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Remedy Engineer

ClearBridge Technology Group LLC

Job Description

Our client, an Insurance company in Lincoln, RI is in need of (1) Remedy Engineer for a contract-to-hire position. The Remedy Engineer will be responsible for providing guidance and be the point of contact for any remedy concerns. The Remedy Engineer will join the team and immediately learn the environment, configure the system, and conduct Dev stories. The Remedy Engineer will be part of a team which consists of 12 people and will also work alongside the Manager of System Administration and 2 developers on the team to conduct upgrades, patches, and migrations of code. The Remedy Engineer is expected to have a good understanding of the platform’s architecture. In addition, the Remedy Engineer is expected to have a strong background in both Development and Engineering and be expected to create a new UI/Form as well as a new workflow and fully understand the impact if something is changed within the platform. 

Required Skills:
•    5-7 years of Remedy 
o    Version 8 or later
o    Currently running version 9
•    7+ years of IT experience
•    ITSM experience
o    Was a member of the ITSM team and was involved with change, release, or problem management 
•    Broad understanding of other ITSM platforms (either is acceptable)
o    ServiceNow 
o    Cherwell 
•    Proven background with Engineering/Development
Nice to Have Skills: 
•    Great attitude and a solid team player
o    Background of being a mentor would be a plus as this person is going to be look at as a Subject Matter Expert 
•    Worked in an Agile Environment
o    Scrum, Java, worked out of back log 
•    Experience working with Data Modeling and/or Data Architecture
•    Industry Experience
 

Job Requirements

 
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Job Snapshot

Location US-RI-Lincoln
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Other

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Terms & Conditions
Snapshot
ClearBridge Technology Group LLC
Company:
US-RI-Lincoln
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Job Description

Our client, an Insurance company in Lincoln, RI is in need of (1) Remedy Engineer for a contract-to-hire position. The Remedy Engineer will be responsible for providing guidance and be the point of contact for any remedy concerns. The Remedy Engineer will join the team and immediately learn the environment, configure the system, and conduct Dev stories. The Remedy Engineer will be part of a team which consists of 12 people and will also work alongside the Manager of System Administration and 2 developers on the team to conduct upgrades, patches, and migrations of code. The Remedy Engineer is expected to have a good understanding of the platform’s architecture. In addition, the Remedy Engineer is expected to have a strong background in both Development and Engineering and be expected to create a new UI/Form as well as a new workflow and fully understand the impact if something is changed within the platform. 

Required Skills:
•    5-7 years of Remedy 
o    Version 8 or later
o    Currently running version 9
•    7+ years of IT experience
•    ITSM experience
o    Was a member of the ITSM team and was involved with change, release, or problem management 
•    Broad understanding of other ITSM platforms (either is acceptable)
o    ServiceNow 
o    Cherwell 
•    Proven background with Engineering/Development
Nice to Have Skills: 
•    Great attitude and a solid team player
o    Background of being a mentor would be a plus as this person is going to be look at as a Subject Matter Expert 
•    Worked in an Agile Environment
o    Scrum, Java, worked out of back log 
•    Experience working with Data Modeling and/or Data Architecture
•    Industry Experience
 

Job Requirements

 
Remedy Engineer Apply now