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Senior Telecommunications Engineer/Architect

Job Description

Ref ID: 01020-9502371442

Classification: Senior Telecommunications Engineer/Architect

Compensation: $150000.00 to $200000.00 yearly

The Senior Telecom Engineer/Architect role is to create, manage/maintain
the company’s in-house/managed and cloud-based IP telephony voice and
video communication. Manage and work with external vendors for services
such as Web Ex, Cisco Spark and Video system architecture and its
associated network connections and component hardware. This position will
work independently to ensure we maintain SLAs for all organizational IP
telephony applications.

Principal Duties and Responsibilities:
 Be solely responsible in the development of IP based
telecommunications strategies in collaboration with the executive
team.
 Responsible for testing telecommunications performance and providing
statistics and reports.
 Provide daily support and direction of operational Tasks, Issues and
Service Requests.
 Create and manage documentation as it relates to
telecommunications, configuration, network mapping, processes, and
service records.
 Monitor and react to telecommunications services for capacity,
stability, and agility to satisfy service level agreements with business
units.
 Develop long and short-term road map for communication services.
 Follow policies and procedures for Telecommunications resource
administration and appropriate use.
 CCNA or equivalent work experience in at least 2-of the following
network disciplines (Routing Switching, VOIP, or Security). 
 13 years plus of CUCM - VOIP networking experience /technical
proficiency in LAN, WAN, Network Management, and Security.
Knowledge of DHCP, DNS, Windows environments Ability to handle
several projects simultaneously.
 Must have expert level experience with Unity voice mail, CUCM 10.x,
SIP, Cube, Jabber, Video, TMS.
 Expert level background in Telecommunications services, Security and
network switching is desired. 
 Provide VOIP architectural support at an enterprise level; provide
product design, recommendations, evaluations, and configurations,
etc. 
 Responsible for resolving Cisco UC Manager 10.x VOIP client business
problems through research, installation and customization, network
administration, and network management support.
 Responsible for implementing and maintaining all aspects of the VOIP
network infrastructure (i.e. Cabling-
Racking/LAN/WAN/WLAN/VoIP/VPN/Network Security). 
 Provide on-call operational level support for all aspects of the VOIP
hardware and software. 
 Excellent team player with ability to coordinate and cooperate with
other teams and be able to provide expert level engineering
capabilities and be able to provide mentoring to the other members of
the team.
 Follow established policies and procedures for the maintenance of all
Telecommunications infrastructures, including LANs, WANs, VMs,
Internet, intranet, security, wireless implementations, and so on.
 Ensure compliance of all telecommunications devices to company
standards in regard to device configuration and deployments.
 Define and maintain SOPs and quality standards
 Assist in feasibility studies for various upgrade projects,
improvements, and other conversions.

Job Requirements

Knowledge and Experience Requirements:  Associate Degree in IT Engineering or Management or 13 + years in IT Telecommunications Engineering experience  Established technical skills for Cisco Unified Communications equipment including UCCX, CER, Call Manager, CUPC, Unity Connections  6+ years’ experience in maintaining Cisco Unified Communications platforms.  Experience support an enterprise-wide LANs, WANs, WLANs, IP Telephony, VPNs, VMs, virtual networks, etc.  Functional knowledge of current protocols and standards, including OSPF, EIGRP, BGP, SIP, IPsec, DNS/DHCP and SNMP.  Knowledge and understanding of system flow charts, traffic flow, and data processing concepts.  Knowledge of advanced network services, ie IP Multicast, QOS, etc.  Developed analytical, conceptual, and problem-solving abilities.  In-depth understanding of the organization’s goals and objectives.  Experience with network capacity planning, network security principles, and general network management best practices.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-FL-Miami
Employment Type Full-Time
Pay Type Year
Pay Rate $150,000.00 - $200,000.00 /Year
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-FL-Miami
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Snapshot
Robert Half Technology
Company:
US-FL-Miami
Location:
Full-Time
Employment Type:
Year
Pay Type:
$150,000.00 - $200,000.00 /Year
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 01020-9502371442

Classification: Senior Telecommunications Engineer/Architect

Compensation: $150000.00 to $200000.00 yearly

The Senior Telecom Engineer/Architect role is to create, manage/maintain
the company’s in-house/managed and cloud-based IP telephony voice and
video communication. Manage and work with external vendors for services
such as Web Ex, Cisco Spark and Video system architecture and its
associated network connections and component hardware. This position will
work independently to ensure we maintain SLAs for all organizational IP
telephony applications.

Principal Duties and Responsibilities:
 Be solely responsible in the development of IP based
telecommunications strategies in collaboration with the executive
team.
 Responsible for testing telecommunications performance and providing
statistics and reports.
 Provide daily support and direction of operational Tasks, Issues and
Service Requests.
 Create and manage documentation as it relates to
telecommunications, configuration, network mapping, processes, and
service records.
 Monitor and react to telecommunications services for capacity,
stability, and agility to satisfy service level agreements with business
units.
 Develop long and short-term road map for communication services.
 Follow policies and procedures for Telecommunications resource
administration and appropriate use.
 CCNA or equivalent work experience in at least 2-of the following
network disciplines (Routing Switching, VOIP, or Security). 
 13 years plus of CUCM - VOIP networking experience /technical
proficiency in LAN, WAN, Network Management, and Security.
Knowledge of DHCP, DNS, Windows environments Ability to handle
several projects simultaneously.
 Must have expert level experience with Unity voice mail, CUCM 10.x,
SIP, Cube, Jabber, Video, TMS.
 Expert level background in Telecommunications services, Security and
network switching is desired. 
 Provide VOIP architectural support at an enterprise level; provide
product design, recommendations, evaluations, and configurations,
etc. 
 Responsible for resolving Cisco UC Manager 10.x VOIP client business
problems through research, installation and customization, network
administration, and network management support.
 Responsible for implementing and maintaining all aspects of the VOIP
network infrastructure (i.e. Cabling-
Racking/LAN/WAN/WLAN/VoIP/VPN/Network Security). 
 Provide on-call operational level support for all aspects of the VOIP
hardware and software. 
 Excellent team player with ability to coordinate and cooperate with
other teams and be able to provide expert level engineering
capabilities and be able to provide mentoring to the other members of
the team.
 Follow established policies and procedures for the maintenance of all
Telecommunications infrastructures, including LANs, WANs, VMs,
Internet, intranet, security, wireless implementations, and so on.
 Ensure compliance of all telecommunications devices to company
standards in regard to device configuration and deployments.
 Define and maintain SOPs and quality standards
 Assist in feasibility studies for various upgrade projects,
improvements, and other conversions.

Job Requirements

Knowledge and Experience Requirements:  Associate Degree in IT Engineering or Management or 13 + years in IT Telecommunications Engineering experience  Established technical skills for Cisco Unified Communications equipment including UCCX, CER, Call Manager, CUPC, Unity Connections  6+ years’ experience in maintaining Cisco Unified Communications platforms.  Experience support an enterprise-wide LANs, WANs, WLANs, IP Telephony, VPNs, VMs, virtual networks, etc.  Functional knowledge of current protocols and standards, including OSPF, EIGRP, BGP, SIP, IPsec, DNS/DHCP and SNMP.  Knowledge and understanding of system flow charts, traffic flow, and data processing concepts.  Knowledge of advanced network services, ie IP Multicast, QOS, etc.  Developed analytical, conceptual, and problem-solving abilities.  In-depth understanding of the organization’s goals and objectives.  Experience with network capacity planning, network security principles, and general network management best practices.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Senior Telecommunications Engineer/Architect Apply now