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Salesforce Administrator

Job Description

Interactive Business Systems has partnered with a Cincinnati company to locate a Salesforce Developer for a contract-to-hire position in Cincinnati, Ohio.

The successful candidate will be maintainingand enhancing Salesforce for 200+ users in multiple lines of business.


Responsibilities:

  • Identify, define, and implement solutions in response to the needs of Salesforce users to resolve issues.
  • Enhance Salesforce functionality and usability to improve adoption by users and increase ROI of the platform.
  • Help deliver the enterprise Salesforce strategy and contribute to its evolution.
  • Employs working system knowledge and time estimating techniques to gather and develop estimates for project forecasting and budgeting.
  • Facilitates appropriate sessions with stakeholders to gather functional and non-functional requirements which can be used to identify and document current and future-state processes and needs.
  • Monitor and identify trends in Salesforce.com adoption and utilization. Keep abreast of Salesforce releases, features and best practices.
  • Ensure prompt and complete resolution of technical challenges and business issues that have been escalated, coordinating with internal teams to meet customer needs, while managing customer expectations.
  • Share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) for Salesforce. Collaborate on enterprise architecture as well as functional and technical design sessions with stakeholders.
  • Navigate, escalate, and lead efforts on complex requests or projects involving multiple stakeholder groups and systems.
  • Support new and existing Salesforce user base with questions and issues in Sales Cloud and Service Cloud.
       

Job Requirements

Requirements

  • Four year college degree or equivalent work experience plus 5+ years of experience with Salesforce
     Deep knowledge of SalesForce.com product and features, capabilities, best use and how to deploy new capabilities, including knowledge of the Salesforce.com platform and ecosystem.

  • Knowledge of multi-org implementation best practices and strategies.

  • Demonstrated ability to build strong relationships and present and influence credibly and effectively at all levels of the organization.

  • Able to gather and analyze information from business users and translate into requirements and deliverables.

  • Thoroughly understands the project life cycle as well as other widely accepted methodologies and how they can be leveraged.

  • Strong working knowledge of the Salesforce platform; including object structure, security, data integration and cleansing, classic/lightning UI, and automation.

  • JavaScript experience and understanding of an object oriented language is a plus.
    Eagerness and aptitude to learn new technology quickly

  • Ability to adapt existing solutions to new problems

  • Good critical thinking and problem solving skills

  • Can interact well with business users and technical 
    Salesforce.com product certifications are a plus (Administrator, Advanced Administrator, Developer, Service Cloud Consultant or Sales Cloud Consultant)

  • Able to manage schedule and work independently

    Interested candidates should send a resume and brief cover letter to the attention of Samantha Clements at Interactive Business Systems (sclements@ibs.com).

    IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.  

    About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider. 

    Job Snapshot

    Location US-OH-Cincinnati
    Employment Type Contractor
    Pay Type Year
    Pay Rate $80,000.00 - $100,000.00 /Year
    Store Type IT & Technical
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    Company Overview

    Interactive Business Systems (IBS)

    Our business model is based on developing strong relationships with both our clients and our consultants. We take the time to learn our clients' business and understand their challenges and goals. Likewise, we get to know each of our consultants, their skills and experience, and the path they seek to grow their careers. Armed with knowledge and vision, IBS works with IT managers to identify just the right IT staffing or solutions-based consulting services that get the job done right the first time. By investing ourselves in the success of our clients and our consultants, we create outcomes that benefit both and build the foundation for long-term partnerships. Learn More

    Contact Information

    US-OH-Cincinnati
    Samantha Clements
    513-984-2205 x. 104
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    Snapshot
    Interactive Business Systems (IBS)
    Company:
    US-OH-Cincinnati
    Location:
    Contractor
    Employment Type:
    Year
    Pay Type:
    $80,000.00 - $100,000.00 /Year
    Pay Rate:
    IT & Technical
    Store Type:

    Job Description

    Interactive Business Systems has partnered with a Cincinnati company to locate a Salesforce Developer for a contract-to-hire position in Cincinnati, Ohio.

    The successful candidate will be maintainingand enhancing Salesforce for 200+ users in multiple lines of business.


    Responsibilities:

    • Identify, define, and implement solutions in response to the needs of Salesforce users to resolve issues.
    • Enhance Salesforce functionality and usability to improve adoption by users and increase ROI of the platform.
    • Help deliver the enterprise Salesforce strategy and contribute to its evolution.
    • Employs working system knowledge and time estimating techniques to gather and develop estimates for project forecasting and budgeting.
    • Facilitates appropriate sessions with stakeholders to gather functional and non-functional requirements which can be used to identify and document current and future-state processes and needs.
    • Monitor and identify trends in Salesforce.com adoption and utilization. Keep abreast of Salesforce releases, features and best practices.
    • Ensure prompt and complete resolution of technical challenges and business issues that have been escalated, coordinating with internal teams to meet customer needs, while managing customer expectations.
    • Share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) for Salesforce. Collaborate on enterprise architecture as well as functional and technical design sessions with stakeholders.
    • Navigate, escalate, and lead efforts on complex requests or projects involving multiple stakeholder groups and systems.
    • Support new and existing Salesforce user base with questions and issues in Sales Cloud and Service Cloud.
         

    Job Requirements

    Requirements

    • Four year college degree or equivalent work experience plus 5+ years of experience with Salesforce
       Deep knowledge of SalesForce.com product and features, capabilities, best use and how to deploy new capabilities, including knowledge of the Salesforce.com platform and ecosystem.

    • Knowledge of multi-org implementation best practices and strategies.

    • Demonstrated ability to build strong relationships and present and influence credibly and effectively at all levels of the organization.

    • Able to gather and analyze information from business users and translate into requirements and deliverables.

    • Thoroughly understands the project life cycle as well as other widely accepted methodologies and how they can be leveraged.

    • Strong working knowledge of the Salesforce platform; including object structure, security, data integration and cleansing, classic/lightning UI, and automation.

    • JavaScript experience and understanding of an object oriented language is a plus.
      Eagerness and aptitude to learn new technology quickly

    • Ability to adapt existing solutions to new problems

    • Good critical thinking and problem solving skills

    • Can interact well with business users and technical 
      Salesforce.com product certifications are a plus (Administrator, Advanced Administrator, Developer, Service Cloud Consultant or Sales Cloud Consultant)

    • Able to manage schedule and work independently

      Interested candidates should send a resume and brief cover letter to the attention of Samantha Clements at Interactive Business Systems (sclements@ibs.com).

      IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.  

      About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider. 

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