network of facilities adequately positions us to serve a variety of industries and applications. Hot-dip galvanizing is a metallurgical process in which molten zinc is applied to a customer's material. The zinc bonding renders corrosion protection to fabricated steel for extended periods of up to 50 years.. Learn More

Contact Information

US-TX-Fort Worth
Snapshot
AZZ Inc.
Company:
US-TX-Fort Worth
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace
Store Type:

Job Description

Site Reliability Engineer

Job Description

The Site Reliability Engineer is responsible for providing support to users of AZZ's DGS (Digital Galvanizing System) software system. Users are located at corporate headquarters and 45 different AZZ Metal Coatings Plants.

Essential Functions

  • Serve as a solutions provider.
  • Provide leadership in problem-solving, utilizing technical skills and support tools to diagnose user and system issues.
  • Serve as the point of escalation to report and monitor concerns on quality, timelines, or other critical issues needing immediate attention.
  • Collaborate, develop and document policies and procedures relating to site reliability.
  • Recommend new technologies to ensure quality and productivity.
  • Ability to develop and drive real-time monitoring solutions that provide visibility into site health and key performance indicators.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
  • Manage communication of product upgrades, change management, and release management.
  • Maintain a deep understanding of the product, in accordance to specific business needs.
  • Build positive working relationships with internal customers.
  • Collaborate with team to track status, drive product fixes and feature requests to help develop software in an agile environment.
  • Provide subject matter expertise in the areas of monitoring and site reliability.
  • Report and communicate high-value metrics to leadership

Technical Qualifications / Experience

  • Knowledge of architecture, design and business processes.
  • Experience in multiple infrastructure disciplines and functions.
  • Proficient in databases, application servers, cloud services platforms and REST APIs

Current Site Infrastructure

GitHub, Bitrise, XCode, Meraki MDM, REST APIs, AWS, Swift, Firebase, BigQuery, Google Data Studio, Tomcat, Splunk, Twilio, Oracle (19c DB, ORDS, AOP, EBS, APEX), JIRA, Microsoft 365

Job Requirements

 
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Reliability Engineer Apply now