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Senior IT Support Technician

Job Description

Ref ID: 04510-9501686308

Classification: Account Executive/Staffing Manager

Compensation: DOE

If interested, please email or call. Brian, Robert Half Technology, [email protected] 202-626-0250 Our client is looking to bring on a Senior IT Support Technician to their team in Manassas. Responsibilities include: -Provide IT support by diagnosing and solving hardware or software faults and troubleshooting basic technology issues -Talking clients through a series of actions, either face-to-face or over the telephone, to help resolve issues or configure systems -Installing and configuring computer hardware and software -Maintaining and updating support information and actions in the IT Ticketing system, including procedural documentation and relevant reports -Following standard procedures and written instructions to repair a fault or set up computer systems -Supporting the roll-out of new applications, tools and services -Setting up new users' accounts and profiles and dealing with password issues through Active Directory -Responding within agreed time limits to incidents and service requests -Working continuously on a task until completion (or escalating to another group where appropriate) -Prioritizing and managing many open cases at one time -Working knowledge of Windows 10 Operating Systems

Job Requirements

Requirements: -7+ years of industry experience supporting IT solutions -Comfortable working with both Windows 7 and Windows 10 for PC -Experience of delivering services to and interacting with VIPs and Executives Again, if interested, please email or call. Brian Katz, Robert Half Technology, [email protected] 202-626-0250

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-VA-Manassas
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-VA-Manassas
Recruiter
202-626-0250
-
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Snapshot
Robert Half Technology
Company:
US-VA-Manassas
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04510-9501686308

Classification: Account Executive/Staffing Manager

Compensation: DOE

If interested, please email or call. Brian, Robert Half Technology, [email protected] 202-626-0250 Our client is looking to bring on a Senior IT Support Technician to their team in Manassas. Responsibilities include: -Provide IT support by diagnosing and solving hardware or software faults and troubleshooting basic technology issues -Talking clients through a series of actions, either face-to-face or over the telephone, to help resolve issues or configure systems -Installing and configuring computer hardware and software -Maintaining and updating support information and actions in the IT Ticketing system, including procedural documentation and relevant reports -Following standard procedures and written instructions to repair a fault or set up computer systems -Supporting the roll-out of new applications, tools and services -Setting up new users' accounts and profiles and dealing with password issues through Active Directory -Responding within agreed time limits to incidents and service requests -Working continuously on a task until completion (or escalating to another group where appropriate) -Prioritizing and managing many open cases at one time -Working knowledge of Windows 10 Operating Systems

Job Requirements

Requirements: -7+ years of industry experience supporting IT solutions -Comfortable working with both Windows 7 and Windows 10 for PC -Experience of delivering services to and interacting with VIPs and Executives Again, if interested, please email or call. Brian Katz, Robert Half Technology, [email protected] 202-626-0250

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
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Senior IT Support Technician Apply now